Naylors - Rochdale Avis 

405
•
TrustScore 4.5 sur 5

4,7

Bridge Point, 100 Mellor Street, OL11 5AT Rochdale, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Nic in your Rochdale store is an asset to your company. As an older lady going back to riding, Nic spent time helping find the right hat, her knowledge and professionalism was outstanding. We then... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My partner and I went to get a new helmet and was served by Tash. Tash was extremely knowledgeable about the specs of each product and was friendly and helpful, and happy to answer any question. Amazi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service Great value for money, super fast and easy delivery. Would definitely purchase again from Naylors

L'entreprise a répondu

Noté 5 sur 5 étoiles

We received service above and beyond at the Rochdale Store today from Nic, she was helping us to consider different sizes and widths of boot until we got the exact right "fit". She advised on the rig... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin d'équitation
  2. aussi dans
  3. Animalerie
  4. Centre de randonnée équestre
  5. Magasin de vêtements
  6. Magasin de vêtements et d'articles de plein air

À propos de Naylors - Rochdale

Écrit par l'entreprise

Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.

Contact us via Customer Care

Coordonnées de contact

  • Bridge Point, 100 Mellor Street, OL11 5AT, Rochdale, Royaume-Uni

  • 01706 631909

4,7

Excellent

TrustScore 4.5 sur 5

405 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(405)

1 015 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Unused simulator with staff standing…

Unused simulator with staff standing around with clearly nothing to do not willing to allow ride on simulator because it had not been booked online.

25 mars 2023
Avis spontané
Logo de Naylors - Rochdale

Réponse de Naylors - Rochdale

We are sorry to hear that you have been left feeling unhappy following your recent visit to our Rochdale store.

We do ask that the simulator is booked via the online form, with our customer services team or directly through the store to avoid any disappointment. Walk in customers are welcome to use the simulator providing it is not booked as sessions do take 30 minutes.

We have raised your feedback within the business to improve upon on in the future.

Noté 4 sur 5 étoiles

Really helpful staff

Really helpful staff, but they are becoming restricted by the availability of stock. Never used to be a problem!

18 mars 2023
Avis spontané
Logo de Naylors - Rochdale

Réponse de Naylors - Rochdale

Thank you for taking time to leave us a review, we are glad to hear that you have received a great instore experience with our staff. The feedback regarding stock availability has been raised within the business and we hope that we can be of assistance in the future

Noté 4 sur 5 étoiles

Great staff, stock disappointing

Have loved this store for a long time, but recently disappointed with the limited choice of stock on offer. The staff are brilliant, knowledgeable, really helpful. Shame they are being let down on product availability. My friend recently visited, got the advice, but had to buy elsewhere, she also has a gift voucher, but didn't find anything she wanted to spend it on. Missed opportunity! Come on Naylors, your staff are proud to represent you, they deserve better

21 mars 2023
Avis spontané
Logo de Naylors - Rochdale

Réponse de Naylors - Rochdale

Thank you for your review, we are pleased that your instore experiences with our staff have been excellent and they have been able to help you. In relation to the product availability, we will feedback your review within the business as we always aim to meet our customers needs as much as possible. We do hope to see you in store again soon.

Noté 5 sur 5 étoiles

Great store

Stumbled across Naylors website after ordering some Barbour Thornproof wax from another company and being let down. Rang Naylors to check and popped over to Rochdale & bought a tin. Now, I'm not a horsey person but if I were Naylors would be my first port of call as the place is packed with everything equestrian! And they do a nice range of dog harnessed toys and food stuffs as well as a nice range of Barbour and other clothing. I wouldn't hesitate to recommend The staff are lovely and eager to help (I was attended to by Nic & Sam) Well worth a visit !

13 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Jess was really helpful

Jess was really helpful. The knowledge and guidance that she offered, in a patient and friendly way, to our daughter whilst she was on the horse simulator was second to none.
Jess went on to help us buy a horse riding helmet for our daughter, again she was very helpful and knowledgeable. Would highly recommend the store and Jess.

25 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Friendly Staff

Popped in for some bits while passing, don't go in often as would spend too much. Staff are lovely, very friendly

14 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Great store and employees

Visited the store twice, 1st time Sian was really helpful. Fitting helmets on my daughter, trying different sizes and brands. On the second visit we brought back a helmet we bought online Sian refunded it for us then helped fit a different hat in our price range. We knew the helmet was cheaper online and she price matched it. My daughters went on the mechanical horse, brilliant assistance from the girls very informative and answered all our questions. Even got my littlest who it 6 doing a canter.

5 mars 2023
Avis spontané

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