Got a genuine and fair offer from these guys at Nova Motor and accepted it, can’t lie it was kind a nervous as it was my first time selling a car like this to a brokerage but paddy at nova was really... Voir plus
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Car broke down within 60 days of purchase so I was calling them asking them to get it fixed, which they then started ignoring my calls. I then sent them a letter and they rang me on the Wednesday tell... Voir plus
I recently used Nova Motor Group in Sunderland to sell my Moondust Silver 2017 Ford Focus ST-2, and the entire process was absolutely fantastic. A massive thank you to Paddy, who handled my sale and... Voir plus
I was pretty sceptical when I was initially contacted by Paddy at Nova after my Autotrader ad was going nowhere. But I've been consistently impressed since, by their low-pressure patient dealing with... Voir plus
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 44 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Excellent customer experience
Excellent customer experience from purchase to support. The sales team were helpful from initial contact with them to help me understand options available based on my budget. They followed through.
Would buy over and over again from them.
Needed my car sold, fast!
I was going through a difficult time financially, and had to sell my car. From the moment Paddy reached out, he took care of me. Nova took the car, advertised it, spoke to buyers - and best of all Paddy secured me the deal I needed at the time I needed it.
Would 100% recommend Paddy and the Nova team to support the selling of your car. Cannot fault them at all in any way.
Don’t hesitate!
If like me you had concerns about using this method to get the best price for your car rest assured as an extremely satisfied customer there is no need. Just completed the sale of our Range Rover Sport. Nova addressed every question we had and kept us informed at every step. I would highly recommend and use again in the future.Special thanks to Paddy!
I was dubious - how wrong I was!
I was really sceptical about using a brokerage such as NMG at first - the guaranteed price was higher than we expected and there was no cost to us so it sounded too good to be true when Paddy gave us a call offering to market the car.
How wrong I was. Paddy and the team have been excellent, communicated well and been reassuring when required. Everything from initial contact, handover of the car with the collection team, to receipt of money has been a breeze. I absolutely would sell again through them.
The process was made very easy and…
The process was made very easy and Paddy was proactive in contacting me agree the deal and keep me informed of progress.
Great garage
Great garage, service was spot on, Phil made the whole process quick and easy, paid a very fair price and warranty option was ideal. No faults whatsoever
Horrendous service
Horrendous service. Took our car to sell on their forecourt. Car was stuck out in a back yard with incorrect price. Car went to them with no damage and ended up with a chip on the bonnet which rusted over the space of the 3 months they had it. Also chipped the passenger door. On showing photos to them that the car didn't have damage when they took it (which Paddy agreed) he then backed peddled and said they couldn't do anything! Avoid selling through them at all costs.

Réponse de Novamotorgroup
Great service from Paddy and his team…
Great service from Paddy and his team at Nova. This is the second car that they have sold for us in the last 6 months. Both times we have received the exact amount promised which has been substantially better than offered by other car buying sites. Very happy and would highly recommend.
Quick and easy process
Quick and easy process. Paddy kept me in the loop and made everything simple for me whilst selling at pre-agreed price.
Fantastic service and highly…
Fantastic service and highly recommended if you're looking to sell your car. I received a very competitive offer, and the team was friendly, knowledgeable, and supportive throughout. The process was quick and straightforward, with fast payment after the sale. Their advice and customer service were excellent, making the whole experience easy and stress-free.
Great experience
Was a great experience as all the processes were seamless and not a bit stressful
I’m glad I had this experience and will refer anyone so they can have the same
Excellent service and highly…
Excellent service and highly recommended if you want to sell your car, great price given and very helpful and friendly staff. Fast payment once sold and great advice 👍 👌
Your services are top notch.
Initially, I was contemplating about the quality of item I’m buying. But it came out so good
Customer service top notch
Customer service top notch . Definitely coming back here again
It was an amazing experience with them…
It was an amazing experience with them very professional
5 start service! .....smooth seemless…
5 star service.....smooth seemless transaction, great set of lads would definately reccommend this company.
Serve by Philip
Serve by Philip , went I. For a car on finance and he actually secured me a better deal saved me money . Polite , no haste and not pushy . Top man
Bought my first car with Nova Motor…
Bought my first car with Nova Motor Group, great experience! Everything was immaculate as described and Phil was very friendly and welcoming! Would return in the future! :)
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