Nibbling Baby Accessories Avis 

158
•
TrustScore 2.5 sur 5

2,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Horroble company. Have not sent my order out after a week and don’t bother replying to their emails. Will never order from them again and completely ruined a baby shower I ordered it for.

Noté 4 sur 5 étoiles

Delivery time slightly slower than other websites, took 2 weeks from order to arrival. Overall contents of box was good value, although unfortunately didn't come with one of the nice wooden teething t... Voir plus

Noté 5 sur 5 étoiles

I started using nibbling teethers with my first daughter who absolutely loved them and we couldn’t go anywhere without! I’ve just had my second daughter and we are now using the cute stylish personal... Voir plus

Noté 5 sur 5 étoiles

Right from start to finish my experience of purchasing from Nibbling UK has been fabulous! Super fast delivery and one very happy teething toddler. Very quick in responding to both emails and m... Voir plus

À propos de l'entreprise

  1. Magasin de puériculture

Écrit par l'entreprise

Nibbling is a London based company offering a collection of stylish and safe Baby Accessories. Since 2013 our designs are playful, versatile and colourful – not only safe for children to teeth on but also fashionable. Nibbling – the ultimate baby accessories…dummy clips, teething toys, personalisation, BIBS and Hevea soothers and more.


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

158 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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2,6

Tous les avis

(158)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We bought two dummy clips which are…

We bought two dummy clips which are excellent. They have a really sturdy clip, well designed and pretty! They were recommended by a friend and I have already recommended them to my other mama friends.' I will definitely be using Nibbling again.

19 juin 2022
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Réponse de Nibbling Baby Accessories

Dear Sally. We love you!
Thank you for your kind review. Our products are made with the highest quality of materials available and thoroughly tested in third party laboratories. We are so happy you like them.
Keep Nibbling

Noté 4 sur 5 étoiles

Order process was easy

Order process was easy. Notified as every process is completed.
Only dropped a star with the cost of delivery.

19 juin 2022
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Réponse de Nibbling Baby Accessories

Dear Fiona. Thank you for your kind message. We do our best to keep our customer posted with the progress of the orders.
We do offer free shipping for orders over £50.
Keep nibbling!

Noté 1 sur 5 étoiles

Sent the incorrect item and now I’m…

Sent the incorrect item and now I’m struggling to get hold of them for a refund or the correct item to be sent

19 juin 2022
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Réponse de Nibbling Baby Accessories

Dear Kate. We are so sorry you got the wrong size of product. We have seen that you have contacted us just two days ago. Our customer service will contact you tomorrow to send you the correct size.
Again many apologies.

Noté 5 sur 5 étoiles

Great selection and service

Great selection and service. Order arrived timely.

2 juin 2022
Avis spontané
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Réponse de Nibbling Baby Accessories

Dear Michael
Thank you for your message and your compliments.
Keep Nibbling!

Noté 5 sur 5 étoiles

Gorgeous gifts

Great service, my emails were answered quickly as well as the product arriving on time! Love the dummy clip and teether that I bought for my friend! Will definitely buy from these guys again 👍🏼

1 juin 2022
Avis spontané
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Réponse de Nibbling Baby Accessories

Dear Eadie. You made our customer service team day!
Thank you, it means a lot to us!
Keep Nibbling

Noté 5 sur 5 étoiles

Great service!

My friend recently had a baby, I gifted her some Nibbling products, and they have been a big hit! Great customer service and great products!

1 juin 2022
Avis spontané
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Réponse de Nibbling Baby Accessories

Dear Sarah
thank you so much for your message, it means a lot to us!
Keep Nibbling!

Noté 5 sur 5 étoiles

Wonderful products delivered quick and efficiently!

I recently purchased some wonderful Nibbling goodies for a family friend, and they absolutely adored them! Nibbling were quick and efficient at making sure the products arrived on time. I would fully recommend purchasing from them!

1 juin 2022
Avis spontané
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Réponse de Nibbling Baby Accessories

Dear Megam
We are very proud of reviews like your one. THANK YOU SO MUCH!
I will pass the message to the team.

Keep Nibbling!

Noté 5 sur 5 étoiles

Nephew loves them!

I recently gifted my nephew some Nibbling goodies and he absolutely loved them! The team were amazing at making sure everything arrived in time for when I travelled to see him.

31 mai 2022
Avis spontané
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Réponse de Nibbling Baby Accessories

Dear Rea
Thank you so much for your review. It means a lot to us.
We are glad that your nephew loves our products.
Keep on nibbling!
Nibbling Customer Service Team

Noté 1 sur 5 étoiles

This company is a scam

This company is a scam! Paid for an item off them over two weeks ago, and also paid £5 for 48 hour delivery.
Not received the item, not received any dispatch notification or any other correspondence apart from the order receipt.
I’ve tried emailing them, I’ve filled out their customer service contact sheet on their website. Ive messaged them through their Facebook page and even tried the owners WhatsApp link and yet no one has responded to me.
I’ve spoken to quite a few other people they have done this too as well.
Just look at their other reviews on trustpilot!
Im now in the process of reporting them to trading standards.
Avoid at all cost!

28 mai 2022
Avis spontané
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Réponse de Nibbling Baby Accessories

Dear Mr Boyle.
We deeply apologize for your distress. We experienced delay with the shipment of your order. I believe you are now in contact with our owner who provided you with the tracking number. You should receive the item shortly but happy to give you a full refund.
Nibbling is a small business and has been operating since 2013 with thousands of happy customers. We thrive to do our best and we are sorry we let you down.
Nibbling Customer Service

Noté 5 sur 5 étoiles

Beautiful products, great gifts, beautifully packaged

Beautiful products, beautifully packaged! I bought a number of items from Nibbling for my friend who has just had a baby and she absolutely loved them. Thanks for the great customer service, you were very helpful.

25 mai 2022
Avis spontané
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Réponse de Nibbling Baby Accessories

Dear David
we are delighted that also dads love our products.
Thank you so much for your review. It means a lot to us.
Nibbling Customer Service Team.

Noté 1 sur 5 étoiles

Absolutely awful company

Absolutely awful company. So not buy or use them. I have emailed 5 times now and have had no reply.
I’ve also done some research in to the company and the item they are seeking have actually been deemed unsafe with lots of hazzards posed to babies and young children! AVOID

6 mai 2022
Avis spontané
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Réponse de Nibbling Baby Accessories

Dear Lauren. We sincerely apologise for what happened and I have just contacted you via email. I am also sorry it took us a long time to reply to this review.
I can assure you that the safety of babies is our primary concern and our products comply to all UK and EU regulations.
Kind Regards
Nibbling Customer Service

Noté 1 sur 5 étoiles

packed in too small envelopes

packed in too small envelopes, the original packaging inside was damaged and the letters crumpled

1 avril 2022
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Réponse de Nibbling Baby Accessories

Dear Karen.
Apologies for the late reply. We are sorry that the external packaging was damaged. I believe the dummy should be fine as it is in a plastic holder. Nibbling is an official retailer of Bibs and the envelopes come from them. We will pass your comments.

Noté 5 sur 5 étoiles

Beautiful product and lovely packaging…

Beautiful product and lovely packaging so many to choose from and fast delivery and a very helpful team.

31 mars 2022
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Réponse de Nibbling Baby Accessories

Dear Joanne
Thank you so much for your review. It means a lot to us.
We are a small business and we thrive to provide the best service to our clients.
Nibbling Customer Service Team.

Noté 5 sur 5 étoiles

Hevea pacifier 3-36

Good quality of products. Especially:
Hevea pacifier 3-36 months, highly resistant to bites. My little one bites the dummies and I have to change them every week. This one is for now (3 weeks) with no hole or damage. I really recommend.

14 mars 2022
Noté 5 sur 5 étoiles

Colour I ordered wasn’t available but…

Colour I ordered wasn’t available but customer service contacted me straight away and sorted quickly.

8 mars 2022
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Réponse de Nibbling Baby Accessories

Dear Adele
We are very happy that we were able to find an alternative but must of all that we have a happy customer.
Thank you so much for your review. It means a lot to us.
Nibbling Customer Service Team.

Noté 3 sur 5 étoiles

Highlands

I’ve had some nibbling products from family/ friend and they’ve always been nice. However, recently tried to buy some on the website only to find out they don’t deliver to the Scottish highlands! I live on the Isle of Skye where there is a bridge and regular deliveries with no problem so this was extremely disappointing

13 février 2022
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Réponse de Nibbling Baby Accessories

Dear Lydia. Many apologies again.
We have contacted you directly and we have discussed with our logistic partners as well.
Nibbling Customer Service

Noté 1 sur 5 étoiles

Terrible customer service and response

Terrible customer service and response!

Still waiting for a reply on my 3 emails asking where my order is. Been 2 weeks and still nothing. Even though the automatic email they send say they will reply within 2-3 working days. No tracking number for my order and no updates, happily take my money out my bank though.

10 février 2022
Avis spontané
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Réponse de Nibbling Baby Accessories

Dear Elle.
We are terribly sorry for the delay and for our late response. We had some delays in productions but I hope that you are enjoying the personalised dummy clip.
All the best.
Nibbling Customer Care team.

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