We are absolutely loving our Nook Sauna! From the moment we placed our order, the customer service from Nook Saunas was fantastic. We received regular updates and emails throughout the process, which... Voir plus
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After quite a bit of research online, we chose a Nook 3 seat sauna. Our decision was based on positive reviews, features and price. After owning this sauna and having put it to good use, we are... Voir plus
Nook Saunas are a great company that not only provides an excellent product but the process and their service are second to none. Carolin was amazing together with the service team I couldn’t hav... Voir plus
Nook Sauna kept in regular email contact during the waiting process, before during and after delivery. Leo and Jessie completed the installation in about one hour. They were friendly yet professional,... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Embrace the warmth. Elevate your wellness.
Coordonnées de contact
25 Gympie Way, 6155, Willetton, Australie
- 1800 324 149
- hi@nooksaunas.com.au
- nooksaunas.com.au
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 71 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Core 1-person sauna
I ordered online and the delivery came shortly after, maybe about a week or so later. The delivery man texted me to say he was coming to me and he set the sauna up and there was nothing to do but get in. He gave a little tutorial and left me an information booklet. I got the Core one-person. It's really pretty and it gets up to 65 degrees in about 30m or so. It has some little brass looking latches on the side which I love. The wood smells nice. Be careful to close the ceiling vent for each sauna. Be careful to lean against the back reinforced panel only. The side panels are not really designed to lean on. It's very quiet inside. I love the little "porch" light it has. If you want more warmth for your legs, I would get the sauna with the extra lower panels, the Elite one. The Core bench is big enough to sit sideways on with your feet up but if you want to have your feet on the ground, I would go the Elite.
I found a code on Facebook book that gives you $100 off.
I have had the sauna for about two weeks and use it a few times a week. I can't yet comment on how it affects my electricity bill but the information about per hour cost is on Nook's website.
I got the sauna because I love saunas and I just wanted to be able to use one whenever I want without having to share or go out. I just wanted something really nice to do ongoing since I can't afford travel and things that cost alot but you only get to experience once. The sauna costs a bit but I will get alot of use out of it and have it for a long time. I just know I have a little place to go where I switch off and it's my little cute cabin for relaxation.
Very happy with the service and the…
Very happy with the service and the sauna. Great customer service and install was a breeze, worth the investment. No more sharing saunas at the gym! :)
Great service from Nook Saunas
Nook provided great service they kept me informed the whole time
It arrived when it was due and the best thing was the staff installed it and set everything up for us felt totally looked after.we have been enjoying our sauna and have felt the benefits of it already with great sleep
Thank you Carolin for making sure our journey with Nook was a good one
Would highly recommend this company there isn’t many these days that take pride in their service but Nook does
Wishing you all the very best going forward
Kind regards Val Roche
Highly recommended
The delivery was on time and the guys did a fast job of installing. Very good handover with clear instructions on operation and cleaning. They also came back as promised to rectify a small issue with the red light so overall very happy with the service and would highly recommend. We use the sauna at least 4-5 times a week since install and love it!!
Very happy with purchase
Very easy ordering process. Installation team were so professional, set up took around 45 mins and they were happy to stay and explain how to use and answer questions
Nothing left behind when they finished
My husband and I are now loving 20-30 mins every second day - very early to tell how it’s helping us health wise but both of us sleep better on the nights we use it
Highly recommend
Amazing sauna very cheap to run and…
Amazing sauna very cheap to run and great customer service. Haskell the service man was on time and did an excellent job
Our Nook sauna was installed 2 weeks…
Our Nook sauna was installed 2 weeks ago. From ordering to installation it was all very professional. Carolin answered all our questions about Nook saunas which gave us confidence that it was the right one for us. After placing the order we were updated along the way, installation was completed in no time at all, Chris and his teammate were amazing providing tips and instructions before they left..and all the packaging was taken away. Using our sauna everyday.
Thank you. :)
I love my Nook Sauna
I recently purchased a Nook Sauna and couldn’t be happier. It was delivered on time, set up in no time and the customer service was also good. If you’re thinking of buying a sauna, go to Nook.
Regards
Scott
Nook saunas is an amazing company
I have just received my nook indoor sauna and I am soooo impressed by this company!! From chatting to them before I purchased it and then the delivery and installation!!! Such an amazing small business! The after care service is amazing as well!!! 5 stars to this amazing small business!! Absolutely would recommend to anyone wanting to purchase a sauna!!!
Amazing Customer Service
Nook Saunas have customer service down pat! Amazing, nothing was too hard and the whole process from ordering to delivery was seamless. We are loving our Nook Sauna and have appreciated such a wonderful customer service journey! Thanks Nook!
Communication and product have been…
Communication and product have been great! We are renting a 2 person elite sauna and will be purchasing once we are finished .. We decided to rent first to see how much use we would get out of it being a family on 5. It has been used everyday since delivery .
Very happy with the product, quality and overall process. Customer service and feedback has been great . Highly recommend Nook Saunas
Excellent Sauna, comes fully installed.
Just took delivery of our Nook Sauna. Absolutely love it. Came fully installed, excellent quality. Highly recommend.
Excellent experience from first…
Excellent experience from first reaching out for information to being delivered. We bought the 2P Elite and love it. It heats up quickly and we feel a real benefit. Highly recommend Nook saunas for customer service, quality products as well as after sale service.
I’ve never experienced customer service…
I’ve never experienced customer service so fantastic, from order to install. The Sauna is also great! Well done to the nook team for genuinely putting the customer at the heart of their operation!
Thankyou Nook Sauna’s
Thankyou Nook Sauna’s, our new sauna was delivered ahead of time by a team of professional installers. Quality product backed by great service.
Great experience so far
Great experience so far. The team did a good job communicating delivery times and were able to accommodate some special requirements. The sauna so far has been great. Would recommend.
Brilliant customer service
The service i had from Nook saunas was above my expectations and I love my new infra red sauna which I am using daily
We are thrilled with our Nook sauna
We are thrilled with our Nook sauna. The communication was always prompt and clear. Delivery was quick and the guys tidied up afterwards. Great sauna and great service.
Amazing Sauna & customer service
The sauna is excellent, we absolutley love it and we are very glad we purchased through Nook. The customer service and installation process were a highlight it was an easy and seamless process from start to finish and the delivery guys were super quick and really helpful.
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