I’ve never had any problem with my Marbles Card when I was scammed they sorted it out straight away and when I couldn’t log into my app, phoned them up and they sorted it very professionally
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Lisez les avis des autres
I’ve had my Marbles credit card for a while now and I’ve had no issues with the service. Whenever I’ve needed help, particularly when I’ve been locked out of the app, I’ve found the customer service... Voir plus
L'entreprise a répondu
John lewis money newday awful fraud department dont send email when you open a case when your card details are stolen and send new card SECOND CLASS POST which you may receive in 2 weeks if you're luc... Voir plus
L'entreprise a répondu
Aqua is a great card to have and new day run it perfectly, credit limits when you show how to use your account correctly,best credit card going .
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At NewDay, our business is focused on a single, clear and defining purpose: to help people move forward with credit. We provide nearly 4 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience.
Coordonnées de contact
7 Handyside, N1C 4DA, London, Royaume-Uni
- 020 7160 8800
- newday.co.uk
4,2
Bien
12 k avis
Demande des avis aux clients
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staff polite very helpful and…
staff polite very helpful and respectful thats what i like in people
23 juillet 2026
Réponse de NewDay
Good Afternoon,
Thanks for taking the time to share your review, we're thrilled to hear you found our staff helpful and we greatly appreciate your kind words!
- Kenith
Were do I begin
Were do I begin, I've been with Argos CARD ltd for a decade now, and new day finance have taken over the card facility. With less than 3 months in my card, has gone from £1000 to 300 with a wake-willed letter saying are you in néed of financial support rubbish (no. I've never missed a payment on the card and managed my account well never spent above 35%) I contacted them and been treated like I'm invisible. Absolute contempt for long standing customers just disgusting behaviour. I 100% will tell anyone out their asking for recommendations: "AVOID NEW DAY FINANCE, AT ALL COSTS"
At my first opportunity I'm paying the card off and closing the account.. Totally frustrated and disappointed with the service I've received. Loyalty seems to mean nothing to them
24 juillet 2026
Avis spontané
Réponse de NewDay
Hi Steven, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0110 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. best, Elan
Great service
Great service if any issues, I have been with Marbles for a few years, trustful company.
23 juillet 2026
Réponse de NewDay
Hi Kieran, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
You gave me credit when it was hard for…
You gave me credit when it was hard for me to find
I have rebuilt my credit rating
Easy to use app
23 juillet 2026
Réponse de NewDay
Hi Paula, Thank you so much for your lovely review and the 5-star rating! We’re a card that says yes to helping you build your credit score when used responsibly - so it is great to hear that we have helped you build yours 😊 best, Elan
Marbles cards are best the in term…offers
Marbles cards are best the in term offers and use and build credit score
23 juillet 2026
Réponse de NewDay
Hi Keerthana, Thank you so much for your lovely review and the 5-star rating! We’re a card that says yes to helping you build your credit score when used responsibly - so it is great to hear that we have helped you build yours 😊 best, Elan
Excellent service
Excellent service, hassle-free management, and a support team that truly cares about their customers. Very impressed and glad I signed up!
23 juillet 2026
Réponse de NewDay
Hi there, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Great service helping me with my credit…
Great service helping me with my credit score
23 juillet 2026
Réponse de NewDay
Hi Mr. Jones, Thank you so much for your lovely review and the 5-star rating! We’re a card that says yes to helping you build your credit score when used responsibly - so it is great to hear that we have helped you build yours 😊 best, Elan
Réponse de NewDay
Hi Ionel, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Very helpful and professional.
23 juillet 2026
Réponse de NewDay
Hi Aurelia, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
When I 1st applied for a credit card…
When I 1st applied for a credit card they were excellent they helped me and I have never looked back and moved forward so ime really pleased so thanks
23 juillet 2026
Réponse de NewDay
Hi John, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Réponse de NewDay
Hi there, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Aqua card comes in handy anytime I am…
Aqua card comes in handy anytime I am in a financial struggle. Its easy and very flexible. They understand what my needs are and tailored their cards to my use
23 juillet 2026
Réponse de NewDay
Hi Okechukwu, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
The best card
23 juillet 2026
Réponse de NewDay
Hi Claude, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Réponse de NewDay
Hi Carole, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 best, Elan
Réponse de NewDay
Hi Stephen, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Réponse de NewDay
Hi Jennifer, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Newday A Trusted Partner in Building My Credit
Newday was the first company to give me a credit card when I had little to no credit history, and I'll always be grateful for that opportunity. They started me with an £800 credit limit, and through responsible use, they gradually increased it to £15,000, which shows they trust and reward loyal customers.
What has impressed me most is their transparency. There are no hidden fees or unexpected charges, and everything is explained clearly. As my credit score improved, they also reduced my interest rate, which encouraged me to continue managing my finances responsibly.
Newday has played a huge role in helping me build an excellent credit history. Their customer service has always been reliable whenever I've needed assistance. Overall, they're a trustworthy, fair, and customer-focused company, and I wouldn't hesitate to recommend them to anyone looking to build or improve their credit.
23 juillet 2026
Réponse de NewDay
Hi, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
We hope you continue to enjoy our services. Thanks, Michelle.
Réponse de NewDay
Hi, Thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Credit increase removed!
Was offered a second credit increase, account is always paid in line with monthly payments. Never missed a payment, nor attempted to go above my means.
A week after receiving the credit increase, received a letter to say it was given in error. They have no reason to revoke this credit increase as I always pay ahead of time and more than the contracted amount.
Will finish paying my current agreement off and then close the account, they’ve lost me as a customer!
AVOID AT ALL COSTS!!
23 juillet 2026
Avis spontané
Réponse de NewDay
Hi, thank you for sharing your review. I'm sorry that you've not had the best experience with us. I can assure you that we're a company that prides ourselves on a high level of professional service. I apologise that this hasn’t been your experience on this occasion. Please be assured that this feedback will be passed on to the relevant team for further review. We value all feedback and are continuously working to improve our products and services. Please get in touch on 0333 220 2532 and our team will be happy to look into this further for you. Thanks, Michelle.
Upgrade joke
Upgrade joke ! TIME WASTE
Not really good card stopped for 3 days no still no platinum card arrived . Bit silly really. Email stated card sent 16th now 21st nothing Thinking of . closing it COZ time waste .
OLD CARD STOPPED BEFORE NEW. UPGRADE HA ARRIVED
Activate when ??
16 juillet 2026
Avis spontané
Réponse de NewDay
Hi Philip,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you. Please can you reach out to our Customer Service team on 0333 220 2532 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you.
Best,
Stephanie.
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