From start to finish everything was 100%. Very quick delivery, excellent packaging. Very well made good quality product. Excellent value for money we couldn’t find anything close in local garden cent... Voir plus
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Lisez les avis des autres
Slightly longer delivery time than expected and not the best at communicating, but not bad either and absolutely worth the wait. The table I bought is gorgeous. Beautifully crafted and excellent quali... Voir plus
Great experience from start to finish! Cannot rate Darren highly enough! Excellent customer service doesn’t even begin to cover it! Thank you so much! Highly recommend Darren, he was brilliant at fixi... Voir plus
We very recently ordered the Kensington Heavy duty extending Table and 8 chairs. I'm always a bit wary of ordering expensive items from a company new to me, so had a read of the reviews here and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Norfolk Designer Gardens Ltd are a proud family run business with high product quality and first class customer service at our core. The business has always had creating beautiful furniture at its heart. Whether it be outdoor or garden furniture we have something for every occasion both modern and more classical to suit every taste. We strive to deliver premium quality outdoor furniture perfect for any outdoor space to really bring your garden to life. No matter the size of your property we are confident we have the right products to rejuvenate your space and to create a garden you can be proud of. As a family-run company, we are committed to give a genuine and personal service. From the second you land on this website, all the way through to installation and beyond – if you have any questions please don't hesitate to get in touch!
Coordonnées de contact
Sunnyside Farm, Golf Links Road, Morley St. Peter, NR18 9SU, Wymondham, Royaume-Uni
- 01953 660845
- info@ndgonline.co.uk
- norfolkdesignergardens.com
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Product 9 Delivery 1
We bought a couple of teak chairs from our holiday let. The chairs are very good and the price was reasonable (winter sale)
Delivery was a bit of a nightmare. I don't think its necessarily the sales team but the choice of carrier.
The first chairs were dispatched but seemed to disappear. Two weeks later and a couple of phone calls a second pair were dispatched. Another week or so later we received a call from a delivery driver saying he would be delivering to day. Later called again saying he was at the wrong house. Hopped in to the car and met the driver to check it was our delivery, and it was. Checked the documentation and the dispatch note from Norfolk was correctly addressed. But the courier label on top of the note was the right postcode but a completely different house name??. Not the drivers fault, he was a big help sorting things out.
So in short, the product is good, we're happy with them. Order well ahead ours took a month to eventually arrive. And make sure you have a mobile number attached in case of problems.

Réponse de Norfolk Designer Gardens
Great communication and excellent…
Great communication and excellent deliver service.
Great product as well.

Réponse de Norfolk Designer Gardens
Quality bench
Quality bench , beautifully made in teak .
Delivered to the Highlands … it was free delivery , which was remarkable.
It came very well packed on a pallet .
Very pleased with the customer service and communication..

Réponse de Norfolk Designer Gardens

Réponse de Norfolk Designer Gardens

Réponse de Norfolk Designer Gardens
Excellent
Very good service - delivered and installed our garden table and chairs promptly. We are delighted with it and thoroughly recommend this company

Réponse de Norfolk Designer Gardens
A really personal service and the teak…
A really personal service and the teak outdoor furniture is extremely good quality.

Réponse de Norfolk Designer Gardens
Highly recommended…
Excellent service and brilliant communication all the way. Highly recommend this company they are reliable and their items are well priced.

Réponse de Norfolk Designer Gardens
great customer service from all…
great customer service from all involved - especially the delivery chap! Thankyou

Réponse de Norfolk Designer Gardens

Réponse de Norfolk Designer Gardens
We ordered a Lutyens bench and when it…
We ordered a Lutyens bench and when it was delivered the packaging was in a shambolic state and a slat on the seat was completely broken. This was because of heavy handling by the delivery company. I phoned Tory at Norfolk Designer Gardens and he not only arranged for a replacement bench to be delivered by the company’s personal delivery driver, Darren, but that Darren would check it on arrival and assemble it for us. They both went above and beyond to sort out the original problem and we were very pleased with the service and with our beautiful bench.

Réponse de Norfolk Designer Gardens
Steamer Chairs
Ordered a couple of steamer loungers, came up on the web site as reduced so the experience started with the feeling of getting a bargain. Delivery was quick and overall quality of finish looks good. Cannot test product fully until the sun shines again but my expectation is that these will not disappoint.

Réponse de Norfolk Designer Gardens
Fantastic experience with the team
Fantastic experience with the team. I placed the order for my bench on the phone. Unfortunately the bench wasn’t in stock, I was informed it could take 4-5 weeks before delivery. During that time I was updated by emails on the progress. I was informed of delivery date, the courier phoned me 2 hours before delivery informing me they were on route. Bench was delivered on time, top quality timber, easy to to build. I’m very, very happy and would definitely recommend using the company.

Réponse de Norfolk Designer Gardens
Great 4 chair set
There was a problem with the set being damaged at the couriers and they were fast to put it right and delivered the next set themselves.

Réponse de Norfolk Designer Gardens
Lovely bench
Lovely bench, really good quality and great service. Darren the driver who also expertly assembled the bench on site was super helpful

Réponse de Norfolk Designer Gardens

Réponse de Norfolk Designer Gardens
Excellent service from first enquiry
Excellent service from first enquiry, to ordering and delivery arrangements. It all went smoothly and we are delighted with the product too!

Réponse de Norfolk Designer Gardens
Highly recommended
This company dealt with issues arising from poor courier service quickly and efficiently. Replacement table and chairs were sent out using their own van. Darren made sure everything was in excellent condition before he left and is an asset to the company. A beautiful table and chairs. If only they can arrange some sunshine too!

Réponse de Norfolk Designer Gardens
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