Northside Rentals Avis 

Easy to book, great vehicle, great price and second to none customer service. Highly recommend!

Collection of van is fuss free. There is an email of the van condition before collection day. However, it would help if there is explanation on the operation of the navigation touchpad system. I was just given the key to the van without joint inspection or signing of any handover papers.
I have submitted a Damage Report on the dent during my reverse parking of van. There is no response to my follow up email requesting for copy of the Damage Report and the Damage Assessment. I saw another review claiming that the Security Bond has yet to be processed after 26 days. I hope the company would improve on the follow up to improve the ratings to their service.

Awful exploitative company fronted by bland beaurocratic senior counter staff. Took me more than a month to get my bond back after a lot of unresponsive messaging and me posting bad reviews.

Dont use them for rideshare unless you're really desperate. They don't offer any single vehicle damage waiver to rideshare drivers, therefore, the cost of repair for any not-at-fault damage that doesnt involve another vehicle is priced up by them and 100% charged to you. Brutal.

Northside if you can't offer a fair deal that doesn't discriminate against rideshare drivers you should get out of that market.

Great service. Very affordable. Lovely car. Everyone in the office was really nice and easy to deal with. Would use again and recommend to others.

excellent service. nothing was a problem

best price for 4x4 very good cars ,very low mileage ,no problems at all , i use them since 15 years !!!

Quick and easy pickup and return process
I rented a Hyundai Staria for 4 months
After doing the research and getting many quotes, Northside was the cheapest by far.
The vehicle was fairly new and was a dream to drive.
Would definitely recommend then for all your vehicle rental needs

Booking, Pick up & drop off was excellent. Second time using NorthSide and will definitely use again. Customer service is excellent, Vehicle run well as expected.

Quick process, vehicle top quality

Easy to deal with, the pickup and drop off was a relatively quick process and the car drove well.

First time using Northside Rentals and also visiting WA. The pickup and drop off was easy. Communication was good and car was very good to drive. Would definitely recommend.

Great company highly recommend north side rentals good rates nice new cars

First time using this company. The staff were very approachable, and we were experienced great customer service through the whole process of collecting the car. The return was an easy drop off.

Got a last minute moving van at a very reasonable price! Customer service was impeccable, vehicle was just what I needed - the whole process was smooth from start to finish!

Excellent service. Booked with a couple of hours notice but I got served. Cars are clean and modern.
Will recommend any day any time

Hired a car for just over 2 week from Karratha branch. Aurora was very polite and professional throughout the booking/experience. Had trouble with getting the car back due to the weather. I got in contact with Northside to see what my options could be. They came up with a solution that helped me and my partner get back safely. Very grateful for both karratha and Perth branch. This was my first time booking a car rental and I wouldn't book with anyone else now. You hear of horror story's through hire companies and it could of easily gone that way. But Northside was very understanding, quick and professional with a solution.
So Thankyou to both Karrath (Aurora) and the team at Perth. :)

We use this company every trip to Perth which has been a fair few times. Never had any issues with the after hours pickup. Only thing I would appreciate is a loyalty discount for repeat custom.

Have used Northside Rentals 4 times now and cannot fault their value for money or customer service. I’d like the after hours pickup process to be less “admin oriented” but understand the need for due diligence.
Their low cost, vehicle quality and reliability excellent customer service more than compensate for a slightly overbearing reliance on paperwork
Thank you once again

Northside rentals are a great service provider, they have clearly built their business on making it easy and accommodating for their customers. They made the effort and have the process available for after hours collect and drop off. Boxing Day as well! They could have told me to come back the next day to collect but helped me out to collect the car after our flight was severely delayed… meaning I didn’t need to drive an hour or more to the pick up location the next day… thank you Northside team, your tops!

excellent customer service. these guys will look after you