Terrible customer service and poor quality device. Cheap chinese goods not quality Nordic products as advise. Long delivery times and poor quality heavy massager. Not ergonomic at all, heavy to hold a... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Although I won’t be purchasing this item I am grateful for the info Rex send me, he was quick to respond and gave very detailed explanations. I’m sure this item will be great for at home users, I own... Voir plus
Although I haven’t used the unit much I was going to cancel my subscription to the oil. Kristina gave me great advice and helped me to pause my subscription for the foreseeable and she also gave me a... Voir plus
I did have issues with receiving and the tracking of my order but Erika on the customer service team was quick and very responsive with my concerns. i received my order and happy with just a few uses... Voir plus
À propos de l'entreprise
À propos de Nordic Sculpt
Écrit par l'entreprise
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Coordonnées de contact
4,3
Excellent
607 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer support (Erika) was helpful
Customer support (Erika) was helpful, and very supportive! Clear communication and good customer service. Thank you so very much.
12 mai 2026
Avis spontané
Réponse de Nordic Sculpt
Hi KC,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that Erika provided you with helpful and supportive assistance along with clear communication and great customer service. Your feedback truly means a lot to our team!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great service
I reached out to customer support to follow up on my order. Kristina was very prompt with her response and alleviated my concerns very quickly. Great customer service!
14 mai 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Asia,
Thank you so much for your 5-star review and for sharing your experience with us! 💙 We’re very happy to hear that Kristina was able to respond promptly and quickly ease your concerns regarding your order. Providing reassuring and efficient support is always our goal, and your kind words truly mean a lot to our team 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Réponse de Nordic Sculpt
Hi Ruth,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that Jhon was able to provide you with a positive experience and helpful support 😊🙏🏻
Your appreciation truly means a lot to our team, and we’ll be sure to share your lovely message with him.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Kristina has been extremely helpful…
Kristina has been extremely helpful with my tracking and put my mind at ease!!.. Thank you so much Kristina.. Cant wait to try it out.
12 mai 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Leanne,
Thank you so much for your 5-star review and for sharing your experience with us! 💙 We’re very happy to hear that Kristina was able to assist you with your tracking concerns and help put your mind at ease.
We’re also excited for you to receive your Nordic Sculpt device and hope you have an amazing experience using it!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Customer service was excellent with…
Customer service was excellent with Erika, but I gave 4 star because I haven't received my order yet , when I get it I will come back fro an update
11 mai 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Jennifer,
Thank you so much for sharing your experience with us! 💙 We’re very happy to hear that Erika provided you with excellent customer service and helpful support throughout the process 😊
We also truly appreciate your patience while waiting for your order to arrive, and we hope it reaches you very soon. We’ll be looking forward to hearing your updated feedback once you’ve had the chance to receive and try your Nordic Sculpt device.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
JHON was extremely helpful and…
JHON was extremely helpful and professional. Thank you for all the help!
11 mai 2026
Avis spontané
Réponse de Nordic Sculpt
Hi CS,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that Jhon was able to provide you with helpful and professional support. Your feedback truly means a lot to our team, and we’ll be sure to share your appreciation with him 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great communication
Great communication and update from Jhon re delivery times
11 mai 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Carol,
Thank you so much for your 5-star review and for sharing your experience with us! 💙 We’re very happy to hear that Jhon provided you with great communication and helpful updates regarding your delivery times. Your feedback truly means a lot to our team, and we’ll be sure to share your kind words with him 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great quality products and best…
Great quality products and best service. Their customer service is great and cancelling my subscription was a very easy process. Erika was extremely efficient in dealing with my query.
11 mai 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Alina,
Thank you so much for your 5-star review and for sharing your experience with us! 💙 We’re very happy to hear that you’re pleased with the quality of our products and the service provided by our team. It’s also wonderful to know that Erika was able to assist you efficiently and make the subscription cancellation process smooth and easy 😊
Your feedback truly means a lot to us, and we’ll be sure to share your kind words with Erika as well.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Excellent customer service special…
Excellent customer service special mention to Erika who was fantastic
11 mai 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Samantha,
Thank you so much for your 5-star review and for your kind words about our customer service! 💙 We’re very happy to hear that Erika provided you with such a fantastic experience. Your feedback truly means a lot to our team, and we’ll be sure to share your special mention with her 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Erika was amazing
Erika was amazing , professional and quick to replace my faulty item at no cost
11 mai 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Michele,
Thank you so much for your 5-star review and for sharing your experience with us! 💙 We’re very happy to hear that Erika provided you with professional and quick support in arranging a replacement for your faulty item at no extra cost. Your kind words truly mean a lot to our team, and we’ll be sure to share your feedback with her 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I have been using it for three days and…
I have been using it for three days and already seen some difference! My husband noticed first and was owed! Hope to see more difference soon. Can't wait to hit the beach confidently enough. Thank you
11 mai 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Irene,
Thank you so much for sharing your experience with us! 💙 We’re so happy to hear that you’ve already started noticing changes after just a few days of use, and it’s wonderful that your husband noticed the difference too 😊
Your excitement and confidence truly mean a lot to us, and we hope you continue seeing even more progress as you continue your Nordic Sculpt journey. Wishing you lots of confidence and amazing beach days ahead ☀️
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Erika was very helpful with tracking my…
Erika was very helpful with tracking my order and even once I confirm that I did receive a tracking number she double checked to make sure that it was on its way and in fact when an extra step to check another order that was placed and let me know that it was at customs, waiting to be cleared
10 mai 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Lisa,
Thank you so much for your kind review! 💙 We’re very happy to hear that Erika was able to assist you thoroughly with tracking your order and keeping you updated every step of the way. It means a lot to know that she took the extra time to double-check both of your orders and provide clear information regarding the customs status as well 😊
Providing attentive and reassuring support is always our goal, and your feedback truly means a lot to our team.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Customer Service has been excellent
Customer Service has been excellent. I had a very noisy Nordic Sculpt vibrating madly at higher speeds so emailed about it. I added a short video to show the issue and immediately was advised a replacement would be sent out. I have now received the replacement & restarted use.
I haven’t seen any changes yet but only been a few weeks.
9 mai 2026
Avis spontané
Réponse de Nordic Sculpt
Hi SS,
Thank you so much for taking the time to share your experience with us! 💙 While we’re sorry to hear there was an issue with your original Nordic Sculpt device, we’re very happy to know that our customer support team was able to assist you quickly and arrange a replacement right away after reviewing your video.
We’re also glad to hear that you’ve received your replacement and have restarted your routine 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Thousands Thanks!
I wish to thousands thanks the wonderful customer support team of Nordicsculpt..
Jhon my last intervenant deserve applause but also the others who previously handled my request.
They provided high undersdanding and speedy resolution to the issue of my defectuous massager Nordicsculpt by replacing it. I can enjoy again my healthy routine. I received my new product.Thankyou all! Sandra
24 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Sandra,
Thank you so much for your heartfelt review and kind words! 💙 It truly means a lot to our entire team to hear about your positive experience. We’re very happy to know that Jhon and the rest of our support team were able to assist you with understanding, care, and a speedy resolution for your replacement request.
We’re also so glad that you’ve received your new Nordic Sculpt device and can continue enjoying your healthy routine again 😊 Your appreciation and support genuinely mean the world to us.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I just got my order and can't wait to…
I just got my order and can't wait to start using the product. It did took a very long time arrive due to unforeseen circumstances but I'm glad the personal was helpful in reassuring me each time especially Erika.
6 mai 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Rani,
Thank you so much for your kind review! 💙 We’re very happy to hear that your order has finally arrived and that you’re excited to start using your Nordic Sculpt device 😊
We truly appreciate your patience and understanding regarding the unexpected shipping delay, and it means a lot to know that Erika was able to provide reassurance and helpful support throughout the process.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
So far so good kristina been great and…
So far so good kristina been great and sorted things out very quickly
6 mai 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Michelle,
Thank you so much for your kind review! 💙 We’re very happy to hear that Kristina was able to sort things out quickly and provide you with great support. Your feedback truly means a lot to our team, and we’ll be sure to share your kind words with her 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
SCAM*SCAM*SCAM*SCAM
SCAM*SCAM*SCAM*SCAM
If there was an option for zero stars, that would be my choice. Absolutely THE worst company to deal with. The product does not work. I contacted the company three times before the return period was up (100 days). They didn’t answer. I then contacted one more time, and they wrote back only to tell me I was beyond the return time period. After a bunch of back and forth , they offered a refund. Then, another CS rep comes in and tells me they can’t and explains the return policy again. I explained my side again and how coincidental their only response was after the return period. Scam!?!?!!! More back and forth. I am then offered a full store credit and as much as I didn’t want it, I eventually accepted because they refuse to give me my money back. After accepting, they send another email taking that offer back and only offering half of what I paid in store credit. In the end, this is the biggest scam company!
Part 2 - UPDATE:
When they saw my Truspilot review, ironically they contacted me immediately and said if I took it down, they now had the capability of sending me more product in the equivalent of how much I spent on their crap product ($150). Still “can’t” give me my money back! They didn’t like that I called them a scam company - they don’t like the word “scam”. I pointed out that they could just send me my money back, but they again claimed they “can’t”. So, I agreed on the free products to see if it was another scam. Spoiler alert - it was!!! He sent an email showing the shipment. A week later, I checked and it was still stuck saying “processing”. A week later, same thing. Clicked on tracking through “Shop” and it was a broken link. They aren’t sending product and it was another stall tactic. I’ve written three emails since with no response.
DO NOT ORDER FROM THIS HORRIBLE SCAM COMPANY! Do NOT deal with them! This overpriced product doesn’t work but if you want to try, there are more reputable companies out there that have better customer service. Honest companies!!! After researching, this company is known for scamming and known for sending faulty products, or taking money but not sending the product and then not answering emails. Unbelievable! How do these companies stay in business?
30 novembre 2025
Avis spontané
Delivery
I had an issue with my delivery and Rex responded promptly and accurate information
1 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Evangelia,
Thank you so much for your kind review! 💙 We’re very happy to hear that Rex was able to assist you promptly and provide accurate information regarding your delivery issue. Providing clear and reliable support is always our goal, and your feedback truly means a lot to us 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Rex was great
Rex was great, assured me of delivery time scale and prompt with emailing me back. Thank you Rex you put my mind at ease. Great customer service.
4 mai 2026
Avis spontané
Réponse de Nordic Sculpt
Hi N G,
Thank you so much for your kind review! 💙 We’re very happy to hear that Rex was able to reassure you regarding the delivery timeframe and provide prompt communication throughout the process. It means a lot to know that he helped put your mind at ease and provided you with a positive customer service experience 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service from Erika
Great customer service from Erika. Very polite and helpful.
2 mai 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Holly,
Thank you so much for your kind review! 💙 We’re very happy to hear that Erika provided you with polite and helpful customer service. Your feedback truly means a lot to our team, and we’ll be sure to share your kind words with her 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
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