We were very excited to get this automatic litter box! It has been nothing but a disappointment, from the second we got it! We have a large cat and therefore that is why I purchased this one, it... Voir plus
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Lisez les avis des autres
I purchased the Neakasa self-cleaning litter box for my Maine Coon cat. Since he's so tall, he needed the open top box. This has been a game changer for us, and I highly recommend it. It's well worth... Voir plus
After ordering, I got the tracking information quickly and the M1 was delivered early. The setup instructions were clear and easy to follow. And the litter box!! I didn't know why I waited so long to... Voir plus
Bought the Neakasa M1 at launch. Worked for a while, then, 1.5 years later, a sensor started to fail, making it unusable. The box is under warranty but the customer support does not answer. I have... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Neakasa, formerly known as "Neabot", was established in 2017 as a leading innovator of smart cleaning technology under Genhigh. Our mission is to simplify and elevate people's lives by providing top-of-the-line smart cleaning solutions. Our current product lines include Pet Cleaning, Floor Cleaning and Personal Care and Cleaning.
Coordonnées de contact
1050 Lakes Drive, #225, 91790, West Covina, Etats-Unis
- +1 (855) 933-0901
- support@neakasa.com
- neakasa.com
3,0
Moyen
68 avis
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
SACM !!!!!
SACM !!!!!! I saw an add on Facebook to buy these couple braceletes (towtoo) something like that, put my card details in and bought it. Complete scam cause the website does not exist as well as the reference name that was given to me it was a complete different website and they claim they do not even offer or sell these products SCAM!!!!!!!
8 février 2024
Avis spontané
Réponse de neakasa.com
Dear Mellisa,
We sincerely apologize for the inconvenience and hassle caused by the many emails required to resolve your issue. Your experience is very important to us, and we are constantly working to improve our products and services to make future interactions smoother and more efficient.
This is our store link https://neakasa.com/
If you have any further questions or need assistance, please feel free to contact us at support@neakasa.com with your order information and details of any problems. We are always more than happy to help you.
Thank you again for your patience and understanding.
Best regards
Neakasa Center
This company totally scammed me out of…
This company totally scammed me out of the crayola magic pen. Color insect, some health power and health supplement is taking money out of my bank account. Now
5 décembre 2023
Avis spontané
Réponse de neakasa.com
Dear Michelle,
We sincerely apologize for the inconvenience and hassle caused by the many emails required to resolve your issue. Your experience is very important to us, and we are constantly working to improve our products and services to make future interactions smoother and more efficient.
This is our store link https://neakasa.com/
If you have any further questions or need assistance, please feel free to contact us at support@neakasa.com with your order information and details of any problems. We are always more than happy to help you.
Thank you again for your patience and understanding.
Best regards
Neakasa Center
MAGIC PAINT
I order 2 magic paint, I was charged twice and still have received product. When I emailed customer I was informed that wasn't there product Neakasa sells pet products and suggested I report transaction as fraud as I did to DO NOT BUY ANYTHING FROM THEM TOTAL SCAM AND FRAUD!!!
25 novembre 2023
Avis spontané
Réponse de neakasa.com
Dear Mary,
We sincerely apologize for the inconvenience and hassle caused by the many emails required to resolve your issue. Your experience is very important to us, and we are constantly working to improve our products and services to make future interactions smoother and more efficient.
This is our store link https://neakasa.com/
If you have any further questions or need assistance, please feel free to contact us at support@neakasa.com with your order information and details of any problems. We are always more than happy to help you.
Thank you again for your patience and understanding.
Best regards
Neakasa Center
I just placed an order from NEAKASA…
I just placed an order for a MagicPaint Mess Free Magic Light Brush-Within a few minutes my MC notified me that they denied payment and wanted to know if I recognized a charge from a sporting store, Raleigh USA. I did not reply-I called my card direct. They canceled my card immediately! Do not order from this company-NEAKASA. Thankful for our MC watchdogs!!!
27 novembre 2023
Avis spontané
Réponse de neakasa.com
Dear Laurie,
We sincerely apologize for the inconvenience and hassle caused by the many emails required to resolve your issue. Your experience is very important to us, and we are constantly working to improve our products and services to make future interactions smoother and more efficient.
This is our store link https://neakasa.com/
If you have any further questions or need assistance, please feel free to contact us at support@neakasa.com with your order information and details of any problems. We are always more than happy to help you.
Thank you again for your patience and understanding.
Best regards
Neakasa Center
Scam Site
Two charges to my account back to back
Reached out to customer service and was told that the order didn't go to them
Then who are they?!
Do not order from this place
23 novembre 2023
Avis spontané
Réponse de neakasa.com
Dear customer,
We sincerely apologize for the inconvenience and hassle caused by the many emails required to resolve your issue. Your experience is very important to us, and we are constantly working to improve our products and services to make future interactions smoother and more efficient.
This is our store link https://neakasa.com/
If you have any further questions or need assistance, please feel free to contact us at support@neakasa.com with your order information and details of any problems. We are always more than happy to help you.
Thank you again for your patience and understanding.
Best regards
Neakasa Center
The staff uses their personal accounts…
The staff uses their personal accounts to attack customers that as legitimate questions on Facebook. The also they gaslight people who suspect it's a scam. They claim the e been live for years but just atarted
1 octobre 2023
Avis spontané
Réponse de neakasa.com
Dear Trevor,
We sincerely apologize for the inconvenience and hassle caused by the many emails required to resolve your issue. Your experience is very important to us, and we are constantly working to improve our products and services to make future interactions smoother and more efficient.
This is our store link https://neakasa.com/
If you have any further questions or need assistance, please feel free to contact us at support@neakasa.com with your order information and details of any problems. We are always more than happy to help you.
Thank you again for your patience and understanding.
Best regards
Neakasa Center
Extra blades on hand now! 😊
I was able to order replacement parts to have on hand as needed. And they arrived a day or two early!
7 août 2023
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