I have been dealing with John Athanasopoulos for some time now. This man is amazing and has always gone above and beyond to assist me with any enquiry I have had, even when it isn't really his problem... Voir plus
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Just seeking historical interval data. Have sent 5 emails to three different email addresses and left 2 voicemails over a period of 4 wks. Still no contact from anyone at this business. Crazy!
It took three months for a new connection. It took them two months just to submit the correct paperwork. Without constant reminders I doubt they could have ever organized themselves enough to see th... Voir plus
L'entreprise a répondu
Generally very good, price seems good and only a couple of issues re payment queries stating bills had not been paid when they had actually been paid. It would be good if Nextenergy offered a Gas pr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Next Business Energy is an Australian operated electricity retailer specialising in powering the dreams of businesses across the country. We believe your business deserves better. That is why we also offer a range of billing options, 24/7 online account insights, and more...
Coordonnées de contact
3,0
Moyen
58 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Next Business Energy
Thank you for your kind feedback. We appreciate you choosing Next Business Energy!
Great prices.
30 janvier 2019
Avis spontané
Réponse de Next Business Energy
Thank you for your kind feedback. We appreciate you choosing Next Business Energy!
Very professional company to deal with.
24 janvier 2019
Avis spontané
Réponse de Next Business Energy
Thank you for your kind feedback. We appreciate you choosing Next Business Energy!
Easy to use billing.
24 janvier 2019
Avis spontané
Réponse de Next Business Energy
Thank you for your kind feedback. We appreciate you choosing Next Business Energy!
always a good price and easy service
24 janvier 2019
Avis spontané
Réponse de Next Business Energy
Thank you for your kind feedback. We appreciate you choosing Next Business Energy!
Very easy to deal with
Very easy to deal with, no problems adding solar to my account. Good feedin tariff although it could always be bigger.
Would always recommend them.
23 janvier 2019
Avis spontané
Réponse de Next Business Energy
Thank you for your kind feedback. We appreciate you choosing Next Business Energy!
So far so good.
23 janvier 2019
Avis spontané
Réponse de Next Business Energy
Thank you for your kind feedback. We appreciate you choosing Next Business Energy!
Good service and rates especially for…
Good service and rates especially for solar feed-in of $0.16 per kw.
23 janvier 2019
Avis spontané
Réponse de Next Business Energy
Thank you for your kind feedback. We appreciate you choosing Next Business Energy!
Réponse de Next Business Energy
Thank you for your kind feedback. We appreciate you choosing Next Business Energy!
excellent company to deal with and have…
excellent company to deal with and have made a saving
23 janvier 2019
Avis spontané
Réponse de Next Business Energy
Thank you for your kind feedback. We appreciate you choosing Next Business Energy!
When need help with account
When need help with account, we get good service
23 janvier 2019
Avis spontané
Réponse de Next Business Energy
Thank you for your kind feedback. We appreciate you choosing Next Business Energy!
Réponse de Next Business Energy
Thank you for your kind feedback. We appreciate you choosing Next Business Energy!
competitive energy price
competitive energy price, and so far I have not had any issue with billing except not being able to find digital bill and was able to quickly request one on the phone with the help of very friendly staff.
21 janvier 2019
Avis spontané
Réponse de Next Business Energy
Thank you for your kind feedback. We appreciate you choosing Next Business Energy!
Extremely Disappointed
Changed to Next Business Energy as our power bills were out of control and NBE were 3% less (and Australian owned). Two months after switching we get a letter NBE saying our rates are going up 8%! Tried to negotiate with them but they don’t care....
20 janvier 2019
Avis spontané
Réponse de Next Business Energy
Thank you for your honest feedback. Although some price plans have been adjusted for 2019, we believe we are still very competitive with our rates. Also, not only are we Australian owned but we are also Australian operated. Our services are not completed offshore. We always welcome customer feedback and have taken your comments on board.
Réponse de Next Business Energy
Thank you for your kind feedback. We appreciate you choosing Next Business Energy!
It took three months for a new…
It took three months for a new connection. It took them two months just to submit the correct paperwork. Without constant reminders I doubt they could have ever organized themselves enough to see the job through. All with poor communication and blame everywhere but with themselves. A sad review of a company that could easily do better
25 décembre 2018
Avis spontané
Réponse de Next Business Energy
Hi Brad. Thank you for your honest feedback. We will take the necessary steps to improve our service to you and hope to surpass your future expectations. If you would like to discuss this further please call us on 1300 46 6398 or email us at info@nextbusinessenergy.com.au.
Great customer service.
Great customer service and competitive products. Account set up was very easy and the online portal allows me to keep on top of my electricity usage by offering visablity of my daily usage as well as easy to run reports.
24 décembre 2018
Avis spontané
Réponse de Next Business Energy
Thank you for your kind feedback. We appreciate you choosing Next Business Energy!
Early days but a seamless transfer
Early days but a seamless transfer. So far so good.
20 décembre 2018
Avis spontané
Réponse de Next Business Energy
Thank you for your kind feedback. We appreciate you choosing Next Business Energy!
We have been a customer for about 8…
We have been a customer for about 8 weeks and then receive an email saying all costs are going up by 8%!!! 8%%%.
Obscene. If we try to put up our prices by that kind of margin we would lose every customer!
17 décembre 2018
Avis spontané
Réponse de Next Business Energy
Thank you for your honest feedback. Although some price plans have been adjusted for 2019, we believe we are still competitive with our rates. We are also Australian owned and operated and continually striving to improve our customer experience by being transparent at all times. In saying this, we always welcome your feedback so if you would like to discuss this further, please call us on 1300 46 6398 or email us at info@nextbusinessenergy.com.au.
Réponse de Next Business Energy
Thank you for your kind feedback. We appreciate you choosing Next Business Energy!
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