We received service above and beyond at the Rochdale Store today from Nic, she was helping us to consider different sizes and widths of boot until we got the exact right "fit". She advised on the rig... Voir plus
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Bridge Point, 100 Mellor Street, OL11 5AT Rochdale, GB
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We received service above and beyond at the Rochdale Store today from Nic, she was helping us to consider different sizes and widths of boot until we got the exact right "fit". She advised on the rig... Voir plus
L'entreprise a répondu
Went to Naylors to buy boots couldn’t get any to fit me, but Nic was absolutely fantastic, loads of patience and fun. Would definitely recommend Naylors and I would ask for Nicola.
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We visited to try the horse simulator and bought some stuff too, Tash put my daughter at ease straight away and was very knowledgeable and helpful
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Lousy weather where retail therapy was called for. Went looking for gilet and fly mask and as afterthought asked about riding hats as previously been unable to find something that fitted. Nic was gr... Voir plus
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Écrit par l'entreprise
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareBridge Point, 100 Mellor Street, OL11 5AT, Rochdale, Royaume-Uni
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Have loved this store for a long time, but recently disappointed with the limited choice of stock on offer. The staff are brilliant, knowledgeable, really helpful. Shame they are being let down on product availability. My friend recently visited, got the advice, but had to buy elsewhere, she also has a gift voucher, but didn't find anything she wanted to spend it on. Missed opportunity! Come on Naylors, your staff are proud to represent you, they deserve better

Réponse de Naylors - Rochdale
Everyone was very nice and helpful would recommend, big thank you to Sam and Abi
I use Naylors alot and as usual 10 out of 10 for the staff and Michael..
Sian was super helpful and welcoming and found me just what l needed and sorted out a return with ease. Will definitely call again.
Staff were wonerful helpful and happy. Sf .
Stumbled across Naylors website after ordering some Barbour Thornproof wax from another company and being let down. Rang Naylors to check and popped over to Rochdale & bought a tin. Now, I'm not a horsey person but if I were Naylors would be my first port of call as the place is packed with everything equestrian! And they do a nice range of dog harnessed toys and food stuffs as well as a nice range of Barbour and other clothing. I wouldn't hesitate to recommend The staff are lovely and eager to help (I was attended to by Nic & Sam) Well worth a visit !
Jess was really helpful. The knowledge and guidance that she offered, in a patient and friendly way, to our daughter whilst she was on the horse simulator was second to none.
Jess went on to help us buy a horse riding helmet for our daughter, again she was very helpful and knowledgeable. Would highly recommend the store and Jess.
Brilliant staff at Rochdale branch So helpful Mel Ann Steph an Michael + other staff Being in a wheelchair is hard enough!
Thanks guys Ben x
Popped in for some bits while passing, don't go in often as would spend too much. Staff are lovely, very friendly
Went to get a martingale. Needed one that was more adjustable than the standard one. I was helped by natasha to get exactly what I wanted.
Visited the store twice, 1st time Sian was really helpful. Fitting helmets on my daughter, trying different sizes and brands. On the second visit we brought back a helmet we bought online Sian refunded it for us then helped fit a different hat in our price range. We knew the helmet was cheaper online and she price matched it. My daughters went on the mechanical horse, brilliant assistance from the girls very informative and answered all our questions. Even got my littlest who it 6 doing a canter.
So impressed with the service in the Rochdale store, all the staff are friendly & helpful I got some great advice today xx
Buying for my partner, the staff really helped me pick something my horsey fiancé would love!! Great service Thankyou
I was served by Danielle M, she was very hopeful and was happy to help with every question. Amazing service, always very friendly and welcoming staff. Definatly reccomend
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