Norfolk Designer Gardens Avis 

575
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From start to finish everything was 100%. Very quick delivery, excellent packaging. Very well made good quality product. Excellent value for money we couldn’t find anything close in local garden cent... Voir plus

Noté 4 sur 5 étoiles

Slightly longer delivery time than expected and not the best at communicating, but not bad either and absolutely worth the wait. The table I bought is gorgeous. Beautifully crafted and excellent quali... Voir plus

Noté 5 sur 5 étoiles

Great experience from start to finish! Cannot rate Darren highly enough! Excellent customer service doesn’t even begin to cover it! Thank you so much! Highly recommend Darren, he was brilliant at fixi... Voir plus

Noté 5 sur 5 étoiles

We very recently ordered the Kensington Heavy duty extending Table and 8 chairs. I'm always a bit wary of ordering expensive items from a company new to me, so had a read of the reviews here and... Voir plus

À propos de l'entreprise

  1. Magasin de mobilier de jardin

Écrit par l'entreprise

Norfolk Designer Gardens Ltd are a proud family run business with high product quality and first class customer service at our core. The business has always had creating beautiful furniture at its heart. Whether it be outdoor or garden furniture we have something for every occasion both modern and more classical to suit every taste. We strive to deliver premium quality outdoor furniture perfect for any outdoor space to really bring your garden to life. No matter the size of your property we are confident we have the right products to rejuvenate your space and to create a garden you can be proud of. As a family-run company, we are committed to give a genuine and personal service. From the second you land on this website, all the way through to installation and beyond – if you have any questions please don't hesitate to get in touch!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

575 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,6

Tous les avis

(575)

235 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Product 9 Delivery 1

We bought a couple of teak chairs from our holiday let. The chairs are very good and the price was reasonable (winter sale)
Delivery was a bit of a nightmare. I don't think its necessarily the sales team but the choice of carrier.
The first chairs were dispatched but seemed to disappear. Two weeks later and a couple of phone calls a second pair were dispatched. Another week or so later we received a call from a delivery driver saying he would be delivering to day. Later called again saying he was at the wrong house. Hopped in to the car and met the driver to check it was our delivery, and it was. Checked the documentation and the dispatch note from Norfolk was correctly addressed. But the courier label on top of the note was the right postcode but a completely different house name??. Not the drivers fault, he was a big help sorting things out.
So in short, the product is good, we're happy with them. Order well ahead ours took a month to eventually arrive. And make sure you have a mobile number attached in case of problems.

15 janvier 2026
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Réponse de Norfolk Designer Gardens

Thank you for your detailed review, we really appreciate you taking the time to share your experience.

We’re really pleased to hear you’re happy with the chairs and that they met your expectations, especially securing them in the winter sale.

We’re very sorry for the issues you experienced with delivery, that certainly isn’t the level of service we aim to provide. From what you’ve described, it appears there was an error with the courier labelling, and we completely understand how frustrating that must have been. We’re glad to hear the driver was helpful in resolving things on the day.

Your feedback regarding delivery has been noted and will be passed on, as we’re always looking to improve the overall experience from order to arrival.

If there’s anything further we can assist with, please don’t hesitate to get in touch.

Thank you again for your support,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Great communication and excellent…

Great communication and excellent deliver service.
Great product as well.

4 février 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Quality bench

Quality bench , beautifully made in teak .
Delivered to the Highlands … it was free delivery , which was remarkable.
It came very well packed on a pallet .
Very pleased with the customer service and communication..

2 février 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Did what they said on the tin.

Did what they said on the tin.

2 février 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

High quality furniture with good…

High quality furniture with good delivery service

19 janvier 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Excellent

Very good service - delivered and installed our garden table and chairs promptly. We are delighted with it and thoroughly recommend this company

30 janvier 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

A really personal service and the teak…

A really personal service and the teak outdoor furniture is extremely good quality.

19 janvier 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Highly recommended…

Excellent service and brilliant communication all the way. Highly recommend this company they are reliable and their items are well priced.

30 janvier 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

great customer service from all…

great customer service from all involved - especially the delivery chap! Thankyou

30 janvier 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Brilliant customer service

Brilliant customer service

28 janvier 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

We ordered a Lutyens bench and when it…

We ordered a Lutyens bench and when it was delivered the packaging was in a shambolic state and a slat on the seat was completely broken. This was because of heavy handling by the delivery company. I phoned Tory at Norfolk Designer Gardens and he not only arranged for a replacement bench to be delivered by the company’s personal delivery driver, Darren, but that Darren would check it on arrival and assemble it for us. They both went above and beyond to sort out the original problem and we were very pleased with the service and with our beautiful bench.

29 janvier 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Steamer Chairs

Ordered a couple of steamer loungers, came up on the web site as reduced so the experience started with the feeling of getting a bargain. Delivery was quick and overall quality of finish looks good. Cannot test product fully until the sun shines again but my expectation is that these will not disappoint.

27 janvier 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Fantastic experience with the team

Fantastic experience with the team. I placed the order for my bench on the phone. Unfortunately the bench wasn’t in stock, I was informed it could take 4-5 weeks before delivery. During that time I was updated by emails on the progress. I was informed of delivery date, the courier phoned me 2 hours before delivery informing me they were on route. Bench was delivered on time, top quality timber, easy to to build. I’m very, very happy and would definitely recommend using the company.

12 janvier 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Great 4 chair set

There was a problem with the set being damaged at the couriers and they were fast to put it right and delivered the next set themselves.

14 janvier 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Lovely bench

Lovely bench, really good quality and great service. Darren the driver who also expertly assembled the bench on site was super helpful

26 janvier 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Great products

Great products, excellent communication and quick delivery

26 janvier 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Great company

Great company, great prices!

26 janvier 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Excellent service from first enquiry

Excellent service from first enquiry, to ordering and delivery arrangements. It all went smoothly and we are delighted with the product too!

29 décembre 2025
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Highly recommended

This company dealt with issues arising from poor courier service quickly and efficiently. Replacement table and chairs were sent out using their own van. Darren made sure everything was in excellent condition before he left and is an asset to the company. A beautiful table and chairs. If only they can arrange some sunshine too!

19 janvier 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

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