Terrible customer service and poor quality device. Cheap chinese goods not quality Nordic products as advise. Long delivery times and poor quality heavy massager. Not ergonomic at all, heavy to hold a... Voir plus
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Lisez les avis des autres
Although I won’t be purchasing this item I am grateful for the info Rex send me, he was quick to respond and gave very detailed explanations. I’m sure this item will be great for at home users, I own... Voir plus
Although I haven’t used the unit much I was going to cancel my subscription to the oil. Kristina gave me great advice and helped me to pause my subscription for the foreseeable and she also gave me a... Voir plus
I did have issues with receiving and the tracking of my order but Erika on the customer service team was quick and very responsive with my concerns. i received my order and happy with just a few uses... Voir plus
À propos de l'entreprise
À propos de Nordic Sculpt
Écrit par l'entreprise
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Coordonnées de contact
4,3
Excellent
607 avis
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A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I had a question for customer service…
I had a question for customer service and they responded immediately. Erika was extremely helpful and sorted my issue straight away!
1 mai 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Karen,
Thank you so much for your kind review! 💙 We’re very happy to hear that Erika was able to respond quickly and help resolve your issue right away. Providing fast and helpful support is always our goal, and your feedback truly means a lot to us 😊
We’ll be sure to share your kind words with Erika as well.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Jhon was amazing and assisted me in a…
Jhon was amazing and assisted me in a replacement. Very good service
2 mai 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Courtney,
Thank you so much for your kind review! 💙 We’re very happy to hear that Jhon was able to assist you with your replacement and provide you with great service. Your feedback truly means a lot to our team, and we’ll be sure to share your kind words with him 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I had an issue with my Nordicsculpt and…
I had an issue with my Nordicsculpt and Erika helped me in a very efficient way, thanks! Can’t wait to receive my replacement and continue to use it, I could really notice results in only 2 weeks!
30 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi LR,
Thank you so much for sharing your experience with us! 💙 We’re very happy to hear that Erika was able to assist you efficiently and help with the issue you experienced. It’s also wonderful to know that you were already noticing results after just 2 weeks of use 😊
We truly appreciate your patience while waiting for your replacement, and we’re excited for you to continue your Nordic Sculpt journey.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Rex has been very professional and…
Rex has been very professional and helped me with my order quickly and efficiently
30 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Lidiia,
Thank you so much for your kind review! 💙 We’re very happy to hear that Rex was able to assist you with your order in a quick and professional manner. Providing efficient and helpful support is always our goal, and your feedback truly means a lot to our team 😊
We’ll be sure to share your kind words with Rex as well.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Had an issue with my new nordicsculpt…
Had an issue with my new nordicsculpt but contacted them via chat. Explained issue sent video of issue as requested. Issue was dealt with by Kristina very quickly and ordered a replacement straight away. Now waiting for order but happy with service and quick resolution.
30 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Debra,
Thank you so much for taking the time to share your experience with us! 💙 We’re very happy to hear that Kristina was able to assist you quickly and help arrange a replacement for your Nordic Sculpt device right away. While we’re sorry to hear there was an issue with your device initially, we truly appreciate your patience and understanding throughout the process.
It means a lot to know that you were happy with the service and resolution provided, and we hope your replacement arrives very soon 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Not received
Can’t even write a review on the product as I haven’t received it. I purchased the item on the 28th March, and was informed it would arrive to the ware house by the 23rd April, and they would dispatch as urgent. We’re now a week past from this “suggested” date, and still have not received my item or an email to confirm item has been dispatched. If you’re buying this prior to a holiday, I suggest you order months in advance!!
28 mars 2026
Avis spontané
Im very happy with it
Im very happy with it, I’ve used it 2-3 times a week with the oil for about 3 months, I’ve lost 30 kg and my thighs are much firmer since I started using it
29 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Åsa,
Thank you so much for sharing your experience with us! 💙 We’re so happy to hear that you’ve been enjoying your Nordic Sculpt journey and seeing such amazing progress after consistently using the device and oil over the past few months. Losing 30 kg is an incredible achievement, and it’s wonderful to know you’ve also noticed firmer thighs along the way 😊
Your dedication and results are truly inspiring, and we really appreciate you taking the time to share your feedback with us.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I dont recommend Nordic doesnt smooth…
I dont recommend Nordic doesnt smooth out skin as advertised and all the good reviews from customers. Ive tried it for 90days at 15mins on each part Im concerned and cooling the machine for another 15mins. When I decided to return the product before 100days I was told it keep trying till AFTER 100days. They expect some photos of before & after I started the machine. This I cant provide as I was under the impression "100 days money back guarantee"!!! They didnt stand by their promise!
1 novembre 2025
Avis spontané
I’ve used the product for 2.5months but…
I’ve used the product for 2.5months but I didn’t feel that much difference. So I requested return the device and get a refund. However, Erika gave me some more information and her advice sort of cheered me up(I almost gave up)
Thanks Erika. I will keep it up!!
29 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Jae Eun,
Thank you so much for taking the time to share your journey with us! We completely understand how frustrating it can be when you don't see immediate changes, but we are so incredibly happy that Erika was able to provide the right guidance and encouragement to keep you moving forward.
Your determination is truly inspiring, and we are all cheering you on from here—consistency is key, and we cannot wait to hear how things progress as you keep it up!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I was undecided about the product and…
I was undecided about the product and if it work for me
JHON from customer service explained how the machine works targeting areas and explained the process fully
Have only used the machine a few times
I am continuing to use daily
13 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Samantha,
Thank you so much for sharing your experience with us! We are so happy to hear that, Jhon, our customer service team was able to provide the clarity and detailed explanations you needed to feel confident in your choice.
It is wonderful that you have built the machine into your daily routine, and we cannot wait to hear about your progress as you continue to use it.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service
I recently contacted customer service with a query with my order, I received a very swift response from Jhon who very kindly give a full detailed response.
Would not hesitate to reach out again if necessary.
17 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Jackie,
Thank you so much for taking the time to share your experience with us! 💙 We’re very happy to hear that Jhon was able to assist you quickly and provide a detailed response to your order inquiry. Providing clear and helpful support is always our goal, and your kind feedback truly means a lot to us.
We also really appreciate your trust and are glad to know you’d feel comfortable reaching out to us again if needed 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Service was very good- both JHON and…
Service was very good- both JHON and KRISTINA was very helpful. 👍🏻
22 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Line,
Thank you so much for your kind review! 💙 We’re very happy to hear that both Jhon and Kristina were able to provide you with helpful support and a positive experience. Your feedback truly means a lot to our team, and we’ll be sure to share your kind words with them 👍🏻
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Every day is a new stage for me
Every day is a new stage for me, every day I see changes in my body, it was the best investment I've made in these last few months, thank you 🙏
17 février 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Rute,
Thank you so much for sharing your experience with us! 💙 It’s wonderful to hear that you’re seeing positive changes every day and that Nordic Sculpt has been one of the best investments you’ve made in recent months. Your progress and kind words truly mean a lot to us, and we’re so happy to be part of your journey 🙏
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Erika är strålande på sitt jobb
Erika är strålande på sitt jobb, fick hjälpen snabb och hon gjorde allt så enkelt att jag känner mig nöjd och glad som kund.
23 avril 2026
Avis spontané
Customer Service Support Grade Excellent
I have not received my product yet. But I do want to speak of the customer service experience I had. Response is almost immediate. I had the pleasure of being assisted by Rex he was honest, helpful, and extremely reassuring. His kindness and just overall customer service support lead me to not cancel my order. I hope the company realizes he's a great asset.
23 avril 2026
Avis spontané
I have no idea where my order is
I have no idea where my order is. No response from customer service either. SMH
13 avril 2026
Avis spontané
Amazing customer service
I had some issues with the shipping and Jhon and Erika were kind enough to check and assist me through the whole ordeal. We assumed the package missing but I was able to locate it and they were kind enough to have me keep the package as a gift and even offered a discount for future purchases, even though they didn’t have to. Although I didn’t have the chance to use the product yet I am sure it will be fine.
23 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Sara,
Thank you so much for the 5-star review! I am so glad to hear that your "missing" package story had such a happy ending and that you were able to locate it.
Shipping hiccups can be stressful, but Jhon and Erika are always dedicated to making sure our customers feel supported through the whole process. I’m happy they could offer you that extra bit of kindness to welcome you to the Nordic Sculpt family! I will definitely pass your appreciation along to both of them.
We can’t wait for you to finally start using the product—I’m sure you’re going to love it. Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions when you start your first session!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Bought both the Nordic Sculpt 1.0 and…
Bought both the Nordic Sculpt 1.0 and the Nordic cup 1.0 in January and started using these regularly as indicated by Kristin who was extremely helpful - so far I can definitely see a difference - I've lost a few pounds and I can tell I have less fat on my legs and I can feel my muscles more. I would recommend both products but the key is consistency you need to keep using them regularly to see results.
22 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi Lorraine,
Thank you so much for this fantastic 5-star review! It is so exciting to hear that you are already seeing real results, from losing a few pounds to noticing more muscle definition in your legs.
You hit the nail on the head—consistency is absolutely the key to seeing those changes, and I’m so glad Kristin was there to help guide you on how to use both the Nordic Sculpt and the Nordic Cup regularly for the best outcome. I’ll be sure to pass your success story and your kind words along to her!
Keep up the great work with your routine. Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever have more questions or want to share further updates on your progress!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I enjoy using NordicSculpt
I enjoy using NordicSculpt. My first machine stopped working .. NordicSculpt sent me a new machine within a couple of weeks . Great service . Seen a small improvement. Will continue using it .
3 novembre 2025
Avis spontané
Réponse de Nordic Sculpt
Hi Tina,
Thank you for the 5-star review! I’m so happy to hear that you’re already seeing an improvement and enjoying your sessions with the Nordic Sculpt.
I’m glad our team was able to get that replacement machine out to you quickly so you could get back to your routine without too much of a delay. Consistency is definitely the secret to seeing those results grow! I’ll be sure to share your positive feedback with the support team.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions or want to share more about your progress as you continue your journey!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Good service.
Good service.. good device. I recommend this to everybody with a loose skin
22 avril 2026
Avis spontané
Réponse de Nordic Sculpt
Hi there,
Thank you for the 5-star review! It’s fantastic to hear that you’re happy with both our service and the device.
We know how much of a difference the right routine can make for skin concerns, and we truly appreciate you recommending us to others looking to target loose skin! I'll be sure to share your positive feedback with the whole team.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions or want to share more about your progress as you continue using your device.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
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