I love my Nordic sculpt device, with consistent use it does actually make a difference! I had a small issue with mine and Jhon from customer service got it sorted immediately that day. Prompt respon... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Always the sceptic for sure and I was not overly impressed after my 3rd week using it 7 days a week for 15 mins each time but I took a few days off and straight back into it and now week 6… my result... Voir plus
The prompt online service from Erica has been amazing. I cannot stress enough that in the past other companies have been difficult to respond to my queries so it’s really refreshing that Nordic S... Voir plus
I amde an enquiry to Nordic Sculpt as my parcel was showing as delivered. Howevwr, this wasnt the case at all. It had passed through customs. Rex dealt with my enquiry in a timely manner informing... Voir plus
À propos de l'entreprise
À propos de Nordic Sculpt
Écrit par l'entreprise
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Coordonnées de contact
4,3
Excellent
651 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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3 weeks and counting...
I ordered this product 3 weeks ago and, after 8 or 9 days I emailed requesting an update on order. I was then told that the smart pads were out of stock (which should have been stated on their website). Then I was told my order would be shipped and then told it was being handed over to the local courier. I received a tracking number 8 days ago (and for 8 days it has stated 'parcel is being prepared by the shipper). After 3 weeks, I am frustrated as I have received regular emails with 'updates' and 'promises' and yet still I wait.
20 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi there,
I am sincerely sorry for the frustration and the delay you’ve experienced. I completely understand how disappointing it is to see a tracking number stay at the 'preparing' stage for over a week, especially after being patient with an out-of-stock item. This is not the standard of service we aim for.
I have already shared your feedback with our logistics team to investigate why your parcel was held up after being handed over to the courier.
I would like to personally handle this for you to make things right. Please email us at support@nordicsculpt.com and put 'ATTN: ARNOLD' in the subject line. I will personally look into your order status and find a solution to improve your experience with us immediately.
I look forward to hearing from you so I can get this sorted.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Customer service were brilliant with my…
Customer service were brilliant with my query. Erica went out of her way to help.
27 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Nicola,
Thank you so much for the 5-star rating! We are glad to hear that Erika went out of her way to assist you.
We pride ourselves on our support, and I’ll be sure to pass your kind words along to her—it will truly make her day! Please remember that we are always here for you; feel free to contact our support anytime at support@nordicsculpt.com if you need help or have further questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Excellent Customer Service
Although I had a problem with my device the customer service was excellent. I dealt with Kristina and her customer service was great. These things happen and a replacement is on its way without any hassle.
25 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Caroline,
Thank you so much for the 5-star review! We are so pleased to hear that Kristina was able to provide such excellent, hassle-free service for you.
While we always strive for perfection with our devices, as you noted, 'these things happen'—and our goal is to make the solution as smooth as possible when they do. I will be sure to share your kind words with Kristina; she’ll be thrilled to know she turned a tricky situation into a great experience for you!
Your replacement is on its way, and we hope you absolutely love it. If you need anything else once it arrives, please don't hesitate to reach out to us at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I recently had an issue with my device…
I recently had an issue with my device & was assisted by Rex, who provided outstanding service. He was incredibly prompt in responding & resolved the problem quickly & professionally. It is rare to experience such efficient seamless support, & I was genuinely impressed. Rex is a real asset, & his commitment to delivering excellent customer service truly stands out. Thank you Rex .
25 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Maree,
Thank you so much for the 5-star review! We are absolutely delighted to hear about the outstanding service you received from Rex.
Rex truly prides himself on providing prompt, professional, and seamless support, and hearing that you were genuinely impressed is the best feedback we could hope for. We completely agree—Rex is a real asset to our team, and I will be sure to share your wonderful words with him today!
It’s our goal to ensure that any issue is resolved quickly so you can get back to enjoying your Nordic Sculpt device. If you ever need anything else in the future, please don't hesitate to reach out to our support team at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Fast response Jhon answered my query…
Fast response Jhon answered my query quickly and concisley! Thanks
25 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi CR,
Thank you for the 5-star review! We are so pleased to hear that Jhon was able to get back to you so quickly and provide the clear, concise answers you needed.
Jhon takes great pride in being efficient, and I’ll be sure to pass your 'thanks' along to him—it will definitely make his day!
If you ever have more questions as you continue your Nordic Sculpt journey, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
it reaches 99 dB!
Very strange that around 90% of the reviews here focus on customer service rather than the actual product performance, that should already be a warning sign.
Unfortunately, my experience confirms why.
I received a defective massager that is extremely loud and makes a knocking noise at higher speeds. I measured the noise level - it reaches 99 dB(!), which is completely unacceptable for this type of device. It is literally unusable without earplugs.
The packaging was also very poor - the product arrived wrapped only in plastic, and the box itself had a hole in it. Honestly, it looked more like a Temu delivery than a “premium” brand.
For the past week I’ve been going back and forth via email. I keep receiving polite messages about how much they care about customer satisfaction, but nothing actually gets resolved.
I am not willing to pay around €30 to return a defective product. This should clearly be treated as a faulty item, not a standard return.
At this point, I am very disappointed - both with the product quality and how this situation is being handled.
24 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Magdalena,
Thank you for your honest and detailed feedback. We sincerely apologize that your first unit did not meet our quality standards; a noise level of 99 dB is certainly not typical for the Nordic Sculpt, and we agree that a mechanical knock is completely unacceptable.
I have reached out to you personally via email to ensure this is resolved to your satisfaction.
As we discussed, we never expect our customers to pay for the return of a faulty item. I am pleased to confirm that we processed a brand-new replacement for you this past Friday. We have also shared your specific comments regarding the packaging with our logistics team to ensure our 'premium' experience is reflected from the moment the box arrives.
We are committed to making this right and look forward to you receiving the new unit. If there is anything else we can do in the meantime, please feel free to reply to my email directly.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service!!
I needed help deciding what treatment was best for me. Kristina helped me out and it made the choice really easy after she guided me. She was really helpful and was the reason I bought what I wanted today. Usually I don’t get that kind of assistance in person let alone on message but I’m really happy with her customer service she was great! 11/10
24 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Antonia,
Thank you so much for the 5-star review! We are delighted to hear that Kristina was able to guide you toward the perfect treatment for your needs.
Providing that level of personalized, '11/10' assistance—especially through messaging—is exactly what we strive for. It’s wonderful to know that Kristina’s expertise made your decision easy and gave you the confidence to start your journey today! I’ll be sure to share your high praise with her; she’ll be so happy to know she made such a difference.
We are excited for you to get started! If you ever have more questions as you begin your treatments, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
The results speak for themselves 3 week check in
I’ve been using my Nordisculpt Bodysculpt 1.0 for just under 3 weeks now and I’m honestly so impressed with the results already. And when I say I have tried so many different products and devices and am not kidding. You can actually see the difference in my photos (not sure how to add them here) - my skin looks tighter, smoother, and so much more toned. I didn’t expect to notice changes this quickly, but it’s genuinely working. Safe to say I’m saying goodbye to saggy, overstretched skin 👋✨
24 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Ainslie,
Thank you so much for the 5-star review! We are so pleased to hear about your 3-week check-in and the fantastic results you’re already seeing.
Hearing that Nordic Sculpt is finally the solution that worked for you—especially after trying so many other devices—is the best feedback we could hope for! We are delighted that you’re feeling more confident with tighter, smoother, and more toned skin. Those results are a testament to your consistency!
Regarding your photos, we would love to see them! If you’d like to share your progress with us, feel free to email them to support@nordicsculpt.com or tag us on social media. I’ll be sure to share your success story with the whole team!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
ERIKA was very helpful I sent an email…
ERIKA was very helpful I sent an email about My order and she responded very quickly and Erika was very pleasant in her response
20 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Mandy,
Thank you so much for the 5-star review! We are so pleased to hear that Erika was able to help you out so quickly.
Providing a pleasant and helpful experience is exactly what we aim for, and it’s wonderful to know that Erika’s friendly response made a positive impression on you. I’ll be sure to pass your kind words along to her—she’ll be happy to know she could assist you so effectively!
We are grateful to have you in the Nordic Sculpt family. If you ever have more questions or need any further assistance as you receive your order, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great buying experience
I bought the whole pack and found the purchase easy
Shipping was longer than expected but still had it delivered within 2 weeks. Had some queries along the way and all were answered promptly, Erica was great on the comms with prompt responses
20 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Guy,
Thank you so much for the 5-star review! We are delighted to hear that you found the purchasing process easy and that you're now set up with the full pack.
While we always aim for the speediest delivery possible, we are so glad that Erika was able to provide the prompt and clear communication you needed while your order was on its way. Keeping our customers informed every step of the way is a top priority for us, and I’ll be sure to pass your kind words along to Erika!
We are excited for you to start using the whole kit. If you ever have more questions or need any tips on getting the most out of your new gear, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Réponse de Nordic Sculpt
Hi Tori,
Thank you so much for the 5-star review! We are delighted to hear that your experience with Erika was truly amazing.
She takes great pride in being there for our customers, and I’ll be sure to pass your kind words along to her—feedback like yours is exactly what keeps our team motivated to provide the best support possible!
If you ever have more questions or need any further assistance as you enjoy your Nordic Sculpt products, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Amazing customer service
Amazing customer service
I order the Nordic sculp with accessories for my partner as a gift . On arrival we discovered one of the bottles had leaked I contacted ERIKA at Nordic customer services and with hesitation a new bottle was placed in the post 👏 well done team
20 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Chris,
Thank you so much for the 5-star review! We are so pleased that Erika was able to help you out so quickly.
While we’re sorry to hear one of the bottles leaked during its journey to you, we are glad we could get a replacement in the post without any hesitation. Providing that kind of seamless support—especially for a gift—is exactly what we strive for!
I’ll be sure to pass your 'well done' along to Erika and the rest of the team. We hope your partner truly enjoys their Nordic Sculpt gift!
If you or your partner ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
It takes a while to receive but…
It takes a while to receive but customer service was quick to respond and ensure that they were working on getting it to me asap… Erika was polite and answered all my questions.
15 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Erica,
Thank you so much for the 5-star review! We truly appreciate your patience regarding the delivery time, and we are so pleased that Erika was able to provide the quick, polite, and helpful support you deserve while your order was in transit.
Keeping our customers informed and answering every question along the way is a top priority for us. I’ll be sure to pass your kind words along to Erika—she’ll be happy to know her efforts made your wait a much better experience!
We are so excited for you to receive your order and start your journey. If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service from Rex
Great customer service from Rex , was so helpful sorting out my faulty machine and sending me a new one . Would highly recommend this product
12 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Debra,
Thank you so much for the 5-star review! While we are sorry to hear about the issue with your original machine, we are so pleased that Rex was able to step in and get everything sorted out for you so quickly.
Providing that kind of helpful, stress-free support is exactly what we strive for, and I’ll be sure to pass your kind words along to Rex—he’ll be happy to know he helped you get back to your Nordic Sculpt journey! We truly appreciate your recommendation.
If you ever have more questions or need any further assistance as you enjoy your new machine, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Jhon was very helpful
Jhon was very helpful and understanding.Very quick and efficient.I had a defective 1.0 nordic sculpt which stopped working and within minutes he had arranged for a new one to be sent out to me. Definitely 5 out of 5 customer service.
20 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Debbie,
Thank you so much for the 5-star review! We are so pleased that Jhon was able to provide such a quick and efficient solution for you.
While we’re sorry your original unit had an issue, we believe that how a company handles those moments is what truly matters. Jhon takes great pride in being understanding and helpful, and I’ll be sure to share your wonderful feedback with him—he’ll be happy to know he got your Nordic Sculpt journey back on track so quickly!
If you ever have more questions or need any further assistance as you enjoy your new device, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I have had great help from Jhon and…
I have had great help from Jhon and Erica 5 stars!
20 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Maya,
Thank you so much for the 5-star review! We are so pleased to hear that both Jhon and Erica were able to provide you with such great help.
They are a fantastic part of our team, and I’ll be sure to pass your kind words along to both of them—they’ll be happy to know they made your experience a positive one! We are grateful to have you in the Nordic Sculpt family.
If you ever have more questions or need any further assistance as you continue your journey, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service
Great customer service
Jhon keep up the good work, fast reply when I query about my order
16 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Leti,
Thank you so much for the 5-star review! We are so pleased to hear that Jhon provided such a fast and helpful response to your order query.
Our team knows how important it is to stay informed about your delivery, and Jhon takes great pride in making sure those updates happen quickly. I’ll be sure to pass your encouragement along to him—he’ll be motivated to keep up the great work!
If you ever have more questions or need any further assistance as you receive your order, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Fabulous customer service
Buying stuff online is very much in trend but having such a wonderful customer care service is not that common. I love your swift reply and response with personal touch which makes it special .. Rex thanks so much for your swift and kind feedback.
18 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi there,
Thank you so much for the 5-star review! You are absolutely right—while online shopping is the norm, we believe that a personal, human touch should never go out of style.
I am so happy to hear that Rex provided such a swift and kind response. He truly cares about making every interaction special, and I’ll be sure to pass your lovely feedback along to him. We are grateful to have you as a customer!
If you ever have more questions or need any further assistance as you enjoy your Nordic Sculpt products, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Website suggests delivery to the uk in…
Website suggests delivery to the uk in 1-3 working days … once you get confirmation everything changes … I’ve been waiting 10 days and just getting a “processing your order”
17 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Tracey,
I am very sorry for the frustration caused by the discrepancy in our delivery timelines. We aim for 9-11 working days for UK delivery as stated on our Delivery Policy here (https://nordicsculpt.com/blogs/blog/delivery-and-shipping-policy), but unfortunately, global supply chain issues and a delay in our latest stock arrival have pushed our timelines further than we ever intended. Upon checking, your order is still within our delivery timeframe and due for delivery today, 19 March.
This is not the standard we strive for, and I apologize for the lack of updates during the 'processing' stage. I have personally stepped in to review your order and have reached out to you via email just now to provide a personal resolution and make this right for you.
Thank you for your patience as we navigate these logistics challenges.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Review
I placed an order but due to unforeseen circumstances the delivery couldn’t be completed. The team apologized and canceled the order, and they informed me that the refund will be processed. Thank you for the good communication and professional service, especially Erika.
17 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Maryam,
Thank you so much for the 4-star review and for your kind words regarding our communication!
I am very sorry that unforeseen circumstances prevented your delivery from being completed this time, but I am glad to hear that Erika and the rest of our team were able to assist you professionally. We truly strive to make every interaction—even cancellations—as smooth and transparent as possible.
Your refund is being handled with priority, and we hope to have the opportunity to serve you again under better circumstances in the future!
If you have any further questions or need assistance, please don't hesitate to reach out to us anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
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