I wouldn’t give them 1 star if I’m honest, back in mid November my son purchased some pakorey from Niralla (Leagrave Rd) halfway through eating one, I saw a piece of plastic had been fried inside the... Voir plus
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Absolutely poor . Parents bought Mithai for baby’s first birthday to give to relatives as blessing. On handing out the mithai they discovered boxes were incomplete weighed less than 1kg. Very embarras... Voir plus
L'entreprise a répondu
5 star for outstanding customer service. My package was damaged when it was delivered. Without any delay, another package was sent out to me from Niralla's pocket for next day delivery. Been long sinc... Voir plus
L'entreprise a répondu
I was looking for 'Nirala' but ended up at 'Niralla' due to my own fault. I found this ploy incredibly cunning and quite frankly, felt like a fool. The 'Panjeeri' was a waste of money... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
2008 Niralla International Sweets tentatively first opened it's doors. It was the first step to our success today. he following are some of the key principles we incorporate in our efforts: We offer a vast variety of traditional and seasonal food items such as; Mithai, Jalebi, cakes, desserts, savoury snacks and curries. Each item is freshly prepared and we never keep it for days. We never compromise in quality standards; therefore, our food items are made with fresh ingredients from reputable suppliers. We also prepare custom food items for your celebrations; whether it is a birthday party, a marriage celebration or any other function, you can contact us with any requirement. Good sanative conditions for interior and surroundings of the premises to implement quality standards. Outstanding customer service.
Coordonnées de contact
15B Leagrave Road, LU4 8HT, Luton, Royaume-Uni
- +44 1582 482395
- info@niralla.co.uk
- niralla.co.uk
2,8
Moyen
148 avis
N'a pas répondu aux avis négatifs
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I had my order deivered
I had my order deivered. So convenient.
The Gulab Jamun are well prepared and taste Great.
Delivered speedily and well packaged.
5 août 2023
Not a good experience
Honestly, the sweets were good but the communication/delivery was very bad. I placed my order on Monday Evening. I spoke to your team before placing order and I was told and confirmed that it will be delivered next day (Wednesday). The sweets were for Eid (wednesday) and I waited for them the whole day but it did not arrive. I called to inquire and the person was exceptionally Rude and Disrespectful. The sweets were delivered on Thursday afternoon which was not what was promised. I'l again say, the sweets were really nice but very bad experience. I am not going to order again.
25 juin 2023
Very nice quality & quick delivery
8 juin 2023
Easy online ordering and very quick to…
Easy online ordering and very quick to come as it was on a bank holiday
29 avril 2023
Excellent Service!
Amazing service! We wanted to surprise our local family with mithai baskets while we reside overseas. Niralla team was very quick to respond and make our experience a great one. They had the baskets delivered, provided a message, and recorded/shared the reactions which helped us make beautiful memories with our family. Will definitely be ordering from them again. Thank you!!
21 avril 2023
Réponse de Niralla
Thank you so much!! we work extra hard to ensure our customers are happy!!
Best for fast delivery
I ordered just a day before Eid 2023. As soon as I placed an order nirala customer service called me and said I was bit late to order as there deliveries have left for the day. I said its okay still I would like to go ahead with my order. And to my surprise my parcel was delivered just in time. Which made recipient very happy and made me very happy too. Well done nirala and thank you so much for your prompt attention to my order. Will definitely order again and highly recommend online service.
19 avril 2023
Réponse de Niralla
It was all the prayers i made!!! I am so glad you got it on time!!
Good quality products and great taste
Good quality products and great taste . Although the order was despatched before the requested date .
11 avril 2023
Réponse de Niralla
That close to eid we cannot risk mithai arriving late. Other times we do work on sending items at requested times.
The fb messenger chat person was really…
The fb messenger chat person was really helpful . Thanks to him . Also timely delivery and fresh products
18 avril 2023
Réponse de Niralla
That would be me...so glad youre happy!
Coconut biscuits - Great tasting and very quick delivery
Great tasting and very quick delivery. Thanks.
9 avril 2023
Réponse de Niralla
Thank you!!
First time experiencing pakistani…
First time experiencing pakistani sweets and OMG 😲 they were amazing so tasty enjoyed every single one I tried! Will be back for more thank u
14 avril 2023
Réponse de Niralla
I am so glad you enjoyed the sweets!!
Réponse de Niralla
Always welcome!
Good quality sweets & very good customer service
Good communication, quick dispatch of sweet box & next day delivery. Good quality sweets. Very pleased 😊
16 mars 2023
Réponse de Niralla
Thank you so much!!!
Great sweets
Great sweets. Easy ordering process. Good selection of sweets. The delivery was done within a working day. Will definitely use again.
5 mars 2023
Réponse de Niralla
We work sooooo hard to ensure customers are happy!!
Great experience….quality sweets
Great experience….quality sweets, a tasteful mix selection, well packaged and smooth delivery. No complains.
21 février 2023
Réponse de Niralla
Thank you kindly!!
The online ordering was pretty…
The online ordering was pretty straightforward and simple with a nice, close up display of the pics on the website. My chosen product arrived earlier than I expected and around 20mins ago, I just opened my box 📦 for the first time since receiving it this morning and the 🍬 🍫 🍭 were neatly arranged and organised and wrapped within plastic packaging. Very tasty and tantalising! MashAllaah TabaarakAllaah
5 janvier 2023
Réponse de Niralla
Thank you for talking the time to write such a detailed review!
Placing online order
We recently had to send mithai to our son's inlaws who reside in Birmingham and we r in Canada. It went above and beyond our imaginations as the persentatiom of the mithai boxes was amazing along with a hand written card and the delivery was done within 24hrs of placing the order.
The experience of sending sweets from abroad was superb.
13 décembre 2022
Réponse de Niralla
|Thank you so much! i am so happy you're happy!
Disappointed at the taste and quality…
Disappointed at the taste and quality of sweets. Couple of items not fresh at all.
21 décembre 2022
Réponse de Niralla
We always work extremely hard to ensure we provide an excellent quality product and service. As you can see from our other reviews we generally do this very very well. Our mithai is not bulk produced so there is absolutely no possibility of it being old, as we make it daily. I can understand some items may not be to your taste but i will personally guarantee the freshness.
Réponse de Niralla
Thank you so much!
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