Genuinely fantastic company. Order processed quickly. I had mistakenly given the wrong address and they resolved this form me instantly with no fuss. Really impressed snd would recomend to all
L'entreprise a répondu
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Lisez les avis des autres
Delivery was prompt and all items were correct, customer service is super responsive and helpful a variety of 20 packs of 20x pouches for less than £40 and the month is covered. If you're trying to... Voir plus
L'entreprise a répondu
Placed an order at 11am with next day DPD delivery. Had confirmation from Evri expecting parcel, so that's the first error. Then at 7.34pm I get an email stating out of stock would I like to... Voir plus
L'entreprise a répondu
Nic pouches is a good site to use , good prices easy sit to use, however I've not actually received my delivery due to evri being useless . The package was dispatched same day from nic pouches and abo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to NicPouches.com, your trusted source for premium nicotine pouches. We are dedicated to providing adult consumers with a convenient, smoke-free, and spit-free alternative to traditional tobacco products. Our Mission - At NicPouches.com, our mission is to offer high-quality nicotine pouches that cater to the diverse preferences of our customers. We aim to provide products that not only meet but exceed your expectations in terms of taste, quality, satisfaction and price. Our goal is to support a healthier lifestyle by offering a modern nicotine experience. Our Story - NicPouches.com was founded on the belief that nicotine users deserve better options. Our journey began when we saw a gap in the market for a clean, discreet, and flavourful alternative to smoking and chewing tobacco. We set out to create a platform where adult consumers can easily access the best nicotine pouches available, all in one place.
Coordonnées de contact
Royaume-Uni
- nicpouches.com
4,7
Excellent
315 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Nicpouches
Thank you so much for your wonderful 5-star review!
We're thrilled to be your go-to site for ordering.
It's great to hear you’re happy with our service and quick delivery.
We really appreciate your continued support and look forward to serving you again soon!
Kind regards
The NicPouches Team
Fast postage as always the staff are…
Fast postage as always the staff are very efficient if a problem arises..
18 mai 2026
Réponse de Nicpouches
Thank you for your fantastic 5-star review!
We're delighted to hear you're happy with our fast postage and efficient service.
We really appreciate your kind words about our team, and if any issues ever do arise, we're always here to help.
Thanks again for your continued support!
Kind regards
The NicPouches Team
good quality and best delivery
3 juillet 2026
Avis spontané
Réponse de Nicpouches
Thank you for your 5-star review!
We're really pleased to hear you were happy with the quality of our products and our delivery service.
We appreciate your support and look forward to your next order!
Kind regards
The NicPouches Team
Réponse de Nicpouches
Thank you so much for your fantastic review!
We're delighted to hear you were happy with our service, fast delivery, and easy ordering experience.
It's great to know you enjoyed the free samples too, we hope you found a new favourite!
We really appreciate your support and look forward to seeing you again soon.
Kind regards
The NicPouches Team
one of the pouches i ordered was all…
one of the pouches i ordered was all brown when they should be white
6 juillet 2026
Avis spontané
Réponse de Nicpouches
We're sorry to hear about your experience and appreciate you bringing this to our attention.
Whilst Nicotine Pouches can vary in colour, This definitely isn't the quality we aim to provide.
Please contact our Customer Services team at info@nicpouches.com with your order details, and we'll be happy to look into this for you and help resolve the issue as quickly as possible.
Kind regards
The NicPouches Team
Réponse de Nicpouches
Thank you for your 5-star review!
We're so pleased to hear you were happy with our fast delivery and competitive prices.
We really appreciate your support and look forward to seeing you again soon!
Kind regards
The NicPouches Team
Customer Service Is Absolutely Great
Customer Service Is Absolutely Great, Thank You So Much To Kyle. Great Service.
6 juillet 2026
Avis spontané
Réponse de Nicpouches
Thank you so much for your wonderful 5-star review!
We're thrilled to hear you had such a great experience with our customer service.
We'll be sure to pass your kind words on to Kyle, he'll be delighted to know his support made a difference.
We really appreciate your feedback and look forward to helping you again soon!
Kind regards
The NicPouches Team
Always a great experience
Always a quick & easy process to order & always a promt delivery. Never any issues.
29 juin 2026
Réponse de Nicpouches
Thank you for your fantastic 5-star review!
We're delighted to hear that you find the ordering process quick and easy, and that your deliveries are always prompt.
It's great to know everything has gone smoothly for you.
We really appreciate your support and look forward to seeing you again soon!
Kind regards
The NicPouches Team
Réponse de Nicpouches
Thank you for the 5-star review!
We're delighted to hear that you received exactly what you ordered and that it arrived in good time.
Providing a fast, reliable service is something we take great pride in, and we're glad we could meet your expectations.
We really appreciate your support and look forward to serving you again.
Kind regards,
The Nic Pouches Team
Réponse de Nicpouches
Thanks so much for your fantastic 5-star review!
We're delighted to hear you found the ordering process easy and that your delivery arrived so quickly.
We really appreciate your support and look forward to seeing you again soon!
Kind regards,
The Nicpouches Team
Good customer support
Ash is a top man and sorted me out quick and efficient highly recommend.
29 juin 2026
Avis spontané
Réponse de Nicpouches
Thank you so much for the 5-star review!
We're delighted to hear Ash was able to get everything sorted quickly and efficiently.
Your recommendation means a lot to us, and we'll be sure to pass your kind words on to Ash.
We really appreciate your support and look forward to helping you again in the future!
Kind regards,
The Nicpouches Team
Réponse de Nicpouches
Thank you for your wonderful 5-star review!
We're delighted to hear you were pleased with our great prices and the freshness of your order.
We really appreciate your support and look forward to seeing you again soon!
Kind regards,
The Nicpouches Team
Jackson helped me a lot on emails with…
Jackson helped me a lot on emails with my order issue
27 juin 2026
Avis spontané
Réponse de Nicpouches
Thank you for the 5-star review!
We're so pleased to hear that Jackson was able to help you with your order.
Our team is always committed to providing prompt and helpful customer support, and it's great to know Jackson made a positive difference to your experience.
We truly appreciate your kind words and your support.
Kind regards,
The Nicpouches Team
Réponse de Nicpouches
Thank you for the 5-star review!
We're delighted to hear that you were happy with our quick delivery, perfect quality, and great prices.
We work hard to provide the best products and service possible, so it's fantastic to know we met your expectations.
We truly appreciate your support and look forward to serving you again.
Kind regards,
The Nicpouches Team
Réponse de Nicpouches
Thank you for your 5-star review!
We're delighted to hear you found the ordering process quick, easy, and prompt.
We really appreciate your support and look forward to seeing you again soon!
Kind regards,
The Nicpouches Team
Réponse de Nicpouches
Thank you for your feedback.
We're sorry to hear that your experience wasn't as expected.
We take the quality and freshness of our products very seriously, and it's disappointing to hear you found them out of date and lacking flavour.
We're glad we had the opportunity to rectify the situation, and explain that the production date is displayed, and we hope you're happy with your replacement order.
Thank you for giving us the chance to make things right, and we appreciate your understanding.
Kind regards,
The Nicpouches Team
Réponse de Nicpouches
Thank you for the 5-star review!
We're delighted to hear that you were pleased with our great product availability, competitive prices, and quick delivery service.
Providing a fast and reliable experience for our customers is always our priority, and we truly appreciate your support.
Kind regards,
The Nicpouches Team
Great shop and excellent customer…
Great shop and excellent customer service, fast delivery, can’t fault at all
16 juin 2026
Avis spontané
Réponse de Nicpouches
Thank you for your kind words!
We're thrilled to hear that you had a great experience with our shop, customer service, and delivery.
Your feedback is truly appreciated, and we look forward to seeing you again in the future!
Kind Regards
The NicPouches Team
Top notch prices, Fast delivery.
Top notch prices. Super fast delivery. You have a returning customer for sure. Thank you.
11 juin 2026
Avis spontané
Réponse de Nicpouches
Thank you for the fantastic review!
We're delighted to hear that you were happy with our prices and fast delivery.
Your support means a lot to us, and we're thrilled to have earned your trust.
We look forward to seeing you again soon!
Kind Regards
The NicPouches Team
Amazing customer service team
I had a damaged parcel delivered, unfortunately it was damaged in transit. I emailed customer service and spoke with Ash who was amazing! Such a quick response and sorted the problem for me straight away and applied store credit.
Absolutely amazing customer service, thank you Ash!
15 juin 2026
Avis spontané
Réponse de Nicpouches
Thank you for taking the time to leave us such a wonderful review!
We're sorry to hear your parcel was damaged in transit, but we're delighted that Ash was able to resolve the issue quickly and efficiently for you.
Providing excellent customer service is incredibly important to us, and it's great to hear that Ash made such a positive impression.
We'll be sure to pass along your kind words.
Thank you for your support, and we look forward to seeing you again soon!
Kind Regards
The NicPouches Team
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