Genuinely fantastic company. Order processed quickly. I had mistakenly given the wrong address and they resolved this form me instantly with no fuss. Really impressed snd would recomend to all
L'entreprise a répondu
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Lisez les avis des autres
Delivery was prompt and all items were correct, customer service is super responsive and helpful a variety of 20 packs of 20x pouches for less than £40 and the month is covered. If you're trying to... Voir plus
L'entreprise a répondu
Placed an order at 11am with next day DPD delivery. Had confirmation from Evri expecting parcel, so that's the first error. Then at 7.34pm I get an email stating out of stock would I like to... Voir plus
L'entreprise a répondu
Nic pouches is a good site to use , good prices easy sit to use, however I've not actually received my delivery due to evri being useless . The package was dispatched same day from nic pouches and abo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to NicPouches.com, your trusted source for premium nicotine pouches. We are dedicated to providing adult consumers with a convenient, smoke-free, and spit-free alternative to traditional tobacco products. Our Mission - At NicPouches.com, our mission is to offer high-quality nicotine pouches that cater to the diverse preferences of our customers. We aim to provide products that not only meet but exceed your expectations in terms of taste, quality, satisfaction and price. Our goal is to support a healthier lifestyle by offering a modern nicotine experience. Our Story - NicPouches.com was founded on the belief that nicotine users deserve better options. Our journey began when we saw a gap in the market for a clean, discreet, and flavourful alternative to smoking and chewing tobacco. We set out to create a platform where adult consumers can easily access the best nicotine pouches available, all in one place.
Coordonnées de contact
Royaume-Uni
- nicpouches.com
4,7
Excellent
314 avis
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A répondu à 90 % de ses avis négatifs
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Good pricing good website but delivery is Evri
Good pricing, good website, ease of payment. Feel let down by the fact they use Evri. Give us the choice! When I first purchased it came through that DPD had my delivery and I thought great! In my opinion anyway then it was the devil Evri….
27 août 2026
Réponse de Nicpouches
Thank you for your feedback and for the positive comments about our pricing, website and payment process.
We’re sorry to hear you were disappointed with the courier used for your delivery.
Unfortunately, we’re unable to offer an alternative courier service to your location at the moment, so we appreciate your understanding.
We’ll certainly take your feedback on board and hope to be able to offer more delivery options in the future.
Thanks again for your custom and for taking the time to share your experience.
Kind regards
The Nicpouches Team
Great tasting pouches that do the job.
25 août 2026
Réponse de Nicpouches
Thanks so much for the great review!
We’re really pleased to hear you’re enjoying the taste and quality of our pouches.
We really appreciate your support and look forward to seeing you again!
Kind regards
The Nicpouches Team
Réponse de Nicpouches
Thank you for the 5-star review!
We’re delighted to hear you’re happy with the quality and freshness of our pouches.
We really appreciate your support and hope to see you again soon!
Kind regards
The Nicpouches Team
Réponse de Nicpouches
We’re very sorry for the delay and completely understand your frustration.
Your order was delivered 6 days after it was placed, which is not the service we aim to provide.
Unfortunately, your location does not meet the requirements for our next-day delivery service, and we apologise that this wasn’t clearer at the time of ordering.
We have refunded the next-day delivery charge in full in light of this.
We appreciate your feedback and apologise again for the inconvenience caused.
Kind regards
The Nicpouches Team
Great prices really good service
Great prices really good service! Had a slight issue and was quickly sorted by Ash with no fuss! Would highly recommend
29 août 2026
Avis spontané
Réponse de Nicpouches
Thank you so much for your fantastic review!
We’re really pleased to hear you were happy with our prices and service.
We’re especially glad Ash could quickly sort out the issue for you without any fuss.
We really appreciate your recommendation and look forward to seeing you again!
Kind regards
The Nicpouches Team
Great prices
Great prices, tracked delivery, super quick delivery too, just became my new regular supplier.
24 août 2026
Réponse de Nicpouches
Thank you so much for your fantastic 5-star review!
We’re delighted to hear you were happy with our prices, tracked delivery, and speedy service.
It’s great to have you as a regular customer, we really appreciate your support!
Kind regards
The Nicpouches Team
Kyle was helpful and efficient
Kyle was helpful and efficient. I ordered 10 boxes and only 9 came (first time this has happened) and I was refunded for the missing box. Quick response and quickly resolved.
29 août 2026
Avis spontané
Réponse de Nicpouches
Thank you for the 5 star review!
We’re really pleased to hear that Kyle was helpful and efficient in resolving the issue with your order.
We’re sorry that one box was missing, but it’s great to know that we were able to get this sorted quickly for you.
We really appreciate your understanding and support!
Kind regards
the Nicpouches Team
Great prices and good bundle deals
Great prices and good bundle deals, delivery is always rapid nothing bad to say about NicPouches at all, will never go to a actual shop for my snus again as they will always beat their prices massively
11 août 2026
Réponse de Nicpouches
Thank you for the 5 star review!
We’re delighted to hear that you’re happy with our prices, bundle deals and rapid delivery.
It’s fantastic to know that you’ve had such a positive experience with NicPouches and appreciate your continued support.
We look forward to serving you again!
Kind regards
the Nicpouches Team
Bought snus to take to my son who lives…
Bought snus to take to my son who lives overseas. Much cheaper than the shops, quick delivery. 👌👌
21 août 2026
Réponse de Nicpouches
Thank you for the 5 star review!
We’re so pleased to hear that you found our prices great and that your order arrived quickly.
We really appreciate your support and hope your son enjoys the gift!
Kind regards
the Nicpouches Team
Fast, friendly and very fairly priced.
Delivery was prompt and all items were correct, customer service is super responsive and helpful a variety of 20 packs of 20x pouches for less than £40 and the month is covered.
If you're trying to save money it's a no brainer, you've got another regular. Cheers guys!
24 août 2026
Avis spontané
Réponse de Nicpouches
Thanks so much for the fantastic 5-star review!
We’re delighted to hear your delivery was prompt, everything arrived correctly, and our customer service team could help when needed.
It’s great to know you’ve found us a cost-effective way to stay stocked up for the month.
We really appreciate your support and look forward to keeping you sorted! Cheers!
Kind regards
The NicPouches Team
Réponse de Nicpouches
Thank you so much for the fantastic 5-star review!
We're delighted to hear you were impressed with our prices and how quickly your order arrived.
We really appreciate your support and hope to see you back again soon!
Kind regards
The NicPouches Team
Nic pouches is a good site to use
Nic pouches is a good site to use , good prices easy sit to use, however I've not actually received my delivery due to evri being useless . The package was dispatched same day from nic pouches and about a week later I still have not received it and can not get a delivery date from evri. So nice pouches good, their couriers are completely useless.
18 août 2026
Réponse de Nicpouches
Thank you for your 3-star review.
We're really pleased to hear that you found Nic Pouches easy to use and were happy with our prices and service.
We're really sorry that your order hasn't arrived and completely understand how frustrating it is to be left waiting without a clear delivery date.
We always aim to dispatch orders promptly, so it's disappointing to hear that the courier has caused this delay.
We've reached out to you directly to see how we can put this right and get the issue resolved for you.
Thank you for your patience, and we appreciate you highlighting the issue.
Kind regards
The NicPouches Team
Great prices
Great prices, really quick delivery and great customer service from Jackson
21 août 2026
Avis spontané
Réponse de Nicpouches
Thank you so much for your 5-star review!
We're delighted to hear that you were happy with our prices, quick delivery, and especially the customer service you received from Jackson.
We'll be sure to pass your lovely feedback on to him.
Thanks again for choosing Nic Pouches!
Kind regards
The NicPouches Team
Angel was very helpful and responded…
Angel was very helpful and responded quickly. Couldn’t have asked for more from them.
20 août 2026
Avis spontané
Réponse de Nicpouches
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that Angel was so helpful and responsive.
We’ll be sure to pass on your kind words. It was a pleasure helping you!
Kind regards
The NicPouches Team
Réponse de Nicpouches
Thank you so much for your 5-star review!
We’re delighted to hear your order arrived quickly and that you found our bundle deals great value.
We really appreciate your support and hope to see you again soon!
Kind regards
The NicPouches Team
Excellent customer service from…
Excellent customer service from NicPouches. Jackson was very helpful and quickly arranged a price match for me. The whole process was easy and straightforward, and I really appreciated his help. Great service — thank you, Jackson!
16 août 2026
Avis spontané
Réponse de Nicpouches
Thank you so much for your fantastic review!
We’re delighted to hear that Jackson was able to help and make the price match process quick and straightforward.
We’ll be sure to pass on your kind words to him.
We really appreciate your support and look forward to seeing you again!
Kind regards
The NicPouches Team
Quick delivery and good price
6 août 2026
Réponse de Nicpouches
Thank you for your lovely review!
We’re so pleased you were happy with the quick delivery and great price.
We really appreciate your support and hope to see you again soon!
Kind regards
The NicPouches Team
good i always order here
5 août 2026
Réponse de Nicpouches
Thank you so much for your 5-star review!
We really appreciate your continued support and are delighted to hear you always choose to order from us.
We look forward to serving you again soon!
Kind regards
The NicPouches Team
Angel was very helpful
12 août 2026
Avis spontané
Réponse de Nicpouches
Thank you for your wonderful 5-star review!
We’re so pleased to hear that Angel was helpful and provided such great service.
We’ll be sure to pass along your kind words!
Kind regards
The NicPouches Team
Cannot fault them!
Cannot fault them! Excellent customer service.
I place an order with NicPouches.com every 4-5 weeks and every experience has been great. The prices cannot be beaten and free next day delivery saves most trips to local shops to spend double per pot when running low.
I had an issue with my most recent order where I added the incorrect postcode as I had ordered to a family member’s address whilst visiting them. After realising, I got in touch with the Team and Ash dealt with my enquiry. He rectified the address issue immediately. Unfortunately due to courier logistics, next day delivery didn’t apply for me (no fault of the company’s) and it did take a few days for the order to arrive. Ash called me after I sent an email enquiry and due to the problem he allocated a monetary credit to my account to use next time. Whilst this delivery issue was nothing to do with Nic Pouches or Ash, the customer service was excellent and went out of his way to provide this service. Exactly the reason I will continue to use these guys.
Thanks again Ash!
10 août 2026
Avis spontané
Réponse de Nicpouches
Thank you for the 5 star review!
We’re incredibly grateful for your continued support and are delighted to hear that you’ve consistently had such a great experience with us.
It’s fantastic to know that Ash was able to quickly resolve the address issue and provide the support you needed.
We’ll be sure to pass on your kind words to him!
Thank you for choosing NicPouches and for being such a loyal customer.
Kind regards
the Nicpouches Team
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