Recieved a windscreen replacement in the Omagh shop. They couldn’t be more helpful and dead on, and were very accommodating to me. A great team who had the windscreen replaced quicker than expected. R... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 30, Gortin Road, BT79 7HX Omagh, County Tyrone, GB
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Very good choice for appointments unlike other similar companies. However on recipet of the car I found a lot of debris on the dash and inside the car. Overall the service was ok but could have been b... Voir plus
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Booking method was very easy, national windscreens kept in good contact via appointment messages etc. straight forward on day.
L'entreprise a répondu
Easy to arrange an appointment. Speedy installation of new front windscreen which due to camera had to be fitted in the workshop about 20 minutes drive from our home - easy to find. Waiting area... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de National Windscreens - Omagh
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
Unit 30, Gortin Road, BT79 7HX, Omagh, County Tyrone, Royaume-Uni
- 028-7100-1053
4,8
Excellent
131 avis
Demande des avis aux clients
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Fantastic experience
Easy to arrange an appointment.
Speedy installation of new front windscreen which due to camera had to be fitted in the workshop about 20 minutes drive from our home - easy to find.
Waiting area available to wait in comfort.
Friendly staff.
Brilliant customer service.
17 juin 2024
Réponse de National Windscreens - Omagh
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Omagh
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Quick & friendly service
I was told by message it could take up to 4hrs, it only took 1.5hr. Quick & friendly service in Omagh
21 mai 2024
Réponse de National Windscreens - Omagh
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
Wrong windscreen fitted my car is a…
Wrong windscreen fitted my car is a 2018 Tuscon go I think the windscreen fitted is a 2016
14 mai 2024
Réponse de National Windscreens - Omagh
Hi, Thank you for taking the time to review your recent experience. Please accept our sincere apologies that the service you received was below the level we expect to provide to our customers. If you want to provide our Customer Relations Team with your details including your name and vehicle registration number they will be more than happy to discuss this further on the below email address: - customerrelations@nationalwindscreens.co.uk Thank you again for bringing this to our attention. Kind regards, National Windscreens
Réponse de National Windscreens - Omagh
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Omagh
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Omagh
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great service
Very friendly and professional staff. Replaced my Discovery screen and calibrated electronics in just 2 hours.
20 mars 2024
Réponse de National Windscreens - Omagh
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
The staff was helpful and friendly and…
The staff was helpful and friendly and kept me in the loop .
6 mars 2024
Réponse de National Windscreens - Omagh
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Omagh
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Nissan nv 200
Couldn't fault the service, all explained easily and carried out in a professional manner.
2 mars 2024
Réponse de National Windscreens - Omagh
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
efficient friendly and replacent…
efficient friendly and replacent installed with no fuss
24 février 2024
Réponse de National Windscreens - Omagh
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great Experience!
Great experience, it was easy to get sorted and they were super flexible when it came to fitting me in. It was a super quick turnaround and I was delighted with the quality of work.
16 février 2024
Réponse de National Windscreens - Omagh
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Quick and easy getting the job done!
10 février 2024
Réponse de National Windscreens - Omagh
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great fast service
2 février 2024
Réponse de National Windscreens - Omagh
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Staff friendly efficient very pleased…
Staff friendly efficient very pleased wait wasn’t as long as I’d been told.
23 janvier 2024
Réponse de National Windscreens - Omagh
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Omagh
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Did a fantastic job
Did a fantastic job. Clean, quick and professional. Delighted with the outcome
30 décembre 2023
Réponse de National Windscreens - Omagh
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great service
In my experience a great service , kept me in the loop throughout phoned me to arrange a location for the replacement ( they do callouts! ) called me just as they were on there way to me also couldn't ask for more
23 novembre 2023
Réponse de National Windscreens - Omagh
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great Service
Good communication, quick response & staff in Omagh branch very friendly, helpful & quick repair time.
7 novembre 2023
Réponse de National Windscreens - Omagh
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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