Genuinely fantastic company. Order processed quickly. I had mistakenly given the wrong address and they resolved this form me instantly with no fuss. Really impressed snd would recomend to all
L'entreprise a répondu
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Lisez les avis des autres
Delivery was prompt and all items were correct, customer service is super responsive and helpful a variety of 20 packs of 20x pouches for less than £40 and the month is covered. If you're trying to... Voir plus
L'entreprise a répondu
Placed an order at 11am with next day DPD delivery. Had confirmation from Evri expecting parcel, so that's the first error. Then at 7.34pm I get an email stating out of stock would I like to... Voir plus
L'entreprise a répondu
Nic pouches is a good site to use , good prices easy sit to use, however I've not actually received my delivery due to evri being useless . The package was dispatched same day from nic pouches and abo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to NicPouches.com, your trusted source for premium nicotine pouches. We are dedicated to providing adult consumers with a convenient, smoke-free, and spit-free alternative to traditional tobacco products. Our Mission - At NicPouches.com, our mission is to offer high-quality nicotine pouches that cater to the diverse preferences of our customers. We aim to provide products that not only meet but exceed your expectations in terms of taste, quality, satisfaction and price. Our goal is to support a healthier lifestyle by offering a modern nicotine experience. Our Story - NicPouches.com was founded on the belief that nicotine users deserve better options. Our journey began when we saw a gap in the market for a clean, discreet, and flavourful alternative to smoking and chewing tobacco. We set out to create a platform where adult consumers can easily access the best nicotine pouches available, all in one place.
Coordonnées de contact
Royaume-Uni
- nicpouches.com
4,7
Excellent
315 avis
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A répondu à 90 % de ses avis négatifs
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Cannot fault them!
Cannot fault them! Excellent customer service.
I place an order with NicPouches.com every 4-5 weeks and every experience has been great. The prices cannot be beaten and free next day delivery saves most trips to local shops to spend double per pot when running low.
I had an issue with my most recent order where I added the incorrect postcode as I had ordered to a family member’s address whilst visiting them. After realising, I got in touch with the Team and Ash dealt with my enquiry. He rectified the address issue immediately. Unfortunately due to courier logistics, next day delivery didn’t apply for me (no fault of the company’s) and it did take a few days for the order to arrive. Ash called me after I sent an email enquiry and due to the problem he allocated a monetary credit to my account to use next time. Whilst this delivery issue was nothing to do with Nic Pouches or Ash, the customer service was excellent and went out of his way to provide this service. Exactly the reason I will continue to use these guys.
Thanks again Ash!
10 août 2026
Avis spontané
Réponse de Nicpouches
Thank you for the 5 star review!
We’re incredibly grateful for your continued support and are delighted to hear that you’ve consistently had such a great experience with us.
It’s fantastic to know that Ash was able to quickly resolve the address issue and provide the support you needed.
We’ll be sure to pass on your kind words to him!
Thank you for choosing NicPouches and for being such a loyal customer.
Kind regards
the Nicpouches Team
I dont what i got sent but the pouches…
I dont what i got sent but the pouches i ordered are completely different and taste horrible the fumi tangy apple iv got 3 that aren't tangy apple there different to the other 2 that was sent to me
20 juillet 2026
Avis spontané
Réponse de Nicpouches
We’re really sorry to hear that you received pouches where the taste wasn’t what you expected.
We’d like to look into this and get it resolved for you.
Please reach out to our team at info@nicpouches.com with a few more details about your order, including what you received, and we’ll be more than happy to assist.
Kind regards
the Nicpouches Team
Great selection
Great selection, offers and I got two freebies! Super quick dispatch and delivery. They are now my go to.
31 juillet 2026
Réponse de Nicpouches
Thank you for the 5 star review!
We’re delighted to hear that you’re happy with our great selection, offers and freebies.
It’s fantastic to know that you were impressed with the quick dispatch and delivery and that we’re now your go-to!
We really appreciate your support.
Kind regards
the Nicpouches Team
I’ve ordered snuss for almost 2 years…
I’ve ordered snuss for almost 2 years now the team is absolutely amazing any problem they will get in touch with you fabulous site thanks
4 août 2026
Réponse de Nicpouches
Thank you for the 5 star review!
We’re incredibly grateful for your continued support over the past two years.
It’s fantastic to hear that you’ve had such a positive experience with our team and that we’ve been able to help whenever needed.
Thank you for your kind words and for being a loyal customer!
Kind regards
the Nicpouches Team
Quick delivery and kept in contact…
Quick delivery and kept in contact about delivery. Will definitely order again
3 août 2026
Réponse de Nicpouches
Thank you for the 5 star review!
We’re delighted to hear that you were happy with the quick delivery and the communication throughout.
We really appreciate your support and look forward to serving you again!
Kind regards
the Nicpouches Team
Great service and honest seller and…
Great service and honest seller and fast delivery. Thank you
30 juillet 2026
Réponse de Nicpouches
Thank you for the 5 star review!
We’re so pleased to hear that you were happy with our service, found us to be an honest seller, and received your order quickly.
You are most welcome and thank you for your support and kind feedback!
Kind regards
the Nicpouches Team
Réponse de Nicpouches
Thank you for the 5 star review!
We’re delighted to hear that you have nothing but positive things to say.
Your kind feedback and support mean a lot to us!
Kind regards
the Nicpouches Team
Very good service & quality
31 juillet 2026
Réponse de Nicpouches
Thank you for the 5-star review!
We're delighted to hear you were happy with both our service and the quality of our products.
Your feedback means a lot to us, and we truly appreciate your support. We look forward to serving you again soon.
Kind regards,
The Nicpouches Team
Réponse de Nicpouches
Thank you so much for the fantastic 5-star review!
We're thrilled to hear you're enjoying our great prices, wide selection, and free shipping.
Your support means a lot to us, and we look forward to seeing you again soon!
Kind regards
The NicPouches Team
Réponse de Nicpouches
Thank you for your great review!
We're so pleased to hear you were happy with our deals and fast delivery.
Your support means a lot to us, and we really appreciate you taking the time to share your experience.
We look forward to seeing you again soon.
Kind regards
The NicPouches Team
I messed up my delivery address and…
I messed up my delivery address and asked for it to be changed very last minute, expecting very little because of the circumstances. Amazingly it got fixed almost immediately after filing a ticket, massive thanks to Jackson for the help saved me a massive headache. Best customer service experience in a while!
29 juillet 2026
Avis spontané
Réponse de Nicpouches
Thank you so much for your fantastic review!
We're really glad we could help get your delivery address updated in time.
We'll be sure to pass your kind words on to Jackson he'll be delighted to hear them.
We truly appreciate your patience, and we're thrilled we could save you the headache.
Thanks again for choosing us, and we hope to see you back soon!
Kind regards
The NicPouches Team
Nic pouches review
Used Nicpouches for a few months now. Really fast turn around with getting products shipped.
Customer service is excellent with same day response and actions.
Thankyou to Angel for sorting me out within the hour of my initial email
29 juillet 2026
Avis spontané
Réponse de Nicpouches
Thank you so much for your fantastic 5-star review! ⭐
We're delighted to hear you've had such a great experience with our fast shipping and customer service.
A special thank you for recognising Angel, we'll be sure to pass on your kind words.
We're so pleased she was able to get everything sorted for you within the hour.
We really appreciate your continued support and look forward to seeing you again soon! 😊
Kind regards
The NicPouches Team
highly recommended 🤟
21 juillet 2026
Réponse de Nicpouches
Thank you so much for your 5-star review!
We're delighted to hear you'd highly recommend us.
Your support means a lot to our team, and we look forward to serving you again soon! 🤟
Kind regards
The NicPouches Team
Didn’t receive the right pouches that I…
Didn’t receive the right pouches that I ordered
23 juillet 2026
Réponse de Nicpouches
Hello,
We're very sorry to hear that you haven't received the pouches you were expecting.
We've checked your order, and our records show that the correct pouches were picked and dispatched.
If you've received different items, we'd really like to look into this for you.
Please get in touch with us and send a photo of the pouches you received, along with the packaging and shipping label if possible.
We'll investigate the issue as quickly as we can and work with you to resolve it.
Thank you, and we look forward to hearing from you.
Kind regards
The NicPouches Team
Amazing shipped very quick aswell…
Amazing shipped very quick aswell ordered a few times their always outstanding!
20 juillet 2026
Réponse de Nicpouches
Thank you so much for your fantastic 5-star review!
We're delighted to hear you've had such a great experience with us.
It means a lot that you've ordered from us multiple times, and we're so pleased we've been able to consistently meet your expectations.
We really appreciate your continued support and look forward to seeing you again soon!
Kind regards
The NicPouches Team
Réponse de Nicpouches
Thank you so much for your wonderful 5-star review!
We're delighted to hear you're a regular, and it's great to know you're enjoying the free cans as a little extra.
Your continued support means a lot to us, and we look forward to welcoming you back again soon!
Kind regards,
The Nicpouches Team
Réponse de Nicpouches
Thank you for the 5-star review!
We're delighted to hear you were pleased with our fast delivery. We work hard to get every order out quickly, so it's great to know we met your expectations.
We really appreciate your support and look forward to serving you again soon.
Kind regards,
The Nicpouches Team
Quick delivery next day and good stock…
Quick delivery next day and good stock at low prices. Simple order process and automatic age verification.
2 juillet 2026
Réponse de Nicpouches
Thank you for the 5-star review!
We're delighted to hear that you were happy with our quick next-day delivery, competitive prices, and straightforward ordering process. It's great to know that our automatic age verification made your experience even smoother.
We really appreciate your support and look forward to serving you again soon.
Kind regards,
The Nicpouches Team
Great value
7 juillet 2026
Réponse de Nicpouches
Thank you for your 5-star review!
We're so pleased to hear you found great value in our products and service.
We really appreciate your support and look forward to seeing you again soon!
Kind regards
The NicPouches Team
Easy website and great service
16 juin 2026
Réponse de Nicpouches
Thank you so much for your 5-star review!
We're delighted to hear you found our website easy to use and that you were happy with our service.
We really appreciate your support and look forward to helping you again soon!
Kind regards
The NicPouches Team
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