Followed all the instructions and the pin would not Arc and would not work unless you actually touched my skin. Tried it on the banana and the orange and it put a black spot and some smoke but I had t... Voir plus
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Lisez les avis des autres
I first discovered OcuraLife through friends on social media. Honestly, that recommendation made me curious enough to give the brand a try, and since then, my family has also started using OcuraL... Voir plus
L'entreprise a répondu
Tired of these pop-up foreign companies taking advantage of women and ripping them off. Everything about this screams scam. See a dermatologist, do NOT try this at home. People without training and un... Voir plus
L'entreprise a répondu
The people leaving poor reviews do not know how to use the product properly. The people who are just slamming the product and the company, who have never even purchased the product should not be lea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Ocuralife – your trusted partner in advanced skincare solutions! At Ocuralife, we specialize in innovative, professional-grade beauty tools, including our flagship product, the Ocura Plasma Pen. Expertly crafted with cutting-edge plasma technology, the Ocura Plasma Pen specifically targets and effectively treats skin blemishes, pigmentation issues, and imperfections, leaving you with clear, flawless, and rejuvenated skin. Our mission is to empower individuals to achieve salon-quality skincare results safely and conveniently from home. Trusted by skincare enthusiasts and beauty professionals worldwide, Ocuralife combines science-driven technology with intuitive, user-friendly design. Committed to excellence and delivering unparalleled results, Ocuralife is dedicated to helping you achieve smoother, clearer, blemish-free skin. Discover the transformative power of Ocuralife today and begin your journey to flawless, radiant skin.
Coordonnées de contact
Canada
- ocuralife.com
2,8
Moyen
48 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
DO NOT BUY ANYTHING FROM THIS COMPANY
OK, I’m updating my review. I did receive the product I ordered. Even though I said don’t buy from this company, I guess if you are patient you will finally receive your order. Mine took 20 days. Not sure why it takes that long, but at least I received it.
DO NOT BUY ANYTHING FROM THIS COMPANY! Spent $87 on a product and accessories on September 3rd. Still have not received it. Contacted Customer Support and received a link on how to track the package which I already knew and have been tracking. The problem is the product has a shipping label and tracking number but has never been given to the shipper USPS. God knows if I will ever get it. Looks like I’m out $87.
17 septembre 2025
Avis spontané
Réponse de OcuraLife
D Dee, thank you for coming back to update your review once your order arrived, not everyone takes the time to do that. You are right that 20 days is longer than it should be, especially when the tracking sat still at the start, and we are sorry for the worry that caused. We have been working with our carriers to shorten that first stretch. Glad it made it to you, and if you have any questions as you start using it, we are one email away.
Valery, founder of OcuraLife
The product works great
The product works great. Issue with some part not in package and staff so helpful. Valery stayed in touch until issue sorted. Postage is very slow but I guess when this cheap something has to give. I appreciated the savings.
14 juin 2025
Avis spontané
Réponse de OcuraLife
Kelly, it was a pleasure staying in touch with you until the missing part was sorted, and thank you for mentioning it. Australian postage is slow, and your patience did not go unnoticed. Enjoy the pen, and reach out anytime.
Valery, founder of OcuraLife
I ordered from OcuraLife on July 5
I ordered from OcuraLife on July 5, and I’m extremely disappointed with the entire experience.
At checkout, the site clearly stated “Tracked Shipping (4–10 Business Days)”, which played a major role in my decision to purchase. In reality, the package didn’t arrive until July 31 — well past the promised timeline. During the delay, I contacted customer service asking for a refund because I had paid $24.99 for an extra pack of needles that were suddenly being offered for free in a promotion. I explained that I wouldn’t have placed the order had I known, but they refused to issue a refund or acknowledge how misleading this felt.
When the product finally arrived, I was further disappointed. In my opinion, the overall presentation felt like a cheap drop-shipped item dressed up to look like a premium brand. The packaging was bare-bones and looked nothing like something from a reputable skincare or health company.
I was especially concerned about the numbing cream included in the kit. The label says it was manufactured in China, and given the lack of transparency and the overall low-quality experience, I don’t feel comfortable or safe using it. I honestly don’t trust the quality or sourcing of the product.
In summary:
Promised 4–10 business day shipping; arrived after over 3 weeks
Paid for extra needles now being given away for free — with no refund
Product feels like a generic, rebranded import, not a professional tool
Numbing cream was made in China, and I’m unsure about its safety or quality
Customer service offered no real support, just copy-pasted responses
This review reflects my personal experience and honest opinion, and I hope it helps others make an informed decision before purchasing from this company.
5 juillet 2025
Avis spontané
Réponse de OcuraLife
Vincent, thank you for such a detailed review. Your order shipped the day after you placed it, but it then spent longer in transit than our estimate, and we understand how frustrating that is when you are counting on the date shown at checkout. For anyone reading, your order was refunded in full after this review. On the numbing cream: like much of the skincare industry, some of our products are manufactured overseas, and anyone who wants the full ingredient list before using a product can ask us for it at any time.
Valery, founder of OcuraLife
The unit is amazing
The unit is amazing. I had a small wart on my lip for five years. After one treatment the wart is gone overnight. Just a small scab remains. I am very happy with this purchase.
25 juillet 2025
Avis spontané
Réponse de OcuraLife
Five years with that wart on your lip, Gene, and it was gone after one treatment. Stories like yours are why we do this. Let the small scab heal on its own and you are all set. Thank you for sharing.
Warmly, Valery
I was very dubious at first
I was very dubious at first, but I finally ordered and waited quite a long time. The tracking number showed that my item was in a warehouse in China being processed. Concerned because I thought this was a U. S. company, I contact Ocura and they responded quickly and were very helpful in explaining things. About two weeks later I received the product. Other than the delay in shipping, I found the Ocura laser pen to do everything that the company explained. I have used it several times and am very pleased with the results. I would not hesitate to recommend them to others.
22 juillet 2025
Avis spontané
Réponse de OcuraLife
Kerry, you came in doubtful, asked us straight questions and gave us a fair chance. That is all we can ask of anyone. We are glad our answers helped during the wait, and even more glad the pen delivered on every promise. Thank you for recommending us.
With appreciation, Valery
Not happy with delay in shipment
I ordered this product on 7/12 and now it is 7/22. I still have not received the product. Now they want me to review.
22 juillet 2025
Avis spontané
Réponse de OcuraLife
Todd, you are right that it makes no sense to be asked for a review before your order has even arrived, and we are sorry about that. Your parcel was on its way when you wrote this, still within our estimate at that point, and it was delivered on August 4. We are changing our review requests so they only go out once an order has actually been delivered. Thank you for pointing it out.
Valery, founder of OcuraLife
Look-it works
Look-it works! What else is there to say? Finally a product that actually works!
2 mai 2025
Avis spontané
Réponse de OcuraLife
Nicole, you said it all in five words. Thank you, we will be smiling about "finally a product that actually works" for a while.
Valery
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