Hi - Office Furniture Direct , what an easy company to deal with, brilliant !! Just required a T card system re: student exams and the order process was so easy. Let’s hope the delivery will be... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Customer services is 2nd to none, so refreshing. Not Office Direct fault, the delivery man delivered to the wrong address. Annoying but it can happen. I told Office Direct I had not receive... Voir plus
L'entreprise a répondu
I want to update my review as i left a negative review for office furniture direct recently, as i'd sent them an email as my safe wouldn't work, but got no response. This has since changed as emails... Voir plus
L'entreprise a répondu
Missing bits for my chair awful customer service. I called to say that 2 screws were missing and straight away was told we don't give compensation didn't ask name product or what was missing. I tried... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Office Furniture Direct supplies high quality office furniture, office desks & office chairs online with free delivery and installation service.
Coordonnées de contact
Royaume-Uni
- www.office-furniture-direct.co.uk
4,5
Excellent
94 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Clear and simple
29 septembre 2026
Avis spontané
Good quality furniture and fast delivery
Good quality furniture and prompt delivery ensures a high satisfaction from us.
22 septembre 2026
Avis spontané
I wanted a comfy no fuss office chair…
I wanted a comfy no fuss office chair that went high enough for e. The info and demensions and ease of the site made it easy to order exactly what I wanted.
19 septembre 2026
Avis spontané
first class service
first class service, ordered and delivered with no drama.
7 septembre 2026
Avis spontané
The website was quick and easy to use.
9 septembre 2026
Avis spontané
Réponse de Office Furniture Direct
Fantastic to hear, thank you very much for taking the time to leave such great feedback.
Brilliant Service
Hi - Office Furniture Direct , what an easy company to deal with, brilliant !!
Just required a T card system re: student exams and the order process was so easy.
Let’s hope the delivery will be the same - joking - I’m sure my goods will be sent out as promised -
WELL DONE - Office Furniture Direct
Neale (CTKI) Exeter AirPort
11 août 2026
Avis spontané
Réponse de Office Furniture Direct
Thank you very much for your really wonderful feedback, it is greatly appreciated.
Excellent service.
6 août 2026
Avis spontané
Réponse de Office Furniture Direct
Thank you very much for the positive 5 star feedback.
Réponse de Office Furniture Direct
Your 5 star review is very much appreciated.
Appears to be ok so far but products…
Appears to be ok so far but products not delivered yet
4 juillet 2026
Avis spontané
Réponse de Office Furniture Direct
Thank you for the feedback, we can see that this was delivered for you. Any problems please contact us and we will be happy to help.
very easy to use their website
very easy to use their website. Their prices are very good and the quality of the office chairs are amazing.
Delivery was great and on time.
Second time ordering from the now, and will definitely order with them again.
24 juin 2026
Avis spontané
Réponse de Office Furniture Direct
Fantastic to hear, thank you for the wonderful 5 star review.
Réponse de Office Furniture Direct
Thank you very much for the 5 star review.
Easy to order and all application…
Easy to order and all application processes are simple
11 juin 2026
Avis spontané
Réponse de Office Furniture Direct
Fantastic to hear, thank you for your positive feedback.
seemingly good product
29 mai 2026
Avis spontané
Réponse de Office Furniture Direct
Thank you for taking the time to leave feedback.
Sales experience Poor | Quote 27298
Quote 27298
Going into business and purchasing items is quite exciting until I felt Office Furniture Direct just didn't want my business with Jordan in sales just not being what I expected. He lacked any customer service, talked in jargon and had poor listening skills which from a customers perspective is frustrating. I now find myself wanting the items from Office Furniture Direct yet looking elsewhere - a possible loss of a sale of £1,600
20 mai 2026
Avis spontané
Réponse de Office Furniture Direct
Thank you for taking the time to share your feedback.
We’re very sorry to hear that your experience with us did not meet the level of customer service that you expected.
We completely understand how frustrating it can be when communication feels overly technical or when you don’t feel listened to. That is certainly not the experience we want for our customers. The Economic Operators Registration and Identification number (EORI number) requested to proceed with your order is now required for shipping commercial goods to NI from Great Britain. Please see the link below which explains it and why we asked for it.
https://www.gov.uk/eori/apply-for-eori
Your feedback will be shared internally, as it gives us an important opportunity to improve.
Thank you again for your honest feedback, and we hope we can turn your experience around in the future.
The friendly user website is definitely…
The friendly user website is definitely our number one favorite with OFD however the service very much top tier as well and we have done over a dozen orders already over the course of a year and it's been a great experience time after time.
11 mai 2026
Avis spontané
Réponse de Office Furniture Direct
Fantastic to hear, thank you for your really positive 5 star review.
Réponse de Office Furniture Direct
Thank you very much for the 5 star review, it is greatly appreciated.
Requested samples of colours which…
Requested samples of colours which arrived next day
Completed order straight away.
30 avril 2026
Avis spontané
Réponse de Office Furniture Direct
Thank you very much for taking the time to leave such great feedback.
Customer Service
I reached out to Rhianna who works with customer service as I had some complications with my parcel getting delivered and she was an absolute star, she got back to me quickly, was very efficient in her communication, and all around very lovely and pleasant
28 avril 2026
Avis spontané
Réponse de Office Furniture Direct
Thank you so much for your really wonderful comments, I will pass this on to the team.
Excellent prompt service.
27 avril 2026
Avis spontané
Réponse de Office Furniture Direct
Fantastic to hear, thank you very much for your positive review.
Very easy to order and I always use…
Very easy to order and I always use this company
trustworthy
26 avril 2026
Avis spontané
Réponse de Office Furniture Direct
Thank you very much for taking the time to share such great feedback.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.