Norfolk Designer Gardens Avis 

575
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From start to finish everything was 100%. Very quick delivery, excellent packaging. Very well made good quality product. Excellent value for money we couldn’t find anything close in local garden cent... Voir plus

Noté 4 sur 5 étoiles

Slightly longer delivery time than expected and not the best at communicating, but not bad either and absolutely worth the wait. The table I bought is gorgeous. Beautifully crafted and excellent quali... Voir plus

Noté 5 sur 5 étoiles

Great experience from start to finish! Cannot rate Darren highly enough! Excellent customer service doesn’t even begin to cover it! Thank you so much! Highly recommend Darren, he was brilliant at fixi... Voir plus

Noté 5 sur 5 étoiles

We very recently ordered the Kensington Heavy duty extending Table and 8 chairs. I'm always a bit wary of ordering expensive items from a company new to me, so had a read of the reviews here and... Voir plus

À propos de l'entreprise

  1. Magasin de mobilier de jardin

Écrit par l'entreprise

Norfolk Designer Gardens Ltd are a proud family run business with high product quality and first class customer service at our core. The business has always had creating beautiful furniture at its heart. Whether it be outdoor or garden furniture we have something for every occasion both modern and more classical to suit every taste. We strive to deliver premium quality outdoor furniture perfect for any outdoor space to really bring your garden to life. No matter the size of your property we are confident we have the right products to rejuvenate your space and to create a garden you can be proud of. As a family-run company, we are committed to give a genuine and personal service. From the second you land on this website, all the way through to installation and beyond – if you have any questions please don't hesitate to get in touch!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

575 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,6

Tous les avis

(575)

235 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Really disappointed with the company

Really disappointed with the company. We purchased teak table and chairs in August and they are already in a mess. One has a clean break through the wood, others are splintering with numerous cracks down the chairs. I have reached out for help by e mail, but no reply at all.

22 avril 2026
Avis spontané
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Réponse de Norfolk Designer Gardens

Hi, we recommend sealing the wood to help prevent splits as teak is a natural product, and teak needs treating at least a year if colour retention is required by the customer. Call us Sam if needed on 01953660845

Noté 1 sur 5 étoiles

Worst of the worst

No contact for weeks, then they finally called to arrange a delivery, and didn’t deliver. Instead, they decided to deliver on one day we couldn’t do. The chairs have arrived covered in mould and the table has arrived damaged; the box is covered in footprints. Emailed to complain, but no response after several days, not even an acknowledgement. Nowhere near good enough on any account. Time to call my bank!!

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Easy to order online

Easy to order online. Delivery of furniture today on a pallet that was all wrapped and secured well. Very pleased with it. Very good quality. Delivery wasn't long. Thank you.

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Good quality furniture

The quality of this furniture is very good , it is heavy consistent with solid tight grained timber. We received our delivery on Saturday a week after ordering it was well packaged . We purchased a set with four carver chairs and a round table. Very pleased , nice people to do business with.

18 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Ordered Garden Table and 8 Chairs

Ordered Garden Table and 8 Chairs, delivery was 7-10 days but to my surprise I had a telephone call to say they could deliver it in just 2 days time. They telephoned the morning of delivery to let me know what time they would be here and they were spot on time. We have stored the items whilst garden is being redesigned but from what we could see it all looked really nice and we are really happy with it.

25 mars 2026
Noté 5 sur 5 étoiles

I am thrilled

I have taken delivery this weekend of my Heritage teak wood outdoor dining set with cushions and parasol and a bench. I have to say I am thrilled.
The quality far surpassed what I expected and I deliberately chose an extending table but was unsure of how difficult it would be ro operate. I should not have worried because it is easy.
I opted for the installation and this was done by a friendly, helpful and chatty director of the firm who took away all the packaging. I think he was called Paul.
The large parasol gives more shade than any other I have seen and covers the whole table.
As an extra having seen the quality of the table and chairs I bought a bench which i am enjoying using.
I have every confidence in recommending this company and I am so glad I chose them to buy my patio furniture from.

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

High quality teak garden table.

We bought a heavy teak garden table and at a competitive price. Darren who delivered it was a carpenter and delivered great advice about putting it together and treating it with UV sealer and teak oil. I followed his advice to the letter and it looks great.

12 mars 2026
Avis spontané
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Great quality and service

Ordered one day and delivered the next. Delivery driver was very helpful and had the table assembled v quickly. Quality is superb. I’m very happy with purchase and the service was outstanding.

26 mars 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Everything on time

Everything on time. One slightly damaged chair replaced immediately ( fault of manufacturer not NDG. Looks great , well built, chairs are substantial , very comfortable. Delighted.

26 mars 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Large garden tables was just what we…

Large garden tables was just what we wanted. The quality was excellent and quickly installed (we would have taken days!). Would recommend to everyone.

2 avril 2026
Avis spontané
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

We received delivery of our garden…

We received delivery of our garden furniture yesterday 31/03/26. The product was well packed and received in good order, the product itself if of very good quality and well made. We are delighted with it. Our experience was very good and would definitely recommend this Company.

31 mars 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 1 sur 5 étoiles

Sent wrong cushions

Sent wrong cushions, promised to send correct ones, but 6 months later still haven't recieved and not replying to support messages.

1 août 2025
Avis spontané
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Réponse de Norfolk Designer Gardens

Hi Glen, if you would like to give me a call on 01953 660845, I’d be more than happy to personally arrange this for you.

Noté 5 sur 5 étoiles

Great

Great communication, really accommodating and very prompt delivery. Beautiful outdoor furniture.

3 mars 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Great product super communication

Great product super communication

2 mars 2026
Logo de Norfolk Designer Gardens

Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Great product and stresses transaction

Great product and stresses transaction! The delivery driver was really helpful

25 février 2026
Logo de Norfolk Designer Gardens

Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Great furniture arrived on time

Great furniture arrived in time and customer service was exemplary
Love the team keep the good work up

2 mars 2026
Logo de Norfolk Designer Gardens

Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

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