I would like to thank Ocean World Travel over the years for- a special thank you to Carrie. Carrie will go to the limit to find a cruise for you, she will ensure everything is in order on your booki... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
First contact was quick, informative and polite. Very impressed that when I phoned back to confirm the booking on a late Sunday afternoon, not only was the company open and taking calls, but I recei... Voir plus
L'entreprise a répondu
Kerry at OWT explored cruise options within my parameters. Having selected my preferred option, Kerry then liaised with Fred Olsen to arrange some specifics to meet my needs. The OWT discount is alwa... Voir plus
L'entreprise a répondu
From making my initial enquiry through to booking everything was smooth. Even when asking umpteen questions they were answered fully. Staff are friendly and courteous.
L'entreprise a répondu
À propos de l'entreprise
À propos de Ocean World Travel
Écrit par l'entreprise
30+ Years
Cruise & Travel Experts
ABTA Bonded
100% Financial Protection
Personal Touch
Online, Phone & In-Store
Crafting Extraordinary Journeys Since 1995
Founded by Michele Dance over 30 years ago, Ocean World Travel has grown into one of the UK's most trusted independent cruise specialists and full-service travel agencies.
We don't just book holidays—we handcraft effortless experiences. Whether you're planning a luxury voyage, an expedition cruise, or a bespoke getaway, our hand-picked team takes care of every detail to secure the best prices and perks for you.
Our retail branch in Chandler's Ford, Hampshire
Proud Partners With Leading Cruise Lines
P&O Cruises • Cunard • Fred. Olsen • Royal Caribbean • Celebrity Cruises • & many more
Planning Your Next Voyage?
Give us a call, pop online, or drop into our Chandler's Ford or Wickham shops
CALL 02380 714 790 • OCEANWORLDTRAVEL.COM • SHOPS IN CHANDLER'S FORD & WICKHAM
Exclusive Cruise Offers
We Discount ALL Cruises!
Book your next voyage with Ocean World Travel and enjoy guaranteed savings across all major cruise lines.
Complimentary Champagne & Chocolates
Enjoy a special touch on us for selected sailings departing directly from Southampton!
CALL TODAY TO CLAIM YOUR DISCOUNT & SPECIAL PERKS
Coordonnées de contact
132 Winchester Road, SO53 2DS, Chandler's Ford, Royaume-Uni
- 02380714790
- sales@oceanworldtravel.com
- oceanworldtravel.com
5,0
Excellent
681 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Winter cruise
Lady on the phone was very helpful, looking for the best deal for me and was very clear about my options.
23 avril 2026
Réponse de Ocean World Travel
Thank you for your lovely feedback. We’re so pleased to hear that our team member was helpful, took the time to find the best deal for you, and clearly explained your options. We really appreciate you sharing your experience.
Réponse de Ocean World Travel
Thank you for your kind feedback. We’re delighted to hear that Ryan made such a positive impression with his courteous, helpful, and knowledgeable service. We’ll be sure to pass along your comments to him.
Feedback
As always everyone I have spoken to over a good few years have always been great to deal with, hence I have never had to complain, and any complaints about a 3rd party have always been dealt with by your members of staff
22 avril 2026
Réponse de Ocean World Travel
Thanks for continuing to choose Ocean World Travel. Our customers are incredibly important to us and we will always try our best to resolve any issues that may occur.
Reassurance
Speaking to human beings,without being rushed,very helpful and informative and reassuring.
21 avril 2026
Réponse de Ocean World Travel
This is exactly what we strive for! We know how frustrating it can be to feel like just another number, so hearing that you felt informed and reassured is the best compliment we could get. Thank you for taking the time to share your experience.
Efficient service thank you
13 avril 2026
Réponse de Ocean World Travel
Thank you for your kind feedback!
Excellent friendly service. We have been booking our cruises with…
We have been booking our cruises with Ocean World Travel since 2003, our very first cruise.
They are a fabulous team offering expert help and advice and provide excellent customer service. Very efficient.
We’ve recommended them to our friends over the years who have found them equally as good.
We’d use no other agent and thoroughly recommend.
They definitely live up to their friendly reputation.
20 octobre 2025
Avis spontané
Réponse de Ocean World Travel
Wow, since 2003! Thank you so much for such a glowing review. Being part of your cruising journey from your very first voyage to now is a huge honour for the whole team here at Ocean World Travel. Thank you for valuing our expert service. We truly appreciate the many recommendations to your friends over the years!
Michelle was very pleasant and helpful
Michelle was very pleasant, friendly and helpful. First booking I have made with Ocean World Travel, I’m sure I will use them again in the future. Thank you
19 avril 2026
Avis spontané
Réponse de Ocean World Travel
Welcome to the Ocean World Travel family! Michele takes great pride in ensuring our customers feel well-supported, and she’ll be delighted to hear your kind words. We’re already looking forward to helping you with your next adventure!
Ocean World Travel… just right for us!
We have booked with Ocean World Travel for many years. They provide the friendliest and most knowledgeable service. They are not too big to be impersonal and not too small to struggle with the vast range of options now available on cruises. Thank you to Kerry and Michelle who helped us with our most recent booking!
19 avril 2026
Réponse de Ocean World Travel
Thank you so much for the kind words. We’ve always tried to keep that balance of having the expertise of a large agency but keeping the personal touch of a small team, so it’s great to hear that comes across. Kerry and Michele will be really pleased to hear they could help.
Staff are always knowledgeable and…
Staff are always knowledgeable and helpful would not book with any other company
10 avril 2026
Réponse de Ocean World Travel
Thank you for such a kind review. It’s wonderful to hear that you feel so well looked after by the team. We really pride ourselves on our cruise knowledge, so knowing it makes a difference to your experience is great to hear. We truly appreciate your loyalty and look forward to helping you with your next trip.
Continued excellent service from Carrie at OWT
Booked a cruise earlier this year via Carrie at Ocean World Travel which we are going on in May this year. Excellent service from Carrie then, so no hesitation in contacting Carrie again to assist with a cruise booking for March next year. Once again she did not disappoint! Five star service!
16 avril 2026
Réponse de Ocean World Travel
Thank you for the lovely feedback. It’s wonderful to hear that Carrie has looked after you so well for both your upcoming May cruise and your booking for next year. We really appreciate your trust in us.
A great company!
We know how hard Carrie at Ocean World cruises works for us. William told us ! Thank you for all of your support and great communication
7 avril 2026
Avis spontané
Réponse de Ocean World Travel
Thank you so much for the kind words! We’re so pleased you feel well-supported and that you've enjoyed such great communication with us. Carrie does indeed work incredibly hard to get everything just right for our travellers!
Emily was really efficient.
15 avril 2026
Réponse de Ocean World Travel
Thank you for the review. It’s great to know that Emily provided the efficient service we aim for at Ocean World Travel. We really appreciate you taking the time to share your experience.
Very friendly and efficient
Very friendly and efficient. Face to face contact with competitive prices
15 avril 2026
Réponse de Ocean World Travel
Thank you for the kind words! It’s wonderful to know you appreciated the friendly, face-to-face service from the team. We’re pleased we could offer you a competitive price for your cruise and look forward to helping you again in the future.
Réponse de Ocean World Travel
Many thanks for taking the time to share your experience. It’s great to know that the team hit the mark with both their expertise and their service.
Réponse de Ocean World Travel
Many thanks for the feedback. We really pride ourselves on being approachable and easy to talk to, so it’s great to hear you enjoyed the humour and helpful service from the team. We think it’s much better to have a proper conversation than to feel like you're speaking to a robot with a script.
Réponse de Ocean World Travel
Thank you for such a lovely review. We’re so pleased you found our service both friendly and efficient.
Great service from the staff
Great service from the staff, with follow ups, emails, and return phone calls. Thanks a bunch all of you.Rick.
14 avril 2026
Réponse de Ocean World Travel
Thanks a bunch for the kind words, Rick! We’re so pleased you enjoyed the service and felt well-supported throughout. Keeping things personal and staying in touch is what we do best. We're already looking forward to helping you with the next one!
Wouldn't use anyone else
Always a great service from Carrie even when things get changed!
13 avril 2026
Réponse de Ocean World Travel
We’re so grateful for your loyalty and thrilled to hear you wouldn’t go anywhere else! It is our pleasure to make things easy for you, especially when plans change, and we’ll be sure to share your kind words with Carrie. Thank you for your continued trust in the Ocean World Travel team.
Excellent family run business
Have used this company for some while as they give such an excellent service. As a small family run firm they become like friends, especially Carrie who we use regularly. She's very efficient and deals with all requests quickly and knows all our preferences.
13 avril 2026
Avis spontané
Réponse de Ocean World Travel
It is such a pleasure to hear that we’ve become like friends to you over the years! Providing that personal, efficient service is exactly what we aim for as a family business, and we’re so glad Carrie has been able to look after your preferences so well. Thank you for your continued support and for being such a valued part of the Ocean World Travel family.
Réponse de Ocean World Travel
Thank you so much for the feedback! We take great pride in our team’s deep cruise knowledge and commitment to high-quality service, so it’s wonderful to hear that this shone through during your experience. We look forward to helping you with your next adventure!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.