DO NOT UNDER ANY CIRCUMSTANCES DEAL WITH THIS COMPANY! Nothing but trouble; the business can’t deliver the required size shoe; no quick exchange to get the correct one in fact no exchange at al... Voir plus
L'entreprise a répondu
Noworries Official
La note de cette entreprise n'est actuellement pas disponible en raison d'une violation de nos conditions d'utilisation.
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Lisez les avis des autres
Where is the zero star button?! Do NOT buy from this store. Delivery took over 4 weeks, and the product was like a filmsy toy, nothing like it was advertised in the online store. 3 months on an... Voir plus
L'entreprise a répondu
BEWARE BEWARE OF THIS COMPANY!!! Where do I start!!! Just don’t buy anything off them. They are saying they are in Sydney but are in China. I think they buy temu quality but charge a fortune. Won’t... Voir plus
L'entreprise a répondu
You have previously helped me and did so very professionally. That is why I have continued to be in contact with you. Your gift to me in my last experience with you. Plus that product gift is exactl... Voir plus
L'entreprise a répondu
Violation des conditions d'utilisation
do not buy from these people
do not buy from these people, the descriptions are misleading, the delivery is slow and they will not refund for incorrect descriptions.
I bought a "real leather" coat - it was plastic, and a multilayer rain coat with ventilation layers - it was a simple plastic raincoat.
They arrived so late, we had already left on the trip I bought them from, then when we returned found the goods were not as described. supplier refused return, because it was over 30 days.
Update: while pretending to engage with me to solve this issue, the company in question is still evading their legal responsibilities and are refusing to refund.
18 avril 2026
Avis spontané
Réponse de Noworries Official
Hello Graeme,
Thank you for your feedback. We are sorry to hear that the items you received did not match the product descriptions and that you experienced delays with your order. We understand how frustrating this situation must have been, especially as the items were needed for your trip. This is not the experience we aim to provide. We would like to review your case and assist you further. Please contact our support team with your order details so we can investigate this matter and look for a suitable resolution.
we ordered a pair of boots and a…
we ordered a pair of boots and a dress.The boots were delivered late.The dress still has not arrived.Tried to speak to somebody all you get are automated e mails.We required the orders to attend a wedding.Had to purchase elswhere.I recommend you do not place orders with this company.I emailed company back on 17thJune still no reply on 6thJuly.I have to say my money has been lost.Please do not buy anything from this site.They are impossible to communicate with.Ian
20 avril 2026
Avis spontané
Réponse de Noworries Official
Hi Ian,
Thank you for your feedback. We are sorry to hear that your order did not arrive on time and that one item is still missing. We understand how disappointing this must have been, especially as the items were needed for a special occasion. This is not the experience we aim to provide. We would like to review your case and assist you further. Please contact our support team with your order details so we can investigate this matter.
Faulty product, no solution....
Replied to my poor review where I shared my experience with them about a faulty product. I was assured an escalation and a possible solution but haven't heard from them since then.
I am sure I am not getting my money back, just an AI bot replies to the emails which are very generic replies asking me to track the status of my delivery or a link to their policies. Its a joke, we have been discussing the fault about the product and all I have got was discount to keep it or a link to track my delivery 😤
11 juin 2026
Avis spontané
Réponse de Noworries Official
Hi Rish,
Thank you for your feedback. We are sorry to hear about your experience and the frustration caused by the delay in resolving your issue with the product. This is not the level of service we aim to provide. We understand your concerns and would like to review your case properly. Please contact our support team with your order details so we can investigate this further and assist you with a suitable resolution.
Bought kids smart watch
Bought kids smart watch. Paid 79 , came after 10 days. So far its ok but when i put the sim card in , its not even recognising the sim. So useless..
15 mai 2026
Avis spontané
Réponse de Noworries Official
Hi Shiv,
Thank you for your feedback. We are sorry to hear that you are experiencing issues with the SIM function of the kids smart watch. We understand how frustrating this can be. This is not the experience we want for our customers. We would like to review your case and assist you further. Please contact our support team with your order details so we can look into this for you.
Poor after sale service, poor quality, poor return policy.
I have never previously made a complaint. I ordered a wall mounted wooden coat rack. I did receive my order however the item was different wood to my order and the quality was poor. Even though I contacted the company, asked for an address so I could return the item, I got an automated response initially, followed by a email to saying they were looking into my complaint and respond. I have still, after 2 month, a few more emails, not received apologies, an address, an appropriate response. My suggestion would be to steer clear of this website!
6 avril 2026
Avis spontané
Réponse de Noworries Official
Hello there,
Thank you for your feedback. We are sorry to hear that the item you received did not match your expectations and that you have experienced delays in receiving assistance regarding your return request. We understand how frustrating it is to wait so long without a satisfactory resolution. This is not the level of service we strive to provide. We would like the opportunity to review your case and assist you further. Please contact our support team with your order details so we can investigate this matter and work toward a solution.
I purchased a white suit the fabric was…
I purchased a white suit the fabric was something I would by from shein not happy I will not buy from them again the sizes are not what they are there Asian sizes not happy at all I wouldn't even give you a one star also I got the delivery after 3 weeks 😡
10 juin 2026
Avis spontané
Réponse de Noworries Official
Hi Vivi,
Thank you for your feedback. We are sorry to hear that the suit did not meet your expectations in terms of material, sizing, and delivery time. We understand how disappointing this experience must have been. This is not the standard we aim to provide. We would like to review your case further and see how we can assist you. Please contact our support team with your order details so we can look into this for you.
nothing received
My husband ordered 2 dressing gowns for us - one as a birthday present for me - ordered 6 weeks or more ago - and nothing has arrived! They have messaged they don't have the stock - or if they will ever have the stock again - but have not refunded him! Stay away from this company - not only did I not get a birthday present, but they took a few hundred dollars for nothing
11 juin 2026
Avis spontané
Réponse de Noworries Official
Hi Danae,
Thank you for your feedback. We are very sorry to hear about the delay and the disappointment caused by your order, especially as it was intended as a birthday gift. We understand how frustrating this situation must be. This is not the experience we want for our customers. We would like to review your case and assist you further. Please contact our support team with your order details so we can investigate this matter and work toward a resolution.
If I could give zero stars i would
If I could give zero stars i would. Unfortunately my partner didnt think of checking trustpilot first before ordering. Item did not work was not what we orderd and when we tried to contact them they flat out ignore is but continue to send us promotions. Complete scammers do not buy from them
11 juin 2026
Avis spontané
Réponse de Noworries Official
Hi Lesley,
Thank you for your feedback. We are sorry to hear that your experience did not meet expectations. This is not the experience we aim to provide. We would like to look into this further and assist you in resolving the issue. Please share your order details with our support team so we can review your case and find a suitable solution.
'Leather' jacket is poly/cotton blend
'Leather' jacket is as shown in images, however, it is not leather. label reads 95% poly 5% cotton. Please change the title and description to be truthful. Jacket has the look shown and is well made with a lining, but is not leather!!!
11 juin 2026
Avis spontané
Réponse de Noworries Official
Hi BJT,
Thank you for your feedback. We’re sorry for any confusion regarding the product material. We appreciate you pointing this out and will forward your comments to the relevant team for review of the product listing. We’re glad to hear you are satisfied with the look and quality of the jacket overall.
Still waiting
Well I’m stilling waiting nearly a month later for a winter coat, I’ve had no communication with them they just send me the same tracking number and it shows it hasn’t been sent yet.The main thing is their silence. I’ve probably been scammed.I wish there was a “ no stars “ section.I advise that people give this company a miss.
20 mai 2026
Avis spontané
Réponse de Noworries Official
Hi Maya,
Thank you for your feedback. We are sorry to hear about the delay and the lack of communication you have experienced. This is not the service we aim to provide. We would like to look into your order and ensure you receive a clear update as soon as possible. Please contact our support team with your order details so we can assist you further.
What a cheap crappy product not even a…
What a cheap crappy product not even a Australian company comes from out side Hong Kong purchased two jackets 2xl is a large size so useless to me looks nothing like the photos very very disappointing very thin low rate material would not deal with them again extremely disappointed $240 waisted oh and communication poor threw the useless crap in the bin ffs
11 juin 2026
Avis spontané
Réponse de Noworries Official
Hi Steven,
Thank you for your feedback. We are sorry to hear that the items did not meet your expectations regarding size, quality, and communication. This is not the experience we want for our customers. We would like to review your order and better understand what went wrong so we can assist you further. Please contact our support team with your order details so we can help you as quickly as possible.
They are selling smart watches that…
They are selling smart watches that only work on the old 2G network....although they advertise them as 4G.Scammers. DO NOT BUY.
13 avril 2026
Avis spontané
Réponse de Noworries Official
Hello Steve,
We are sorry to hear about your experience and understand your frustration regarding the smartwatch specifications and performance not matching your expectations. We regret any confusion caused by the product description. This is not the experience we aim to provide to our customers. Please contact our customer service again with your order details so we can review your case further and work toward a suitable resolution.
Very poor quality
Very poor quality, didn’t want to give a refund, have to send the product back to China, very expensive shipping, little to no contact and very unprofessional, I have not received any refund as yet
22 mai 2026
Avis spontané
Réponse de Noworries Official
Hello Donna,
We are sorry to hear about your experience and understand your frustration regarding the product quality, return shipping costs, communication issues, and the delay in receiving your refund. This is not the level of service we aim to provide to our customers. We regret the inconvenience this situation has caused. Please contact our customer service again with your order and return details so we can review the matter further and work toward a suitable resolution.
Cheap Chinese products scam.
Cheap Chinese products scam.
Shipping took forever.
Sizes ran small.
Company lies and uses Sydney in its name but it is based out of China.
For my return, I had to cover the cost of return shipping.
100% would not recommend unless you want cheap quality clothes and are okay with that.
I recommend giving your money to another company.
Update to review:
During the return process, the information they've provided in their return email is inadequate for returning the product, so now there's a chance I will be out the cost of the original purchase plus the return shipping costs.
The company has yet to respond to my inquiry for a corrected address and contact phone number. This purchase is turning into a complete nightmare.
20 mai 2026
Avis spontané
Réponse de Noworries Official
Hello Ramon,
We are sorry to hear about your experience and understand your frustration regarding the shipping time, sizing, product quality, and return process. We regret that the experience did not meet your expectations. This is not the level of service we aim to provide to our customers. We appreciate you sharing your feedback and encourage you to contact our customer service again with your order details so we can review your case further and work toward a suitable resolution.
Réponse de Noworries Official
Hello Kalen,
We are sorry to hear that you are dissatisfied with your experience. This is not the experience we aim to provide to our customers. If there is an issue with your order, please contact our customer service team again with your order details so we can review the situation and work toward a suitable resolution.
Shipping took a bit longer than I…
Shipping took a bit longer than I thought but nothing too bad. Everything arrived safely and looked exactly like the pictures. The bracelet feels solid and not flimsy like some others I’ve tried
18 mai 2026
Avis spontané
Réponse de Noworries Official
Hello Clover,
Thank you for your feedback. We’re glad to hear that everything arrived safely and matched the pictures as expected. It’s great to know the bracelet feels solid and well made, especially compared to others you’ve tried before. We appreciate your patience with the shipping time and are happy you’re enjoying your purchase.
This is supposed to be a coat…
This is supposed to be a coat designed to withstand the elements. It's virtually see-through. It is made out of jacket liner. It is a print and a blurry print at that.
Adding this review to the others who are calling noworries out for mis-representation of their products.
Another cheaply made product designed for land-fill.
31 mai 2026
Avis spontané
Réponse de Noworries Official
Hello Paul,
We are sorry to hear that the product did not meet your expectations and that you are disappointed with the material and overall quality. We understand your frustration regarding the difference between the product received and how it was presented online. This is not the experience we aim to provide to our customers. Please contact our customer service with your order details so we can review your concerns and work toward a suitable resolution.
Gods not received
Order not dispatched and no communication or reply to emails. Currently trying to cancel the order due to delay, no response to requests. Do not deal with this company.
15 mai 2026
Avis spontané
Réponse de Noworries Official
Hello Rachel,
We are sorry to hear that your order has not been dispatched and that you have not received a response to your emails or cancellation request. We understand your frustration regarding the lack of communication and the delay. This is not the experience we aim to provide to our customers. Please contact our customer service again with your order details so we can review your case and work toward a suitable resolution.
Do not recommend!
Got sent the wrong item- it was definitely not as advertised.
It came from china not Sydney, so is quite overpriced as a result, and took ages to come.
Absolutely no customer service to refund or change. I emailed four times. Got no response.. If you look at the comments where the company has responded, they are all bot responses.
REACHED OUT AS REQUESTED. STILL NO RESPONSE. was a threat that was not a genuine review. Trust me it is.
23 avril 2026
Avis spontané
Réponse de Noworries Official
Hello Valerie,
We are sorry to hear about your experience and understand your frustration with receiving an item that did not match the description, the extended delivery time, and the lack of response to your emails. This is not the experience we aim to provide to our customers. We appreciate your feedback and encourage you to contact our customer service again with your order details so we can review your case and work toward a suitable resolution.
No Worries? Beware!!
I sought assurance I could return the product before I purchased. Based on the company's response that returns were permitted, I ordered 2 pairs of pyjamas. The items received were of poor quality and not as described. I attempted to return the product in the original packaging only to be told they could NOT be returned. Communication ensued to no avail. BEWARE of this company!
20 avril 2026
Avis spontané
Réponse de Noworries Official
Hello Sherry,
We are sorry to hear about your experience and understand your frustration regarding the return process and the quality of the items received. This is not the experience we aim to provide to our customers. We appreciate you sharing your concerns and encourage you to contact our customer service again with your order details so we can review your case and work toward a suitable resolution.
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