National Windscreen were absolutely brilliant. The staff were super friendly, professional, and helpful throughout the entire process. They arrived right on time, completed the job quickly, and the qu... Voir plus
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Établissement
Changer d'établissementUnit 2, 20 George Place, Plymouth, PL1 3NY Plymouth, Devon, GB
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Lisez les avis des autres
Couldn’t ask for a better service. Had received emails saying when the service was going to be done. Had received a phone call saying they was on the way. The gentleman was really nice. Recommend this... Voir plus
L'entreprise a répondu
Workmanship fine - use their initiative and didn't replace the wiper blades even though booked and paid for, as they were too new and nothing was wrong with them. Please Note - I had to wait in the... Voir plus
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Kyle communicated well before appointment. Was really helpful. Directed me to a lovely local cafe to stay and work whilst windscreen was being fitted. I would definitely put my trust in this comp... Voir plus
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À propos de l'entreprise
À propos de National Windscreens - Plymouth
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
Unit 2, 20 George Place, Plymouth, PL1 3NY, Plymouth, Devon, Royaume-Uni
- 01752-477-091
4,6
Excellent
350 avis
Demande des avis aux clients
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Prompt efficient service
14 octobre 2024
Réponse de National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Fast and efficient service
The company replaced my windscreen quickly and kept me informed of the progress. A very clean and tidy job. I would happily recommend them.
14 octobre 2024
Réponse de National Windscreens - Plymouth
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide our customers with excellent service and are glad that we were able to meet your expectations.
Réponse de National Windscreens - Plymouth
Thank you for taking the time to share your positive experience. We're glad to hear you were happy with the staff and the work completed.
Great service
Lovely friendly, efficient service. All went well from arriving at the depot to collecting our car afterwards.
8 octobre 2024
Réponse de National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very polite and courteous staff and a…
Very polite and courteous staff and a great job done. Car kept clean and tidy too!
2 octobre 2024
Réponse de National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Efficient service
20 septembre 2024
Réponse de National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Great!
The team were super helpful and efficient. Fixed my rear windscreen as soon as possible and extremely friendly! Thank you
18 septembre 2024
Réponse de National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Simply excellent communication and…
Simply excellent communication and service. Lovely people, really helpful and friendly, thank you.
2 septembre 2024
Réponse de National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
My 'first' Windscreen in over 50 years of motoring!
From booking my home visit appointment for a replacement windscreen was very easy to do, Due to the company being very busy I had to wait one week for the visit, this was not a problem for me, but could be for others? On the day the lads arrived [within the morning time slot given] both were very polite and helpful with explaining the procedures etc: Being a retired engineer I asked if I could watch the replacement, (but keep out of the their way..lol.) Found it all very interesting! Thank you. To sum up the whole task was excellent and very professionally undertaken.. 10/10 Thank you National Windscreens and the front line lads.. :-) Hopefully I never need to replace again, but I would most certainly go for N/W.
29 août 2024
Réponse de National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Professional and courteous
Professional and courteous. Accurate timescale and a pleasure to deal with.
28 août 2024
Réponse de National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
All job was done very fast
16 août 2024
Réponse de National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Good friendly staff
17 août 2024
Réponse de National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great service
Started on time. Finished quickly. Great staff. No problems with the new screen.
16 août 2024
Réponse de National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Great around experience
Easy booking, great welcome, confirmed repairable, professional attitude, work carried out within time period stated. Very satisfied.
5 août 2024
Réponse de National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Manager was more than helpful and kept…
Manager was more than helpful and kept us informed of what was happening
30 juillet 2024
Réponse de National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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