Ordered over a month ago. Advised pads out of stock and will be a 2 week delay. Then delay was due to expansion of our warehouse operations. 5 weeks later still not in stock. Keep offering a 10% refun... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I amde an enquiry to Nordic Sculpt as my parcel was showing as delivered. Howevwr, this wasnt the case at all. It had passed through customs. Rex dealt with my enquiry in a timely manner informing... Voir plus
The prompt online service from Erica has been amazing. I cannot stress enough that in the past other companies have been difficult to respond to my queries so it’s really refreshing that Nordic S... Voir plus
Thank you so much Rex for helping me in all my question. Just waiting to Order Product soon. And really looking forward for my Birthday Gift to arrive soon. Sincere greetings Patricia from Germa... Voir plus
À propos de l'entreprise
À propos de Nordic Sculpt
Écrit par l'entreprise
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Coordonnées de contact
4,3
Excellent
643 avis
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A répondu à 87 % de ses avis négatifs
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Les gens ont aussi consulté
Nordic sculpt
Had an issue with the machine and contacted nordic sculpt within 24h I had a very quick response and within 48h my issue was resolved...I cannot say enough how helpful all of customer service was especially Erika she delt with the issue straight away and all was resolved 👏👏definitely 10/10....thank you
3 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Esther,
Thank you for the 10/10 rating! I’m so impressed to hear that your issue was fully resolved within 48 hours. Erika is fantastic at jumping into action, and I’ll be sure to pass your high praise along to her and the rest of the team. 👏👏
We want your experience with your machine to be seamless, so please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Nordic revue
Kristina got back to me very quickly and offered help whenever I need.
2 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Joanne,
Thank you for the 5-star review! I’m so glad to hear that Kristina got back to you quickly and made sure you felt supported.
We aim to be there for our customers every step of the way, so it’s great to know she hit the mark! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need help or have more questions as you use your device.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great Customer service From Rex..
Great Customer service From Rex... Thank you for you're help and support. :)
1 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi RBS,
Thank you for the 5-star rating! I’m so happy to hear that Rex provided the help and support you needed. We love seeing that smiley face!
I’ll be sure to pass your thanks along to him—it really motivates the team. Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever have more questions or just want to share your progress.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Brilliant customer service
Brilliant customer service, my Nordic sculpt device broke and they quickly responded and sent a replacement. They recently contacted me to hear about my experience and results after approximately 6 weeks of using Nordic sculpt. I haven’t yet started seeing noticeable improvements and Rex from customer service promptly answered my questions and also sent me recommendations. I will follow their advice and post a review in a couple of weeks regarding my results.
1 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Fi,
Thank you for this detailed 5-star review! I’m so glad to hear that Rex has been such a great support, from quickly handling your replacement to providing expert recommendations for your 6-week progress check-in.
Results can vary, and sometimes a few personalized tips are all it takes to get things moving. I’ll be sure to pass your feedback to Rex—he’ll be excited to hear how you get on! Please remember that you can contact our support anytime at support@nordicsculpt.com if you have more questions as you follow those recommendations.
We look forward to your next update!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Replacement
I bought my hand set November last year and it has just broken. I immediately emailed and Rex sorted my problem out immediately with a replacement. Rex was very efficient and professional aswel as extremely helpful so thank you Rex!
1 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Danielle,
Thank you for the 5-star review! I’m so glad to hear that Rex was able to step in and provide such an efficient and professional solution for you. We stand by the quality of our handsets, and I'm happy we could get a replacement sorted out immediately.
I’ll be sure to share your thanks with Rex! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions about your new device.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Thank you Kristine for all you support…
Thank you Kristine for all you support and quick reply. Your customer service is way and beyond.
30 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Karen,
Thank you so much for the 5-star review! I am glad to hear that Kristina provided such exceptional support and quick replies.
"Above and beyond" is exactly what we strive for, and I’ll be sure to share your appreciation with her! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions about your device.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Top notch customer service
I received my order and only part of it had shipped. I was unaware that it was being sent in two parts. I emailed the support team with my concern that I was missing a product and had a response right away. She explained the situation, apologized and assured me that it was on its way. My correspondence with Kristina was first class customer service. Great company
31 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Lisa,
Thank you for sharing your experience! I’m so glad Kristina was able to provide first-class service and clear up the confusion regarding your split shipment. We sometimes ship items separately to get them to you as fast as possible, and I’m happy to hear you felt well-supported throughout the process.
I’ll be sure to pass your kind words along to Kristina! Please remember that you can contact our support anytime at support@nordicsculpt.com if you need an update on the second part of your order or have any other questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I had an issue with a delivery
I had an issue with a delivery. When I contacted Nordic Sculpt I received a reply back under 24 hours. The customer service I received from all the team at Nordic Sculpt was very friendly and efficient, especially from Kristina who was truly amazing and went above and beyond to help me. I can honestly say I highly recommend Nordic Sculpt to anyone thinking of buying any of their products
30 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi there,
Thank you so much for this incredible recommendation! I’m thrilled to hear that our team—and especially Kristina—was able to turn a delivery issue into such a positive experience for you.
We know how important a quick and friendly response is, so it’s great to know we met the mark. I’ll make sure Kristina gets the recognition she deserves for going above and beyond! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions about your products.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service
Great customer service , Kristina is brilliant and great product
1 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Duygu,
Thank you so much for the 5-star review! We are so happy to hear about your experience with Erika. She is a valued member of our team, and I will be sure to pass along your thanks for her amazing service and prompt support.
It's our goal to make sure you feel supported every step of the way with your Nordic Sculpt device. Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I want to thank Erika for her amazing…
I want to thank Erika for her amazing service and prompt response and support to me on my Nordic scuplt device. Very thankful to her for all she did.
30 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Sassy,
Thank you for the 5-star review! I am so happy to hear that Erika provided such amazing service and was there to support you with your Nordic Sculpt device.
Prompt responses are something we take a lot of pride in, and I’ll be sure to pass your heartfelt thanks along to her—it will definitely make her day!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions as you continue your journey.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service
I had a query about how to use the device I bought. Rex replied immediately and I was really happy with how detailed, Informative and knowledgeable he was.
27 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Sara,
Thank you for the fantastic 5-star review! I’m so glad to hear that Rex was able to provide the detailed and knowledgeable support you needed to get started with your device.
We want you to feel completely confident using your Nordic Sculpt, so it’s great to know Rex’s insights hit the mark! Please remember that you can contact our support anytime at support@nordicsculpt.com if you need further help or have more questions as you continue your journey.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
3 weeks and counting...
I ordered this product 3 weeks ago and, after 8 or 9 days I emailed requesting an update on order. I was then told that the smart pads were out of stock (which should have been stated on their website). Then I was told my order would be shipped and then told it was being handed over to the local courier. I received a tracking number 8 days ago (and for 8 days it has stated 'parcel is being prepared by the shipper). After 3 weeks, I am frustrated as I have received regular emails with 'updates' and 'promises' and yet still I wait.
20 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi there,
I am sincerely sorry for the frustration and the delay you’ve experienced. I completely understand how disappointing it is to see a tracking number stay at the 'preparing' stage for over a week, especially after being patient with an out-of-stock item. This is not the standard of service we aim for.
I have already shared your feedback with our logistics team to investigate why your parcel was held up after being handed over to the courier.
I would like to personally handle this for you to make things right. Please email us at support@nordicsculpt.com and put 'ATTN: ARNOLD' in the subject line. I will personally look into your order status and find a solution to improve your experience with us immediately.
I look forward to hearing from you so I can get this sorted.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Customer service were brilliant with my…
Customer service were brilliant with my query. Erica went out of her way to help.
27 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Nicola,
Thank you so much for the 5-star rating! We are glad to hear that Erika went out of her way to assist you.
We pride ourselves on our support, and I’ll be sure to pass your kind words along to her—it will truly make her day! Please remember that we are always here for you; feel free to contact our support anytime at support@nordicsculpt.com if you need help or have further questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Excellent Customer Service
Although I had a problem with my device the customer service was excellent. I dealt with Kristina and her customer service was great. These things happen and a replacement is on its way without any hassle.
25 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Caroline,
Thank you so much for the 5-star review! We are so pleased to hear that Kristina was able to provide such excellent, hassle-free service for you.
While we always strive for perfection with our devices, as you noted, 'these things happen'—and our goal is to make the solution as smooth as possible when they do. I will be sure to share your kind words with Kristina; she’ll be thrilled to know she turned a tricky situation into a great experience for you!
Your replacement is on its way, and we hope you absolutely love it. If you need anything else once it arrives, please don't hesitate to reach out to us at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I recently had an issue with my device…
I recently had an issue with my device & was assisted by Rex, who provided outstanding service. He was incredibly prompt in responding & resolved the problem quickly & professionally. It is rare to experience such efficient seamless support, & I was genuinely impressed. Rex is a real asset, & his commitment to delivering excellent customer service truly stands out. Thank you Rex .
25 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Maree,
Thank you so much for the 5-star review! We are absolutely delighted to hear about the outstanding service you received from Rex.
Rex truly prides himself on providing prompt, professional, and seamless support, and hearing that you were genuinely impressed is the best feedback we could hope for. We completely agree—Rex is a real asset to our team, and I will be sure to share your wonderful words with him today!
It’s our goal to ensure that any issue is resolved quickly so you can get back to enjoying your Nordic Sculpt device. If you ever need anything else in the future, please don't hesitate to reach out to our support team at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Fast response Jhon answered my query…
Fast response Jhon answered my query quickly and concisley! Thanks
25 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi CR,
Thank you for the 5-star review! We are so pleased to hear that Jhon was able to get back to you so quickly and provide the clear, concise answers you needed.
Jhon takes great pride in being efficient, and I’ll be sure to pass your 'thanks' along to him—it will definitely make his day!
If you ever have more questions as you continue your Nordic Sculpt journey, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
it reaches 99 dB!
Very strange that around 90% of the reviews here focus on customer service rather than the actual product performance, that should already be a warning sign.
Unfortunately, my experience confirms why.
I received a defective massager that is extremely loud and makes a knocking noise at higher speeds. I measured the noise level - it reaches 99 dB(!), which is completely unacceptable for this type of device. It is literally unusable without earplugs.
The packaging was also very poor - the product arrived wrapped only in plastic, and the box itself had a hole in it. Honestly, it looked more like a Temu delivery than a “premium” brand.
For the past week I’ve been going back and forth via email. I keep receiving polite messages about how much they care about customer satisfaction, but nothing actually gets resolved.
I am not willing to pay around €30 to return a defective product. This should clearly be treated as a faulty item, not a standard return.
At this point, I am very disappointed - both with the product quality and how this situation is being handled.
24 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Magdalena,
Thank you for your honest and detailed feedback. We sincerely apologize that your first unit did not meet our quality standards; a noise level of 99 dB is certainly not typical for the Nordic Sculpt, and we agree that a mechanical knock is completely unacceptable.
I have reached out to you personally via email to ensure this is resolved to your satisfaction.
As we discussed, we never expect our customers to pay for the return of a faulty item. I am pleased to confirm that we processed a brand-new replacement for you this past Friday. We have also shared your specific comments regarding the packaging with our logistics team to ensure our 'premium' experience is reflected from the moment the box arrives.
We are committed to making this right and look forward to you receiving the new unit. If there is anything else we can do in the meantime, please feel free to reply to my email directly.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service!!
I needed help deciding what treatment was best for me. Kristina helped me out and it made the choice really easy after she guided me. She was really helpful and was the reason I bought what I wanted today. Usually I don’t get that kind of assistance in person let alone on message but I’m really happy with her customer service she was great! 11/10
24 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Antonia,
Thank you so much for the 5-star review! We are delighted to hear that Kristina was able to guide you toward the perfect treatment for your needs.
Providing that level of personalized, '11/10' assistance—especially through messaging—is exactly what we strive for. It’s wonderful to know that Kristina’s expertise made your decision easy and gave you the confidence to start your journey today! I’ll be sure to share your high praise with her; she’ll be so happy to know she made such a difference.
We are excited for you to get started! If you ever have more questions as you begin your treatments, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
The results speak for themselves 3 week check in
I’ve been using my Nordisculpt Bodysculpt 1.0 for just under 3 weeks now and I’m honestly so impressed with the results already. And when I say I have tried so many different products and devices and am not kidding. You can actually see the difference in my photos (not sure how to add them here) - my skin looks tighter, smoother, and so much more toned. I didn’t expect to notice changes this quickly, but it’s genuinely working. Safe to say I’m saying goodbye to saggy, overstretched skin 👋✨
24 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Ainslie,
Thank you so much for the 5-star review! We are so pleased to hear about your 3-week check-in and the fantastic results you’re already seeing.
Hearing that Nordic Sculpt is finally the solution that worked for you—especially after trying so many other devices—is the best feedback we could hope for! We are delighted that you’re feeling more confident with tighter, smoother, and more toned skin. Those results are a testament to your consistency!
Regarding your photos, we would love to see them! If you’d like to share your progress with us, feel free to email them to support@nordicsculpt.com or tag us on social media. I’ll be sure to share your success story with the whole team!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
ERIKA was very helpful I sent an email…
ERIKA was very helpful I sent an email about My order and she responded very quickly and Erika was very pleasant in her response
20 mars 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Mandy,
Thank you so much for the 5-star review! We are so pleased to hear that Erika was able to help you out so quickly.
Providing a pleasant and helpful experience is exactly what we aim for, and it’s wonderful to know that Erika’s friendly response made a positive impression on you. I’ll be sure to pass your kind words along to her—she’ll be happy to know she could assist you so effectively!
We are grateful to have you in the Nordic Sculpt family. If you ever have more questions or need any further assistance as you receive your order, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
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