I was able to understand everything due to things being explained clearly ,informative, & professially.Thankyou,I am being helped and my questions were answered too.Im happy with everything.
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Lisez les avis des autres
I had a good experience over the phone signing up for funeral insurance as I recently lost my brother who also had insurance with Pinnacle Life. It was explained to me well to make the process smoot... Voir plus
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My experience with NZS was excellent from the beginning right through to the end. He was so friendly to deal with and walked me through the steps that made it easy for me to understand.
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The call taker was excellent at explaining everything to me.He answered all my questions and everything was pretty straight forward. I only required a small life policy, there was no pressure to inc... Voir plus
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À propos de l'entreprise
À propos de New Zealand Seniors
Écrit par l'entreprise
At New Zealand Seniors, we help Kiwis over 50 protect what matters most with simple life insurance and funeral insurance designed for this stage of life.
We believe insurance should be easy to understand, affordable, and there when your family needs it most. That’s why New Zealanders trust us for straightforward cover and friendly service that puts you first.
Whether you’re planning ahead, helping protect your loved ones financially, or preparing for unexpected moments, New Zealand Seniors is here to help you feel more confident about the future.
Read real New Zealand Seniors reviews and see why so many over 50s choose us for trusted life and funeral insurance in New Zealand.
Coordonnées de contact
Nouvelle-Zélande
- nzseniors.co.nz
Insurance for over 50s
4,7
Excellent
113 avis
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The person I spoke with was very…
The person I spoke with was very understanding and professional
28 août 2026
Réponse de New Zealand Seniors
Hi Wayne,
Thanks again for sharing your kind words with us, we are delighted to hear of the service you received and appreciate your great review.
Kind regards,
Alisa
Great service thanks
28 août 2026
Réponse de New Zealand Seniors
Hi Sharon,
It is wonderful to hear of the great service that you received when speaking with our team and we appreciate you letting us know about your experience.
Kind regards,
Alisa
not applicable
27 août 2026
Réponse de New Zealand Seniors
Hi Atene,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
NO burden for the people you left
Firstly the service is awesome, and conducting the questionair and the interview is simple and clear. Staff member doing it in professional ways and easy for us to understand.
The Policies do meet what we expected to go for regarding Insurance issues.
28 août 2026
Réponse de New Zealand Seniors
Hi Pulea,
Thank you for your wonderful feedback! We’re so pleased to hear the process was simple and clear, and that our team made everything easy to understand. It’s great to know the policy meets your needs and expectations.
Kind regards,
Alisa
Great communication
Great communication. Easy to talk with & asking questions weren't a problem. Easy
24 août 2026
Réponse de New Zealand Seniors
Hi there,
Thank you for your kind feedback! We’re so pleased to hear our team was easy to talk to and made you feel comfortable asking any questions you had.
Kind regards,
Alisa
Very helpful and productive customer…
Very helpful and productive customer service from Jayden.
26 août 2026
Réponse de New Zealand Seniors
Hi Andrew,
We are delighted to hear of the service that you received when speaking with Jayden and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Friendly
Friendly, explain every detail in full, made sure I know and understand.
Excellent service, he did not push me he asked questions and gave me time to make a decision.
Kind regards
Dorathea Fiebiger
26 août 2026
Réponse de New Zealand Seniors
Hi Dorathea,
We are delighted to receive positive feedback and very happy that we could offer you such outstanding service.
Kind regards,
Scott
Staff extremely helpful
27 août 2026
Réponse de New Zealand Seniors
Hi David,
It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs.
Thank you for taking the time out of your day to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Réponse de New Zealand Seniors
Hi Vincent,
Thank you for your kind feedback! We’re so pleased to hear you received polite and helpful service. We really appreciate you taking the time to let us know.
Kind regards,
Alisa
Lovely gentleman named Brendon was very…
Lovely gentleman named Brendon was very helpful considerate . Good manners and communication skills.
26 août 2026
Réponse de New Zealand Seniors
Hi Jocelyn,
Thank you for your lovely feedback! We’re so pleased to hear Brendon provided helpful, considerate service and made your experience such a positive one. We’ll be sure to pass your kind words on to him.
Kind regards,
Alisa
They are very helpful
They are very helpful, they were going step by step in explaining what they needed from me. They also solved the problems of changing and up dating of information required for my insurance.
Very proud dealing with them.
23 août 2026
Réponse de New Zealand Seniors
Hi Casey,
Thank you for your lovely feedback! We’re so pleased to hear our team guided you through everything step by step and made updating your insurance information easy. We really appreciate your kind words.
Kind regards,
Alisa
Helpful clear and patient staff
25 août 2026
Réponse de New Zealand Seniors
Hi Peter,
Thank you for your kind feedback! We’re so pleased to hear our team was helpful, clear and patient throughout your experience.
Kind regards,
Alisa
Réponse de New Zealand Seniors
Hi Andrew,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Réponse de New Zealand Seniors
Hi Patricia,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Your operator was very clear and…
Your operator was very clear and explained things well
24 août 2026
Réponse de New Zealand Seniors
Hi Philip,
Thank you for your kind feedback! We’re so pleased to hear everything was explained clearly and easy to understand.
Kind regards,
Alisa
The guy who signed me up was very…
The guy who signed me up was very helpful and explained everything to me very clearly. I felt very confident in changing to New Zealand seniors life insurance.
21 août 2026
Réponse de New Zealand Seniors
Hi Rita,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
We had friends that suggested NZ…
We had friends that suggested NZ seniors,
and we were happy with the customer service,
clear and helpful.
24 août 2026
Réponse de New Zealand Seniors
Hi Geoffrey,
Thank you for your lovely feedback! We’re so pleased to hear you chose NZ Seniors following your friends’ recommendation and found our team clear and helpful.
Kind regards,
Alisa
Great follow-through
A callback was made and have finalised policy by then.
Appreciated the time to get back to me.
23 août 2026
Réponse de New Zealand Seniors
Hi Maryann,
Thank you for taking the time to share your review with us, I am pleased to hear about your satisfaction. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
Consultant was very informative
Consultant was very informative, efficient,no rush, made me understand what I'm covered for .
23 août 2026
Réponse de New Zealand Seniors
Hi there,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Scott
Réponse de New Zealand Seniors
Hi Tuaine,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Scott
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