Outstanding customer service!. The best I've ever experienced. Had a few hiccups, BUT these guys are prompt and will go above and beyond to make sure the customer is 100% satisfied with their purchase... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Outstanding customer service!. The best I've ever experienced. Had a few hiccups, BUT these guys are prompt and will go above and beyond to make sure the customer is 100% satisfied with their purchase... Voir plus
L'entreprise a répondu
Recently bought a piece for the study, purchase was simple and straight forward, follow-up Comms we’re brilliant, and the product..wow…the product. Super quality, really very well made, Perspex cutout... Voir plus
L'entreprise a répondu
I ordered a custom neon for my son’s bedroom. He was quite specific about what he wanted (teenager!) Neon Vibes were really amazing sending me a couple of mock-ups as per my request. They were brillia... Voir plus
L'entreprise a répondu
Great communication . Fast delivery once product was made. LOVE the finished product and the cute little touch of adding jelly beans to the delivery box went down well…thank you! Easy to follow hangin... Voir plus
L'entreprise a répondu
At Neon Vibes®, we create stunning LED neon signs, wall art, light installations, and lamps for both indoor and outdoor applications. Illuminate your business logo, name, quote, slogan, or picture with our expertise, and watch us transform it into an eye-catching masterpiece. Proudly handmade in the UK and loved worldwide, our gorgeous LED neon creations are tailored to your unique vision. Trust Neon Vibes® to bring your ideas to life and deliver exceptional quality and service. Visit www.neonvibes.co.uk to start your neon journey with us today!
Unit 3 Maple Park, Lowfields Avenue, LS12 6HH, Leeds, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Love our new signs and at a great price too 👍🏻

Réponse de Neon Vibes®

Réponse de Neon Vibes®
I recently ordered a sign for my kitchen. The price was very competitive, the communication between myself and the company was spot on. I was given a dispatch date, the sign arrived wonderfully packaged the following day. The product was perfect and easy to hang on my kitchen wall. All in all a great buying experience from start to finish.

Réponse de Neon Vibes®
Amazing neon sign, exactly what I ordered. It also arrived quickly too so that's a massive bonus!

Réponse de Neon Vibes®
Hi neon vibes, I would just like to say the customer service and the after sales is excellent the only reason I have scored it three stars is I feel that I have been messed about and been through the mill a little bit to get to where we wanted. the first order I placed in person at the premises and was well overcharged so we had to mess about to have the amount refunded.
I then placed an order For the original item at a cheaper web price and decided to purchase an additional item also online, which was straightforward , plenty of correspondence to say that you have received the order and the date it will be delivered.
The two signs were delivered only to find that the additional order is completely wrong. So this is where I feel I have been messed about once again as we have now got to mess about to return this item and wait for extended period for it to be replaced with the correct one.
Hence three stars. The product that you supply I think is excellent and I have already shared your contact details with others I have explain to what’s happened as above, which just takes the shine off it a little bit
Hope this feed back helps
Kind regards
Craig

Réponse de Neon Vibes®
Brilliant product and the service was excellent. Arrived really quickly also considering custom made.

Réponse de Neon Vibes®
Great neon idea - especially with the remote for on/off+bright/dim options. Quick turnaround from order to delivery. Cheaper than other neon advertised on the internet; quality still as good though.

Réponse de Neon Vibes®
I ordered a bespoke sign for my garden room, I sent through photos of exactly what I wanted prepared to be disappointed when it arrived. 2 weeks later the sign arrived and I was shocked, it was perfect, exactly the size and shape I'd asked for.
To create a one letter sign can't be hard you might think but this has a particular font and had to be exact to get the right impact, it was, superb workmanship.
I would highly recommend Neon Vibes.
Item was very well packed and communications were excellent.

Réponse de Neon Vibes®
I wanted a bespoke sign and I was guided all the way, nothing was too much trouble from original idea to design and finished product. Great service from very helpful staff, great neon sign, finished to a very high standard. I'm absolutely delighted and so was the recipient, it was a gift. Even the packaging and the way it was packed for delivery was impressive.
No hesitation in recommending the team at Neon Vibes UK.

Réponse de Neon Vibes®
Fantastic product at a great price. The dimmer we was sent initially did have a slight buzz however once mentioned we were sent one out that arrived the next day and works perfect. Would certainly recommend these guys

Réponse de Neon Vibes®
SECOND TIME OF ORDERING AND WONT BE OUR LAST TIME GREAT PRODUCTS AND EASY COMMUNICATION

Réponse de Neon Vibes®
Bought this for my Son. Arrived well packaged with a thank you card, clear instructions and some sweets which i though was a lovely touch. The light is excellent quality and surpassed my expectations. It looks great hung on the wall above the bed. The dimmer is really good too. we have attached it to the wall by the bed so it’s easy to use.
Would defiantly recommend this company if you’re comparing others.

Réponse de Neon Vibes®

Réponse de Neon Vibes®
Couldn't be happier with my light. Love, love, love it ❤❤❤. Looks amazing in my pole room. The packaging was nice too with the lovely touch of sweets in the box. Would definitely recommend!

Réponse de Neon Vibes®
The light is beautiful, it’s a little smaller than I expected but it is light enough to be hung by fishing wire which I am very happy about! Thankyou

Réponse de Neon Vibes®
Truly brilliant, we love it, just what we wanted.
Amazing service - thanks so much, a real talking point for visitors.

Réponse de Neon Vibes®
Amazing service, efficient delivery..made it in time for christmas! One delighted mum ready to finish off her kitchen decor!

Réponse de Neon Vibes®
Fantastic light, well designed with plenty of cable to reach plugs. Excellent service, regular updates on the order and ready earlier than expected, in time for Christmas, which was very much appreciated. A word of warning, look away when you first plug it in, it's very bright 🌞

Réponse de Neon Vibes®
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.