Really easy to navigate, smooth and quickly loading pages. Every time I order the delivery Is quicker than I expect- this time I ordered Thursday night, confirmed packed and shipped Friday and arrived... Voir plus
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Lisez les avis des autres
Unfortunately NM were let down by their courier, in that the majority of my recent order was never delivered to me. The only information I could get from the courier was 'there is a problem'. After ab... Voir plus
I had a couple of dodgy cans of Faith, so I thought I would bring it to Northern Monks attention. The level of customer service was exceptional! They requested the batch number so they could investiga... Voir plus
I was recommended to try a couple of Northern Monks beers after he had tried them & they are now one of my regular beer purchases. Every delivery has been spot on. Well packed in double wall boxe... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Northern Monk is an independent brewery based in Holbeck, Leeds – the spiritual heart of the industrial revolution. Since 2013, we’ve been brewing fresh, modern craft beer inspired by creativity, community and collaboration. From our award-winning flagship Faith Hazy Pale Ale to limited edition IPAs, stouts, lagers and alcohol-free options, we focus on brewing beer with bold flavour, quality ingredients and a strong sense of purpose. Every release is designed to bring people together, whether you’re discovering craft beer for the first time or searching for your next favourite brew. We brew and ship directly from our Leeds brewery, offering fresh beer delivery across the UK, including exclusive online releases, mixed beer cases, brewery merchandise and subscriber perks through our Patrons Society beer club. As a certified B Corp, we believe business should be a force for good. That means supporting charities, championing independent creativity and investing in the communities around us while continuing to brew exceptional beer. Alongside our core range, we regularly collaborate with artists, musicians, chefs and independent brands to create unique small-batch beers inspired by culture, food and creativity. Whether you’re shopping for juicy hazy pales, rich imperial stouts, crisp lagers or mixed craft beer bundles, Northern Monk offers something for every beer lover. We’re proud to be part of the thriving Leeds craft beer scene and continue to push modern British brewing forward with every release.
Coordonnées de contact
Unit 7 Sydenham Road, LS11 9RU, Leeds, Royaume-Uni
- 0113 2436430
- info@northernmonk.com
- northernmonkshop.com
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Mean penny pinchers.
Having been a big fan and purchaser of Northern Monk beer since they began, this review gives me little pleasure. I attended a brewery tour recently which included 3 thirds of ale in the price. The first two were to drink on the hourlong brewery tour. Bar staff were pulling the drinks when I informed them I didn’t drink the pale or citrus ales they were preparing. I asked if they could be substituted for the two dark beers they had from a range of around 15 or 16. As other people left with 2 separate thirds of ale I was presented with only half a pint of dark stout. I asked why I was given less than everyone else and the bar staff told me only one dark beer was available and it was stronger than the other unavailable one so I was given less. They told me there was a “cost implication” and refused to top the glass up to the two third level. Penny pinching and mean are words that spring to mind, but I followed the rest of my party with my small measure. I hope you are proud Northern Monk. My party was joined by other family members after the tour and spent over £200 in your pub. On reflection, I am sure you realise this was a very poor way to treat one of your very first customers from when you began trading.
Customer Service Rectify Courier Issue
Unfortunately NM were let down by their courier, in that the majority of my recent order was never delivered to me. The only information I could get from the courier was 'there is a problem'. After about a week I contacted NM, who contacted their courier, but NM were unable to glean any further information. After a few more days (and in the circumstances (I had wanted for a birthday that had since passed) I suggested that NM provide me with a full refund of my order, which to their credit they did.
Wonderful beers promptly delivered
The beer I order is consistently good…
The beer I order is consistently good and the customer service is excellent
Northern Monk brilliant as usual
Northern Monk brilliant as usual, next day delivery, and I had a great weekend supping these lovely beers, 5 Stars, thank you!
Everything arrived promptly and intact…
Everything arrived promptly and intact , securely packed.
👍👍👍👍👍👍👍👍👍👍
Excellent product & reliable
Excellent company, ordered a number of time and product always arrives without delay. I’ve never had to deal wity customer services, unit I’ll certainly continue to order from this company.
Beer is fine but customer service needs…
Beer is fine but customer service needs to improve
All hail The Monks 🙏🏻 !
Such great customer service - great beer and lovely people ! Mike D
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