Rajitha and Sadham both worked to give weekly updates, answering extra questions in a timely fashion and giving updates as and when they occurred. When Rajitha was on holiday he had someone continue... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We used novalegal to sell a property. There were complications along the way as one of the owners died and we had to wait for Probate. The team were always respectful of our circumstances and worked w... Voir plus
L'entreprise a répondu
I used Nova for the sale of my mums house and can highly recommend them. Although we had a short chain we had complexities of acting under a power of attorney, some outstanding changes with the lan... Voir plus
L'entreprise a répondu
We used Nova as first time buyers and they were fantastic. Our purchase was handled by Sumaiya Shabdeen and Zahra Mamon who were excellent in helping us navigate a situation that was completely new to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Nova specialises in fast, transparent conveyancing, partnering closely with estate agents and brokers to deliver a seamless property-moving experience for clients. With a track record of award-winning service, Nova stands out for its exceptional speed, dedicated relationship management, and 24/7 tracking throughout the transaction.
Coordonnées de contact
Oriel House, 26, The Quadrant, TW9 1DL, Richmond, Royaume-Uni
- 020 3861 0504
- novalegal.co.uk
4,8
Excellent
464 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Outstanding service from start to finish
Buying a property is naturally a stressful process, especially as a first-time buyer, but the service I received from Damian and Shaahid was impeccable from start to finish. They really went above and beyond throughout the whole conveyancing process. They worked quickly and efficiently, kept me regularly updated, and explained everything clearly at every stage. The whole process was well laid out from the outset, and their communication was always professional. Any questions I had were answered promptly and thoroughly, both over the phone and by email.
Having such responsive and supportive conveyancers made a huge difference and really helped ease the stress and anxiety that comes with buying a home. I always felt reassured that everything was being handled properly and professionally.
I would highly recommend NOVA LEGAL to anyone, especially first-time buyers looking for reliable, proactive, and supportive conveyancing services.
12 mai 2026
Avis spontané
Réponse de Nova
Dear Yuliia,
Thank you very much for your kind and detailed review. We’re delighted to hear that you had such a positive experience as a first-time buyer.
It’s especially pleasing to know that Damian and Shaahid provided clear communication, regular updates, and responsive support throughout the process, helping to ease what can often be a stressful experience. Your feedback will be shared with them.
Thank you again for your recommendation, it was our pleasure to support you.
Kind regards,
Anjalee
Team NOVA
We had an excellent experience with…
We had an excellent experience with Nova Legal during the exchange and completion of our home purchase. Imaadh and Nathasha were fantastic throughout the entire transaction — professional, responsive, and incredibly supportive from start to finish.
They kept us updated at every stage, answered all of our questions promptly, and helped make what can often be a stressful process feel smooth and well managed. Their attention to detail and dedication to getting everything completed efficiently was greatly appreciated.
We would highly recommend Nova Legal, especially Imaadh and Nathasha, to anyone looking for reliable and professional conveyancing solicitors.
8 mai 2026
Avis spontané
Réponse de Nova
Dear Joshua,
Thank you very much for your wonderful review. We’re delighted to hear that you had such an excellent experience with Nova Legal during your home purchase.
It’s fantastic to know that Imaadh and Nathasha provided professional, responsive, and supportive guidance throughout the transaction. We’re especially pleased that their regular updates, attention to detail, and dedication helped make the process feel smooth and well‑managed.
Your kind recommendation means a great deal to us, and we’re truly grateful for your feedback. It was our pleasure to support you with your purchase.
Kind regards,
Anjalee
Team NOVA
Great communication
Even though the buyer caused delays Nova legal did their best to act upon requests and were good at their communication .
8 mai 2026
Avis spontané
Réponse de Nova
Dear Ayten,
Thank you for your feedback and for sharing your experience with us.
We appreciate your understanding regarding the delays and are pleased to hear that Nova Legal maintained strong communication and responsiveness throughout the process. Even in challenging situations, our teams remain committed to progressing matters efficiently and keeping clients informed every step of the way.
Your feedback is greatly valued, and we truly appreciate your trust in Nova.
Kind regards,
Kavindi
Team NOVA
Good job done
Michael and Thasneem completed the sale and were excellent with communications keeping me informed all through the process. There were some slight hiccups but these were dealt with efficiently and quickly.
24 avril 2026
Réponse de Nova
Dear Neil,
Thank you for your feedback and for sharing your experience with us.
We’re pleased to hear that Michael and Thasneem provided excellent communication throughout your transaction and kept you well informed at every stage. While we understand that occasional hiccups can occur, it’s reassuring to know they were addressed promptly and efficiently.
Your feedback is greatly appreciated, and we’re glad the team was able to support you effectively.
We wish you all the very best!
Kind regards,
Kavindi
Team NOVA
Great service and a smooth transaction
Great service and a smooth transaction, thank you Damian and Mahiru. Highly recommend.
1 mai 2026
Avis spontané
Réponse de Nova
Dear Andy,
Thank you for your kind feedback and for taking the time to share your experience.
We’re delighted to hear that Damian and Mahiru provided you with great service and helped ensure a smooth transaction. Your recommendation is truly appreciated and means a great deal to the team.
Thank you once again for choosing us.
Kind regards,
Kavindi
Team NOVA
I’ve been very happy with the service…
I’ve been very happy with the service provided byBrian and Aneegha throughout the process — I really appreciate your support and professionalism.
24 avril 2026
Avis spontané
Réponse de Nova
Dear Romaniuc,
Thank you very much for taking the time to share your feedback.
We’re delighted to hear that you were happy with the service provided by Brian and Aneegha and that their support and professionalism made a positive difference throughout the process. Your kind words will be shared with them, and we truly appreciate you choosing us. We wish you all the best and hope to assist you again in the future.
Best regards,
Shalini
Team NOVA
Absolutely fantastic service
Absolutely fantastic service, regular updates, all laid out very clearly, as FTB we were very worried about what people say about solicitors taking their time with things but Sumaiya Shabdeen and Zahra Mamon where very proactive and easily reachable! We exchanged just over 8 weeks which is just incredible! Both pleasant to speak to as well, which made us much more at ease. We would 100% recommend and will be sure to use Nova again when we move again in the future! Thank you both for everything!
6 mai 2026
Avis spontané
Réponse de Nova
Dear Carly,
Thank you so much for your fantastic feedback. We’re absolutely delighted to hear that you had such a positive experience and that the regular updates and clear guidance helped put you at ease as first‑time buyers.
It’s wonderful to know that Sumaiya Shabdeen and Zahra Mamon were proactive, easily reachable, and pleasant to deal with throughout the process—and exchanging in just over eight weeks is indeed an excellent outcome. Your kind words about how supported and reassured you felt mean a great deal to us.
Thank you for your recommendation and for choosing Nova. We’d be very happy to assist you again when you’re ready to move in the future.
Kind regards,
Shalini
Team NOVA
Fantastic Service
The team at Nova made the process much nicer. Sumaiya Shabdeen and Zahra Mamon were the best communicative and excellent in dealing with issues. Both of them have done an excellent job. Also, I want to appreciate the hard work and dedication. Their documents and requirements were easy to understand, especially their App process is very easy. I particularly liked the weekly updates on progress.
I would recommend them.
6 mai 2026
Avis spontané
Réponse de Nova
Dear Habib,
Thank you very much for your kind feedback. We’re delighted to hear that the team at Nova helped make the process a positive and reassuring experience for you.
It’s wonderful to know that Sumaiya Shabdeen and Zahra Mamon provided excellent communication, handled issues effectively, and demonstrated such dedication throughout your matter. We’re also pleased to hear that you found the documentation, requirements, and our app process easy to understand, and that the weekly progress updates were particularly helpful.
Your recommendation is greatly appreciated, and we thank you for trusting Nova to assist you.
Kind regards,
Shalini
Team NOVA
Excellent Service - House sale completed
Excellent service by Nova, my account manager Shayon, and my conveyancer Ruwinya were first class! Shayon closely monitored matters and kept me up to speed in a polite, considerate and professional manner from start to finish. 10/10!
13 avril 2026
Réponse de Nova
Dear Client,
Thank you very much for your fantastic feedback. We are delighted to hear that you received first-class service throughout your house sale. Shayon and Ruwinya will be very pleased to know their dedication, clear communication, and professionalism made such a positive impression. Thank you for choosing NOVA and for the strong recommendation.
Kind regards,
Insaf
Team NOVA
The people I dealt with were all…
The people I dealt with were all professional and efficient. However, I often had difficulty getting through on the phone.
24 avril 2026
Réponse de Nova
Dear Ray,
Thank you for taking the time to share your feedback. We are pleased to hear you found the team professional and efficient throughout your transaction. We do acknowledge your comments regarding phone accessibility and appreciate you raising this, as it helps us continue to improve our service delivery.
Kind regards,
Insaf
Team NOVA
Fantastic service
Nova were excellent throughout the whole process of our remortgage , a special mention must go to Sumaiya Shabdean who gave us regular updates on the process and patiently and professionally answered any questions or queries we had and always left us feeling we were in safe hands! What can sometimes be a stressful time remortgaging , the team at Nova , especially Sumaiya , did a brilliant job of guiding us through stress free! The conveyancing overlooked by Aaquib was also thoroughly professional and stress free , another fine employee of Nova who , along with Sumaiya , the company must be very pleased to have on their team! Can highly recommend Nova!
1 mai 2026
Avis spontané
Réponse de Nova
Dear Barry,
Thank you for such a detailed and complimentary review. We are delighted to hear that Sumaiya supported you so well throughout your remortgage, providing regular updates and reassurance at every stage. It is also great to hear that Aaquib’s oversight of the conveyancing process helped ensure everything ran smoothly and stress free. Your recommendation is greatly appreciated.
Kind regards,
Insaf
Team NOVA
This was an excellent experience from…
This was an excellent experience from start to finish. Kavindya Ratnadas (Conveyancer) and Hanaan Rizwaan (Account Manager) were both very professional, they communicated frequently with us and put our minds at ease during the entire process. Thanks for all your help. Highly recommend!
30 avril 2026
Avis spontané
Réponse de Nova
Dear Andreas,
Thank you very much for your kind feedback. We are pleased to hear that Kavindya and Hanaan provided professional, consistent communication and helped put you at ease throughout the process. Delivering clarity and reassurance is central to our NOVA service, and we truly appreciate your recommendation.
Kind regards,
Insaf
Team NOVA
A great Professional team
Sumaiya & Chemini did a tremendous job. Much appreciate for their efforts and professionalism throughout the whole process. Thank you
29 avril 2026
Avis spontané
Réponse de Nova
Dear Nure,
Thank you for taking the time to leave your review. We are delighted to hear that Sumaiya and Chemini supported you so thoroughly and professionally throughout your transaction. Your appreciation of their efforts is very much valued and will be shared with them both.
Kind regards,
Insaf
Team NOVA
Novalegal were outstanding
Novalegal were outstanding in every way they exceeded my expectations, nothing was too much trouble and all my questions were answered, of which there were many.
Both Michelle and Asjaadh were wonderful, especially Asjaadh with his weekly update reports
I would highly recommend Nova Legal
3 février 2026
Avis spontané
Réponse de Nova
Dear Mark,
Thank you for your wonderful feedback. We are thrilled to hear that your experience with Nova Legal exceeded expectations and that you felt fully supported throughout. Michelle and Asjaadh will be delighted to know their commitment, responsiveness, and regular updates made such a positive difference. Thank you for your strong recommendation of NOVA.
Kind regards,
Insaf
Team NOVA
Chenura and Aaqib where very…
Chenura and Aaqib where very informative at each stage of the buying process. Weekly updates and had a lot of patience as we are 1st time buyers so completely new to the system. Thank you very much for everything
30 avril 2026
Avis spontané
Réponse de Nova
Dear Gemma,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that Chenura and Aaqib were informative at every stage of your buying journey and that the weekly updates helped keep you well informed.
As first‑time buyers, we understand how unfamiliar the process can feel, so it’s wonderful to know that their patience, clear explanations, and consistent communication made things easier for you. Your kind words will be greatly appreciated by both Chenura and Aaqib.
Thank you again for choosing Nova, and we wish you every happiness in your new home.
Kind regards,
Aamirah
Team NOVA
A good experience
The team at Nova made the process much nicer. Asjaadh and Chemini were communicative and efficient in dealing with issues. Their documents and requirements were clear. I particularly liked the weekly updates on progress.
I would recommend them.
28 avril 2026
Avis spontané
Réponse de Nova
Dear Matt,
Thank you so much for taking the time to share your feedback.
We’re really pleased to hear that the team at Nova made the process more enjoyable for you and that you had a positive experience overall.
It’s great to know that Asjaadh and Chemini were communicative and efficient when dealing with any issues, and that you found the documentation and requirements clear throughout. We’re especially glad that the weekly progress updates were helpful, keeping clients informed is something we place great importance on.
Thank you again for your recommendation and for choosing Nova.
Kind regards,
Aamirah
Team NOVA
Effective process and kept well informed
Nova kept us well informed and made the process smooth and effective. There were two hiccups; verifying the power of attorney was delayed ; the process for witnessing signatures was not very well explained, it needs better instructions.
22 avril 2026
Réponse de Nova
Dear Phil,
Thank you so much for your five‑star review and for taking the time to share your feedback.
We’re delighted to hear that you found the process smooth and efficient overall.
We also appreciate your comment regarding the witness to signature process. Your feedback is valuable, and we recognise that clearer guidance at this stage can be helpful. We’ll be sure to share this with the team so we can continue improving how this step is explained to clients going forward.
Thank you again for choosing us and for highlighting both what worked well and where we can improve.
Kind regards,
Aamirah
Team NOVA
Excellent work with a difficult sale
I had a very difficult sale from losing my first buyer and then ending up with a much longer chain than expected but Asjaadh and Mariyam managed to get it over the line before my mortgage offer ran out! Asjaadh especially was communicating with me very regularly and I am thankful for all his help.
1 avril 2026
Avis spontané
Réponse de Nova
Dear Joanne,
Thank you so much for taking the time to share your experience.
We appreciate you highlighting the challenges involved in what was clearly a very difficult sale, and we’re pleased that despite the setbacks, the transaction was able to complete successfully.
It’s wonderful to hear that Asjaadh and Mariyam supported you so effectively throughout, particularly during the changes in buyers and the extended chain. We’re especially glad that Asjaadh’s regular communication helped keep you informed and reassured, and that the team were able to push matters through before your mortgage offer expired, that’s a fantastic outcome.
Your kind words mean a great deal to us, and we’ll be sure to pass your thanks on to both Asjaadh and Mariyam.
Thank you again for choosing Nova.
Kind regards,
Aamirah
Team NOVA
fantastic experience
fantastic experience. Very responsive and always kept us in the loop, kept us at ease during the whole process. Jayali and anuki were wonderful
27 avril 2026
Avis spontané
Réponse de Nova
Dear Matthew,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that you had such a fantastic experience and that you felt supported and reassured throughout the process.
It’s wonderful to know that Jayali and Anuki were responsive, kept you well informed, and helped put you at ease every step of the way.
Your kind words will mean a great deal to them, and we’ll be sure to pass your appreciation on.
Thank you again for choosing Nova and for your recommendation, we truly appreciate it.
Kind regards,
Aamirah
Team NOVA
Friendly and helpful service
Friendly and helpful service. Helped support me in my transaction. Thank you all
27 mars 2026
Avis spontané
Réponse de Nova
Dear Customer,
Thank you so much for taking the time to share your feedback.
We’re pleased to hear that you found the service friendly and helpful, and that the team were able to support you throughout your transaction.
Your kind words mean a great deal to us. Thank you again for choosing Nova.
Kind regards,
Aamirah
Team NOVA
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.