Outstanding customer service!. The best I've ever experienced. Had a few hiccups, BUT these guys are prompt and will go above and beyond to make sure the customer is 100% satisfied with their purchase... Voir plus
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Recently bought a piece for the study, purchase was simple and straight forward, follow-up Comms we’re brilliant, and the product..wow…the product. Super quality, really very well made, Perspex cutout... Voir plus
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I ordered a custom neon for my son’s bedroom. He was quite specific about what he wanted (teenager!) Neon Vibes were really amazing sending me a couple of mock-ups as per my request. They were brillia... Voir plus
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Great communication . Fast delivery once product was made. LOVE the finished product and the cute little touch of adding jelly beans to the delivery box went down well…thank you! Easy to follow hangin... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Neon Vibes®, we create stunning LED neon signs, wall art, light installations, and lamps for both indoor and outdoor applications. Illuminate your business logo, name, quote, slogan, or picture with our expertise, and watch us transform it into an eye-catching masterpiece. Proudly handmade in the UK and loved worldwide, our gorgeous LED neon creations are tailored to your unique vision. Trust Neon Vibes® to bring your ideas to life and deliver exceptional quality and service. Visit www.neonvibes.co.uk to start your neon journey with us today!
Coordonnées de contact
Unit 3 Maple Park, Lowfields Avenue, LS12 6HH, Leeds, Royaume-Uni
- 0113 3470111
- support@neonvibes.co.uk
- neonvibes.co.uk
4,8
Excellent
395 avis
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Just wanted to say a massive thank you…
Just wanted to say a massive thank you to Salina and all the team at neon vibes for my daughters California Dreamin sign. I brought the 100cm size in pink and it is amazing.The quality is unreal, I am so happy. Salina liaised with me by email through out the making process and it was delivered on the exact date by DPD just in time for Christmas. excellent value and customer service 5 stars
27 décembre 2021
Réponse de Neon Vibes®
Fantastic!
I love it!!!!
I am so pleased with my purchase! I would definitely order from them again. Great communication, my sign arrived on time in perfect condition.
27 décembre 2021
Réponse de Neon Vibes®
This is great to hear! Thanks for placing your order with us :)
Good communication during build process…
Good communication during build process and delivery estimation.
Well packaged.
Delivered on time.
Exactly as described.
25 décembre 2021
Réponse de Neon Vibes®
Fantastic!
Wow amazing
Wow. Quality awesome. Not expected finished product like that. Wow. Top quality. Rapid delivery. Just amazing
25 décembre 2021
Réponse de Neon Vibes®
It's great to know that all your expectations have been fulfilled! We always go the extra mile for every customer.
Just love our acid house smiley face…
Just love our acid house smiley face it’s brilliant
Looks amazing
Very well made
Very pleased
24 décembre 2021
Réponse de Neon Vibes®
Great stuff! Reading your brilliant review has made my day :)
Absolutely stunning!
Absolutely stunning! Can’t wait to put this beauty up on the wall 🤩. Highly impressed with customer service, I messaged on Instagram that I will be living in a rental and needed to know what command strips I’d need, well I opened the package yesterday and they had included the command strips. I’m not sure if they’re included anyway but very lovely of them regardless 🥰. Will be back to fuel my neon addiction in further 😝
17 décembre 2021
Réponse de Neon Vibes®
Hi Grace, thanks for this lovely post, it's so good to get this kind of feedback, and rest assured, we're very well prepared to feed your addiction! ❤
Great service from start to finish
Great service from start to finish. Delighted with my product, it looks fab!
Thank you
16 décembre 2021
Réponse de Neon Vibes®
Magnificent!
Problem solved quickly after contacting support!
Easy process for order through the website. Item arrived very well protected. By the time the sign was plugged in, there was a noise coming from on of the parts (dimmer or PSU). Emailed support and showed them the problem with a video. Next day they sent a new dimmer and PSU free of charge. Problem solved and my sign looks awesome!
16 décembre 2021
Avis spontané
Réponse de Neon Vibes®
Thank you for reaching out to us, anytime:). We're always happy to be at your service.
Amazing !!!!
Amazing!!! Bought as a gift for my son for Christmas I know he’ll love it.
10 décembre 2021
Réponse de Neon Vibes®
Fantastic! Thank you for choosing us.
Excellent product, outstanding customer service
So happy I went with Neon Vibes Uk over other companies.
The item arrived very quickly and is very well made. One small issue in that the remote didn’t arrive with it, one quick email and Mick was on the case. It arrived a day or so later.
I really appreciate good customer service and it’s easily the best I have received in a loooong time.
The light is a gift for my partner and can’t wait for Xmas to be able to put it on!
I have to say in this case it was one of the best prices I could find which worried me initially- but swayed by the good reviews and being a Uk company, I went with it and I am really pleased that I got a fab product at a great price- that teamed with outstanding customer service.
Will be a repeat a customer!
10 décembre 2021
Avis spontané
Réponse de Neon Vibes®
Thank you for posting your fantastic review! We're looking forward to hearing from you again too!
personalised neon wall sign
I bought a sign in the sale, which was personalised. I’ve been scrolling through for awhile on the site wanting to make a purchase. As soon as I seen my sons name on a cloud, it was like it was meant to be! & the fact it was reduced too I had to buy it for him for Christmas! It got delivered so quick, and the quality of the neon sign is amazing. I cant wait to see his face Christmas Day. I will definitely be purchasing again in the near future from Neon Vibes.
28 novembre 2021
Réponse de Neon Vibes®
Gemma, thanks for your feedback, it's always nice to get great stories, and this seems like it was almost as if you'd planned it! Glad to hear that it lived up to expectations too.
Looking forward to hearing form you again and have a fantastic Christmas!
Perfect!
Perfect! It was well wrapped and protected when it arrived. Quicker delivery than expected. Looks great now it is hanging
21 novembre 2021
Réponse de Neon Vibes®
Thanks Charlotte, so pleased this is working for you, we take care and pride when making and packing your order, so it's nice to get this kind of feedback.
Thanks again
Mick
Réponse de Neon Vibes®
It's great to know that you're happy with your brand new neon sign. It's also lovely to know that you're satisfied with the customer service we've provided you because our customer's happiness is very important to us.
Love my neon sign
I am completely in love with my neon cinema light, it looks amazing!
I’ve had so many comments regarding where it’s from, I am sure there will be a lot of new customers heading your way!!!
I do, however, think the extra charges for a speedier turnaround are a little excessive.
19 novembre 2021
Réponse de Neon Vibes®
Thank you so much, what lovely comments, and so pleased it's doing the job for you!
Absolutely amazing product
Absolutely amazing product. My son is delighted. Great customer service and speedy delivery!
15 novembre 2021
Réponse de Neon Vibes®
It's lovely to know that your son is delighted with the sign that you gifted him with. Thank you for placing your order with us.
Excellent customer service and…
Excellent customer service and beautiful light. We absolutely love it!! Highly recommend!
13 novembre 2021
Réponse de Neon Vibes®
Brilliant! It's great to know that you're happy with the customer service we have provided you.
Great funky sign…
Great funky sign…. Although it was a little bright when we put it on we were able to get a dimmer device from the company at a reasonable extra charge.
Great in responding to emails.
Delivery time was quick
11 novembre 2021
Réponse de Neon Vibes®
Thanks for posting your review. I'm glad to hear that our dimmer has solved your issue. Sometimes our signs can be too brilliant! If you need help with anything else please contact us at your convenience.
Great piece of art
Really please with the sign I ordered, it looks fab on the wall.
I received my delivery relatively quickly, and it arrived very well packaged. It was easy to hang too.
4 novembre 2021
Réponse de Neon Vibes®
Hi David, it's lovely to know that you are happy with your new sign and the service we have provided you.
For us, our customer's happiness is always important. So thank you for taking the time to write and submit your review.
Réponse de Neon Vibes®
We're so happy to hear that you love your new sign.
Great service
Great service - kept up to date with delivery times - the product itself is great and will look fab on our kitchen wall - just waiting for the dimmer which is out of stock at the moment but support team are very responsive- would highly recommend this company
25 octobre 2021
Réponse de Neon Vibes®
It's great news that you love your new sign! Currently, our dimmers are out of stock. When they're in stock again we'll ship one to you immediately.
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