TOTAL SCAM: Do not buy! Predatory returns to China. Avoid this website at all costs! The jewelry I received is incredibly low quality and looks nothing like the pictures online. To make matters wor... Voir plus
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Horrible!!! first of all, they are a totally cheap jewelry, super brass color, not even gold. Plus, doesn't fit women's wrist either. It is worth noting that it took several weeks to receive it as wel... Voir plus
Would not recommend this company. All goods coming from China, slow shipping takes weeks, still no sign of my goods. They have registered their business as based in Edinburgh but there is no shop or... Voir plus
Bought the Leni earrings, full tracking updates and they arrived within 3 weeks. Excellent quality and service, read all the negative reviews on here and thought I’d made a mistake but now I’m orderi... Voir plus
1,8
Bas
27 avis
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Low quality merchandise
I ordered and received some bangles and bracelets, but I only really wore two and after a few weeks one of them started to lose the little stones from the bangle. I got in touch with their customer service team who offered me a discount on a future purchases that I absolutely will not be making if the products I have received or anything to go by. They said they could not do anything for me because it had been longer than 30 days. I would suggest that you do not waste your money on this company which I have found supplies low quality items
2 février 2026
Avis spontané
This place is a scam !!!
This place is a scam !!!! Don’t order from here!!! They are full of shit !!
24 novembre 2025
Avis spontané
Don't do it
First the website said order would take 3 to 6 business days. That hasn't happened, next here before Christmas that hasn't happened. Oh, emailed them twice no response. In the process of disputing charges with my bank for fraudulent business charges. Will never purchase from them again. The only reason I did is because my little sister really wanted this stuff.
8 décembre 2025
Avis spontané
Good support and response to queries
3rd December.... UPDATE
I have now received the parcel and am very happy with my order. I must say that Novas jewellery have been very prompt and helpful with their response to my queries.
I was happy with their support and response. Thank you.
This company cannot be trusted at all. I had placed an order and after a few weeks of no response or delivery, I emailed them only to be told that it was being processed. Fake tracking information was given. I emailed them three times and yesterday they responded by saying that the order has been delivered through my letterbox. I have not received anything. I will certainly look into this and report to trading standards.
3 décembre 2025
Avis spontané
Scam…you won’t get anything
I ordered 3 weeks ago and they gave me a fake tracking number and claim on their website that my package is delivered with no proof of delivery. Scam.
31 octobre 2025
Avis spontané
This page is a scam
This page is a scam. I ordered a few items for my friends birthday, my partner has also ordered on the same day.
We have both not received the orders, placed nearly 3 weeks ago. August 5th.
Emailed customer service who have “passed the issue over” however I still haven’t had a reply from that team. Tracking information is sparse and hasn’t updated for 2 weeks.
I would avoid this company. They look like an official jewellery shop however I believe they’re scammers. Haven’t had my money back as of yet. I will be escalating with my bank.
21 août 2025
Avis spontané
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