Number Plates arrived within an acceptable few days after placing order. However there was no instructions on how to affix them to the car. I phoned twice left Voice Mail messages but never received a... Voir plus
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Ordering from online was a breeze everything was all laid out from picking plates to picking fonts and borders. Delivered as expected,and came well packaged with screws and plastic covers for front an... Voir plus
First class service, ordered my plate on Sunday it arrived Wednesday, absolutely perfect ... you are the number 1 in plates easy to use, which builds confidence on your website. .... Well done
The number plate appears to be good quality, but customer service is non-existent. I ordered a green plate for an electric car, not realising that the option of "large" green plates that my car needs... Voir plus
À propos de l'entreprise
- Magasin d'accessoires automobiles
- Agence d'immatriculation automobile
- Magasin d'impressions et de signalisation
À propos de Number1Plates
Écrit par l'entreprise
- Number1Plates.com is a leading online retailer specialising in high-quality, fully customisable number plates for vehicles in the UK.
- With a user-friendly plate builder, customers can easily create personalised plates that meet legal standards while adding a unique touch to their cars, motorcycles, or vans.
- Number1Plates.com offers a wide range of plate styles, including standard, 3D gel, and 4D plates, all crafted with premium materials for durability and a flawless finish.
- Dedicated to providing exceptional customer service, the site ensures a seamless ordering process and fast delivery across the UK.
Coordonnées de contact
Royaume-Uni
- sales@number1plates.com
- number1plates.com
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Very quick service
Very quick service, did exactly what I asked, number plates are perfect, would definitely recommend
Do not buy from this website I put my…
Do not buy from this website I put my order on hold as soon as I bought it as I didn’t actually have the plates yet the buyer decided to cancel so I had to cancel my plates, I had an email saying that they weren’t going to production until I provide a V5 document and all of a sudden when I said I need to cancel, they said they’re shipping it so that they can’t process the refund. Very muggy and they shouldn’t even be shipping the plates without someone providing the documents so I will be contacting the bank and get a refund through them.
Service is beyond poor
Service is beyond poor, phones go to voicemail and call are never returned. They replied to the first couple of emails and then when it became apparent it was their issue they stopped replying.
The mark of a good company is how they rectify errors, and it appears Number1Plates dont.
As someone else noted, I would avoid using this company as there is a risk of orders going wrong and there is no customer service.
Quick efficient service
Quick efficient service. I get my number plates through these guys great quality, great prices and swift delivery.
Took 8days to arrive
Took 8days to arrive
When contacted company got no reply
Poor customer service
Dont waste your money here.
Delivery took a while even though I paid for next day… it took 4 days. There’s also a blemish on the lettering where it’s transparent. I sent a message and have received nothing back. Waste of money looks awful. Lettering isn’t central on the bottom row.
Do you actually do any work?
Have been waiting for this order for a while now...
Evri has been at the waiting for the package stage for a week...
Have contacted and been told they are sorting it but not ever once am I given an eta which I have requested multiple times....
Still no delivery, still evri does not have the package.
Your marketing video shows a lad playing games or watching YouTube instead of working...I'm gonna say this is the reality and not just satire.
Would not recommend your services.
Dreadful service
Dreadful service . Do not use these people! Took money on day of order ,priority order only means they dispatch that day but it’s pot luck when they get it to the courier!
One week later Evri still did not have the plates . Number 1 plates chat line is obviously IA which just tells you what you want to hear escalations promised calls and apologies none of which we received .
The phone lines a joke answer service who never call back !
Email reply eventually came no explanation, no apology , just saying refund within 3 days ! Which still not received!!!
Now having to get plates elsewhere so we can actually drive the car !
Easy process, efficient delivery
Easy to follow the ordering process, good price and plate arrived within a few days.
Poor service, incorrect item.
Poor service. They sent the wrong plates (4D instead of 5D), then instead of offering to replace/refund, they offered me a small partial refund or to send me stick-on 5Ds to go over the top of the 4D digits. Suffice to say, I’ve never used them (the stick-ons look awful) and I wasted £100!
Just what I wanted in the number plate…
Just what I wanted in the number plate for my car
Very prompt delivery service
Second time using them
Second time using them. Fast delivery and plates wer spot on. Wil definetly get more from them.
Misleading pricing on the website
Misleading pricing on the website, displayed prices can't be fully trusted.
Don't risk using this company because if something goes wrong with your order, there is no customer service.
Maybe this company works well when orders are straight forward, but when there is an issue they are unwilling to engage.
They don't answer phones, reply to voicemail, call when requested by email or respond with open dialogue in emails and complaints.
The price of the plates was stated on the order screen, when the order went through into the basket and into checkout, it came out as something else. I only received one plate when I was expecting two. There was a clear system discrepancy between the website and what went through the checkout. I contacted the company straight away when I saw the confirmation email to question it and they didn't respond. When I received the order, there was a plate missing - all they would acknowledge is that I got what I paid for in my basket.
I even have screenshots of the pricing on the ordering page - it's a very clear and obvious ordering process with a stated price that you then add to basket.
Had the price been correct on the website from the start of the ordering process, I would not have gone through with the purchase as the plates are too expensive.
The most frustrating part is that the company knows there was a technical issue (following my complaint and my screenshot) because they later amended their website to show their 'correct' pricing for these plates - but still have not been willing to engage with me, apologise or respond to a formal complaint email.
I would avoid using this company as there is a risk of orders going wrong and there is no customer service when this happens.
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