North West Office Furniture Avis 

302
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered some outdoor chairs from NWOF which were scratched when they arrived (likely caused by transit by the delivery company). Without hesitation Rebecca arranged for some replacements and then p... Voir plus

Noté 5 sur 5 étoiles

Excellent value for money, speedy delivery and good quality product. The Nautilus leather office chair is very comfortable.

Noté 5 sur 5 étoiles

Outstanding service! Jamie is extremely professional and a pleasure to work with. My items arrived exactly on time. I wouldn’t hesitate to recommend North West Office Furniture.

Noté 5 sur 5 étoiles

Great price, simple to order, fast delivery, easy to assemble, Great quality...just what I was looking for

À propos de l'entreprise

  1. Magasin de meubles de bureau
  2. Vendeur de meubles en gros
  3. Fournisseur de matériel de bureau

Écrit par l'entreprise

North West Office Furniture | Huge range of quality office furniture including office chairs, office desks, office storage, home office desks & much more


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

302 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(302)

49 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I wanted an oriental feel to my decking…

I wanted an oriental feel to my decking with red plants & found red acrylic chairs online @ hugely varying prices .I went with North West Office Furniture & it’s by far the best choice I’ve ever made,Rebecca in customer service is particularly helpful has the skills of making you feel important to them great asset to the company I had delivery problems they tried to deliver to a similar named address in the village following the brown signs & not the postcode finally saying I would have to pay delivery costs again ! Rebecca soon sorted them out & pointed out their mistake.I was so pleased with the quality of the chairs really heavy good quality very stylish comfortable & expensive looking Many thanks to Rebecca

2 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely amazing service

Absolutely amazing company, the chairs I got were amazing and look so good at both mine and my partners desks. Customer service was impeccable, shout out to Jamie who solved everything incredibly quickly and with no hassle at all. Highly recommend North West Office Furniture. Would give more stars if I could.

23 juin 2025
Avis spontané
Noté 2 sur 5 étoiles

Not sure about qualityQuick delivery

Quick delivery
Product looks good however unsure about the quality . Ordered two filing cabinets however one of the drawers has ‘dropped’ on one of the cabinets and on the second cabinet one of the drawers is difficult to open .
Going to put up with it as couldn’t be bothered with the hassle of sending them back☹️

19 juin 2025
Logo de North West Office Furniture

Réponse de North West Office Furniture

Hi David,

Thank you for your review. We do not seem to have had any correspondence from you regarding this order so we were completely unaware of the issues with your filing cabinets until you left your review. The feedback is surprising as the Impulse range is extremely popular and we don't often receive negative feedback about the quality of the products. That being said issues can arise with any product and we would've been more than happy to assist you with this issue if we had been made aware. The cabinets come with 5 years warranty so you are fully covered for any faults/issues within that period and certainly within a few weeks of receiving the items.

We can fully appreciate it is an inconvenience but we would do our very best to arrange a return/replacement at a suitable time to ensure we resolve the situation for you with as little further inconvenience as possible. We can only rectify a problem if we are made aware and we act immediately if issues are reported to us.

We have contacted you via email this evening to stress that you are fully covered by warranty and we are more than happy to replace the cabinets.

Kind regards

The NWOF Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Great desk chair at sizeable discount. Delighted to find that they do a pre build service- at extra cost but so worth it! Delivered extremely quickly, carefully packaged.
Would highly recommend and definitely use again.

27 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Premium Service at competitive prices

I write very few reviews and only do so if something was exceptionally good or exceptionally poor, giving someone three or four stars is too subjective.
This company were exceptionally good!
I bought a new executive office chair (£300+) back in February and in May I noticed a small cut in the leather on the armrest. It could have been caused by me as I hadn't noticed it before but this company exchanged the whole chair for a new one with no fuss - Rebecca in customer care was brilliant and really helpful.
This company are selling on value for money and price competitiveness but their service is well beyond what many 'Premium Office Furniture' suppliers offer and I have no hesitation in recommending them.

29 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Having been looking for a good quality…

Having been looking for a good quality but reasonable priced desk for a teenagers bedroom for some time, I was happy to stumble accross this company.
The desk arrived within days of placing the order. Unfortunately, two of the three parcels had been damaged by the courier company. I called straight away and replacement parts were sent out the very same day.
The staff there are so helpful & friendly, namely Jamie & Rebecca in customer services. I highly recommend this company. Good quality product at a very good price.
Thank you.

14 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Professional Throughout

Placed an order with a long lead time that I was aware of when ordering. However due to issues with courier services from their supplier I did not get my items within the specified time. With the NWOF Team constantly chasing and asking for updates on the situation that was out of their control they remained professional and supportive throughout the process which concluded in a positive output. A new courier was appointed who kept me up to date with all stages of the delivery and even offered to unpack and place the item where I wanted it. Thank you NWOF for seeing this through to the end.

28 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Happy Returns!

I ordered 4 chairs, which were of a very high standard and very competitively priced.

Unfortunately, they did not meet my needs and requested a return and refund. The company were superb, in its response and all those I spoke to were helpful and polite. Having returned the chairs, the refund followed immediately.

Well done! North West office Furniture.

21 mars 2025
Noté 5 sur 5 étoiles

Perfect from start to finish!

Desk and filing cabinet ordered on Friday with the help of Rebecca in customer services. Delivery company phoned on Monday to confirm delivery on Wednesday. All arrived on due date and in perfect condition. What’s not to like?

26 mars 2025
Avis spontané
Noté 4 sur 5 étoiles

Dowels too short

Ordered and received promptly 4 x Tahira beech framed stackable chairs. Nice chairs.
Problem- the dowels to hold the chairs together are way too short, about half the required length, so had to purchase and cut new dowel to fit.
NWOF not approached to resolve the issue as time was of the essence but replied with apology so rating improved as the chairs are very good quality.

18 mars 2025
Avis spontané
Logo de North West Office Furniture

Réponse de North West Office Furniture

Hi Janet,

Thank you for your review. We are sorry to hear of the issue with the dowels, we were not aware of any issues with this order until you left your review. This is the first time we've had this feedback and the Tahara is a popular chair however we would've been more than happy to look into this further and raise with the Manufacturer if necessary. We would not expect you to purchase anything for a new product and had we known about this issue we would've done our very best to resolve it for you.

Kind regards

The NWOF Team

Noté 3 sur 5 étoiles

The ordering was straightforward and…

The ordering was straightforward and chair is aesthetically pleasing. A very study chair and well made but I don't find it is cushioned well
and a bit too hard for my body type and weight of 72Kg.

17 février 2025
Noté 4 sur 5 étoiles

Would be 5 but…

Would be 5 but had to get couple of replacement parts as minor damage on arrival. The team were amazingly quick about sorting issues so no concerns on aftercare.

27 janvier 2025

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