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Ocean World Travel Avis 

695
TrustScore 5 sur 5

5,0

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Noté 5 sur 5 étoiles

Emily has dealt with us on 4 occasions now. She is very efficient and always follows up after our cruise to see how things went. We will continue to book with Emily and would highly recommend her to a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

They are always amazing. Notify me in advance of launch offers and do their best to get me good deals. They are extremely efficient and well organised. And they send me champagne and chocolates aft... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The company was recommended to me by a friend and because I was in the same room as my wife, I chose the "Live Chat" option. My agent was Carrie ~ kind, professional, an expert in her field~ the whol... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We booked a Fred Olsen cruise to France from Rosyth (Scotland) which we enjoyed earlier this month and can definitively recommend Ocean World Travel and Carrie Purnell who organised it for us. We were... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages en bateaux de croisière
  2. Agence de croisières
  3. Agence de voyages

À propos de Ocean World Travel

Écrit par l'entreprise

30+ Years
Cruise & Travel Experts
ABTA Bonded
100% Financial Protection
Personal Touch
Online, Phone & In-Store

Crafting Extraordinary Journeys Since 1995

Founded by Michele Dance over 30 years ago, Ocean World Travel has grown into one of the UK's most trusted independent cruise specialists and full-service travel agencies.

We don't just book holidays—we handcraft effortless experiences. Whether you're planning a luxury voyage, an expedition cruise, or a bespoke getaway, our hand-picked team takes care of every detail to secure the best prices and perks for you.

Ocean World Travel Shop Chandler's Ford Our retail branch in Chandler's Ford, Hampshire

Proud Partners With Leading Cruise Lines

P&O Cruises • Cunard • Fred. Olsen • Royal Caribbean • Celebrity Cruises • & many more

Planning Your Next Voyage?

Give us a call, pop online, or drop into our Chandler's Ford or Wickham shops

CALL 02380 714 790 • OCEANWORLDTRAVEL.COM • SHOPS IN CHANDLER'S FORD & WICKHAM

Exclusive Cruise Offers

We Discount ALL Cruises!

Book your next voyage with Ocean World Travel and enjoy guaranteed savings across all major cruise lines.

Complimentary Champagne & Chocolates
Enjoy a special touch on us for selected sailings departing directly from Southampton!
CALL TODAY TO CLAIM YOUR DISCOUNT & SPECIAL PERKS

Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

695 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(695)

425 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Ocean World Travel… just right for us!

We have booked with Ocean World Travel for many years. They provide the friendliest and most knowledgeable service. They are not too big to be impersonal and not too small to struggle with the vast range of options now available on cruises. Thank you to Kerry and Michelle who helped us with our most recent booking!

19 avril 2026
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Réponse de Ocean World Travel

Thank you so much for the kind words. We’ve always tried to keep that balance of having the expertise of a large agency but keeping the personal touch of a small team, so it’s great to hear that comes across. Kerry and Michele will be really pleased to hear they could help.

Noté 5 sur 5 étoiles

Staff are always knowledgeable and…

Staff are always knowledgeable and helpful would not book with any other company

10 avril 2026
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Réponse de Ocean World Travel

Thank you for such a kind review. It’s wonderful to hear that you feel so well looked after by the team. We really pride ourselves on our cruise knowledge, so knowing it makes a difference to your experience is great to hear. We truly appreciate your loyalty and look forward to helping you with your next trip.

Noté 5 sur 5 étoiles

Continued excellent service from Carrie at OWT

Booked a cruise earlier this year via Carrie at Ocean World Travel which we are going on in May this year. Excellent service from Carrie then, so no hesitation in contacting Carrie again to assist with a cruise booking for March next year. Once again she did not disappoint! Five star service!

16 avril 2026
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Réponse de Ocean World Travel

Thank you for the lovely feedback. It’s wonderful to hear that Carrie has looked after you so well for both your upcoming May cruise and your booking for next year. We really appreciate your trust in us.

Noté 5 sur 5 étoiles

A great company!

We know how hard Carrie at Ocean World cruises works for us. William told us ! Thank you for all of your support and great communication

7 avril 2026
Avis spontané
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Réponse de Ocean World Travel

Thank you so much for the kind words! We’re so pleased you feel well-supported and that you've enjoyed such great communication with us. Carrie does indeed work incredibly hard to get everything just right for our travellers!

Noté 5 sur 5 étoiles
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Réponse de Ocean World Travel

Thank you for the review. It’s great to know that Emily provided the efficient service we aim for at Ocean World Travel. We really appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Very friendly and efficient

Very friendly and efficient. Face to face contact with competitive prices

15 avril 2026
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Réponse de Ocean World Travel

Thank you for the kind words! It’s wonderful to know you appreciated the friendly, face-to-face service from the team. We’re pleased we could offer you a competitive price for your cruise and look forward to helping you again in the future.

Noté 5 sur 5 étoiles

Excellent customer service and…

Excellent customer service and knowledgeable staff

15 avril 2026
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Réponse de Ocean World Travel

Many thanks for taking the time to share your experience. It’s great to know that the team hit the mark with both their expertise and their service.

Noté 5 sur 5 étoiles

Helpful

Helpful, professional with a bit of humour.

15 avril 2026
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Réponse de Ocean World Travel

Many thanks for the feedback. We really pride ourselves on being approachable and easy to talk to, so it’s great to hear you enjoyed the humour and helpful service from the team. We think it’s much better to have a proper conversation than to feel like you're speaking to a robot with a script.

Noté 5 sur 5 étoiles

Great service from the staff

Great service from the staff, with follow ups, emails, and return phone calls. Thanks a bunch all of you.Rick.

14 avril 2026
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Réponse de Ocean World Travel

Thanks a bunch for the kind words, Rick! We’re so pleased you enjoyed the service and felt well-supported throughout. Keeping things personal and staying in touch is what we do best. We're already looking forward to helping you with the next one!

Noté 5 sur 5 étoiles

Wouldn't use anyone else

Always a great service from Carrie even when things get changed!

13 avril 2026
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Réponse de Ocean World Travel

We’re so grateful for your loyalty and thrilled to hear you wouldn’t go anywhere else! It is our pleasure to make things easy for you, especially when plans change, and we’ll be sure to share your kind words with Carrie. Thank you for your continued trust in the Ocean World Travel team.

Noté 5 sur 5 étoiles

Excellent family run business

Have used this company for some while as they give such an excellent service. As a small family run firm they become like friends, especially Carrie who we use regularly. She's very efficient and deals with all requests quickly and knows all our preferences.

13 avril 2026
Avis spontané
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Réponse de Ocean World Travel

It is such a pleasure to hear that we’ve become like friends to you over the years! Providing that personal, efficient service is exactly what we aim for as a family business, and we’re so glad Carrie has been able to look after your preferences so well. Thank you for your continued support and for being such a valued part of the Ocean World Travel family.

Noté 5 sur 5 étoiles

Excellent service and product knowledge

Excellent service and product knowledge

10 avril 2026
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Réponse de Ocean World Travel

Thank you so much for the feedback! We take great pride in our team’s deep cruise knowledge and commitment to high-quality service, so it’s wonderful to hear that this shone through during your experience. We look forward to helping you with your next adventure!

Noté 5 sur 5 étoiles

Always go the extra mile to help you…

Always go the extra mile to help you out. They made the booking experience very simple and easy

8 avril 2026
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Réponse de Ocean World Travel

We’re so pleased we could make the booking process simple and easy for you! Going the extra mile is what we strive for as a family business, and it’s wonderful to know our team’s efforts made a difference in your experience. Thank you for the recommendation!

Noté 5 sur 5 étoiles

First time using them

First time using them - the lady was extremely helpful, professional and friendly. Delivered on her promises - excellent service thank you!

9 avril 2026
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Réponse de Ocean World Travel

Welcome to the Ocean World Travel family! We’re so glad we could make your first experience with us such a positive one by delivering on our promises with a professional and friendly touch. Thank you for the wonderful feedback, and we look forward to helping you with many more cruises in the future!

Noté 5 sur 5 étoiles

Very helpful phone conversations gave…

Very helpful phone conversations gave us a good understanding of what was best to book and how to go about it.

1 avril 2026
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Réponse de Ocean World Travel

We’re so glad our team could provide the clarity and guidance needed to help you feel confident in your booking. Providing expert, straightforward advice over the phone is exactly what we aim for, and it’s wonderful to know we could make the process easier for you. Thank you for choosing Ocean World Travel!

Noté 5 sur 5 étoiles

Just returned from a fantastic 35 night…

Just returned from a fantastic 35 night cruise on P&O Ventura - visiting Spain, Caribbean, New Orleans, Florida and Portugal. Booking was seamless through OWT and support given

3 avril 2026
Avis spontané
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Réponse de Ocean World Travel

Welcome back! It sounds like you’ve had a truly incredible adventure across the Atlantic, and we are so glad we could play a part in making the booking and support process seamless for such a fantastic 35-night itinerary. Thank you for choosing Ocean World Travel to help arrange your time on P&O Ventura—we look forward to hearing about your next big trip!

Noté 5 sur 5 étoiles

Straight forward easy booking

Straight forward easy booking, booked via OWT for the last 10+ years. Great service as always.

7 avril 2026
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Réponse de Ocean World Travel

Thank you for being such a loyal customer over the last decade! We’re so glad that we can still provide the same straightforward and easy booking experience you’ve come to expect from us after all these years. It’s a pleasure to have you in the Ocean World Travel family, and we look forward to the next ten years of adventures!

Noté 5 sur 5 étoiles

Ryan was very knowledgeable about the…

Ryan was very knowledgeable about the ship. He considered our options, clearly explained his thoughts , and we booked the cruise very easily.
And as always it was a good price. Ocean world are out first choice for booking a cruise.

7 avril 2026
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Réponse de Ocean World Travel

It’s fantastic to hear that we are your first choice for booking a cruise! We’re so glad Ryan’s knowledge and honest advice helped make your decision easy, and we’re pleased we could secure that great price for you as always. We'll be sure to pass your kind words on to Ryan, and we look forward to helping you with your next voyage.

Noté 5 sur 5 étoiles

Excellent quick telephone response…

Excellent quick telephone response precise travel information wonderful personal response especially for the older generation and their office is local and easy to walk to

2 avril 2026
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Réponse de Ocean World Travel

We’re so glad you enjoyed our quick and precise service, and it’s wonderful to know our local office provides a convenient and welcoming spot for you to visit. We take great pride in offering a personal touch that supports all generations of cruisers, and we love being a part of the local community. Thank you for your kind words!

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