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New Zealand Seniors Avis 

113
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was able to understand everything due to things being explained clearly ,informative, & professially.Thankyou,I am being helped and my questions were answered too.Im happy with everything.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a good experience over the phone signing up for funeral insurance as I recently lost my brother who also had insurance with Pinnacle Life. It was explained to me well to make the process smoot... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My experience with NZS was excellent from the beginning right through to the end. He was so friendly to deal with and walked me through the steps that made it easy for me to understand.

L'entreprise a répondu

Noté 4 sur 5 étoiles

The call taker was excellent at explaining everything to me.He answered all my questions and everything was pretty straight forward. I only required a small life policy, there was no pressure to inc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance funérailles
  2. Agence d'assurance
  3. Compagnie d'assurance vie

À propos de New Zealand Seniors

Écrit par l'entreprise

At New Zealand Seniors, we help Kiwis over 50 protect what matters most with simple life insurance and funeral insurance designed for this stage of life.

We believe insurance should be easy to understand, affordable, and there when your family needs it most. That’s why New Zealanders trust us for straightforward cover and friendly service that puts you first.

Whether you’re planning ahead, helping protect your loved ones financially, or preparing for unexpected moments, New Zealand Seniors is here to help you feel more confident about the future.

Read real New Zealand Seniors reviews and see why so many over 50s choose us for trusted life and funeral insurance in New Zealand.


Coordonnées de contact

Insurance for over 50s

Explore how our insurance products can help protect what matters most.

4,7

Excellent

TrustScore 4.5 sur 5

113 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(113)

110 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

I'm not sure yet my first time so…

I'm not sure yet my first time so hopefully this company does me good.

6 septembre 2026
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Réponse de New Zealand Seniors

Hi Leslie,
Thank you for taking the time to share your review, we hope you enjoy your time with us.

Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.

Kind regards,
Scott

Noté 4 sur 5 étoiles

The agent that I was talking with was…

The agent that I was talking with was friendly and explained everything clearly to me.I was very pleased with his customer service, well done.My funeral Insurance is all sorted.

3 septembre 2026
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Réponse de New Zealand Seniors

Hi Josephine,
It is always wonderful to hear of the great service our customers receive when speaking with our team members and that you were left with a full understanding of your cover.
Thank you for taking the time to share your experience with us, we really appreciate it.

Kind regards,
Alisa

Noté 5 sur 5 étoiles

were really helpful but after thinking…

were really helpful but after thinking about it over night I actually cancelled Insurance and the were aly very nice about it

3 septembre 2026
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Réponse de New Zealand Seniors

Hi Jenny,
Thank you for taking the time to share your feedback. We’re sorry to hear you decided to cancel your cover, however, we’re so pleased to hear our team was helpful and provided friendly service throughout your experience. Should you ever need any assistance in the future, we’ll be here and happy to help.

Kind regards,
Alisa

Noté 4 sur 5 étoiles

Pleasant and helpful people.

Pleasant and helpful people.

3 septembre 2026
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Réponse de New Zealand Seniors

Hi David,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.

Kind regards,
Alisa

Noté 5 sur 5 étoiles
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Réponse de New Zealand Seniors

Hi Rita,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.

Kind regards,
Alisa

Noté 5 sur 5 étoiles

It was very good honestly answered the…

It was very good honestly answered the questions and great that I was accepted thank you very much Paul Pehi

31 août 2026
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Réponse de New Zealand Seniors

Hi Paul,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.

Kind regards,
Scott

Noté 5 sur 5 étoiles

He talked me through everything and…

He talked me through everything and explained everything to me so I could understand . That's why I have rated my experience with 5 stars

31 août 2026
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Réponse de New Zealand Seniors

Hi Kay,
It is always wonderful to hear of the excellent service our customers receive when speaking with our team members and that you were left with a full understanding of your cover.
Thank you for taking the time to share your experience with us, we really appreciate it.

Kind regards,
Alisa

Noté 5 sur 5 étoiles

The young lady that helped me was very…

The young lady that helped me was very very helpful she helped me in every way possible very very professional courtesy and knew her job very very well made me welcome put me at mind at ease and explained everything to me 100% that young lady was very very professional thank you

2 septembre 2026
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Réponse de New Zealand Seniors

Hi Brian,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Noté 3 sur 5 étoiles

It was the yawning that wasn't professional

She explained everything well, it was her yawning that wasn't professional.

30 août 2026
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Réponse de New Zealand Seniors

Hi Ramari,
Thank you for sharing your review with us, we appreciate the feedback you have provided. We would like the opportunity to look into your experience further to understand your comments in greater detail, as this is not the type of service we would like for our customers to receive.

Your feedback has been escalated, if you require any assistance with your policy, please let me know and I can organise for contact on your behalf.

Kind regards,
Scott

Noté 5 sur 5 étoiles

Easy to follow information provided by…

Easy to follow information provided by your staff member Andrew.
Dispite twice been disconnected by my phone.
Information policy easy read to follow.
Andrew was an excellent advisor and very tolerant and caring.

1 septembre 2026
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Réponse de New Zealand Seniors

Hi Sharon,
Thank you for your lovely feedback! We’re so pleased to hear Andrew provided clear, patient and caring support, and made the policy information easy to understand. We’ll be sure to pass your kind words on to him.

Kind regards,
Alisa

Noté 5 sur 5 étoiles

Lovely lady

Lovely lady. Gave me what I wanted.
Thank you

1 septembre 2026
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Réponse de New Zealand Seniors

Hi Joy,
It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience.

Kind regards,
Alisa

Noté 5 sur 5 étoiles

Easy and Quick

The process was simple and straight forward.

1 septembre 2026
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Réponse de New Zealand Seniors

Hi Myron,
We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience.

Kind regards,
Alisa

Noté 5 sur 5 étoiles

Very helpfull and so kind and friendly staff

Very kind and very helpful and very good services well.

I am very happy for all in advance.

Kind regards,

Ali Uncul,

31 août 2026
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Réponse de New Zealand Seniors

Hi Ali,
Thank you for your lovely feedback! We’re so pleased to hear our team was kind and helpful, and that you’re happy with the service you received.

Kind regards,
Alisa

Noté 5 sur 5 étoiles

Great & clear conversation with…

Great & clear conversation with salesperson Sam & support person Nancy i discussed Life insurance queries with & Marie who updated my beneficiary details for Funeral Insurance.
Awesome service!! Thanks

31 août 2026
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Réponse de New Zealand Seniors

Hi Ana,
Thank you for your wonderful feedback! We’re so pleased to hear Sam, Nancy and Marie provided clear and helpful support across both your Life and Funeral Insurance needs. We’ll be sure to pass your kind words on to the team.

Kind regards,
Alisa

Noté 5 sur 5 étoiles

I found the person brillant

I found the person brillant. I could understand him and all he was saying. He made sure that I understood what he was .he took the time with me, no rushing through it. That made a big difference. Appreciated it. Thankyou.

30 août 2026
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Réponse de New Zealand Seniors

Hi Joy,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Noté 5 sur 5 étoiles

Really simple process

Really simple process, all done in 10 minutes.

30 août 2026
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Réponse de New Zealand Seniors

Hi Vaughan,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.

Kind regards,
Scott

Noté 5 sur 5 étoiles

she made it easy

she made it easy
She explained every thing and that I could understand Jane was just so lovely to talk to

27 août 2026
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Réponse de New Zealand Seniors

Hi Jeffrey,
We are delighted to hear of the service that you received when speaking with Jane and that we have been able to provide you with cover that is suitable to your needs.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Noté 5 sur 5 étoiles

Adam supplied me with all the…

Adam supplied me with all the information I needed clearly and concisely. He did an awesome job

30 août 2026
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Réponse de New Zealand Seniors

Hi Annette,
It is a pleasure to hear of the great service that you received when speaking with Adam and that you have been left feeling informed of your cover.

Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf.

Kind regards,
Scott

Noté 5 sur 5 étoiles

The person I spoke to was very polite…

The person I spoke to was very polite and helped I wanted to know

25 août 2026
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Réponse de New Zealand Seniors

Hi Jenny,
We are happy to hear of the great service that you received when speaking with our team member.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

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