I've purchased keys for Windows 10 Pro three times. Had an issue with my last purchase. Got the help I needed from Customer Service in a few days. I think it helps that I already have the operating s... Voir plus
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Was able to download immediately after payment was made. Install went smooth, however, after about 2 weeks I got a message that I needed to add the license key. While the original license key would no... Voir plus
I ordered Windows 10 version to update my laptop from Windows 7. After payment (cc) I received an email with Product Code and instructions. After download, I received a message stating "This disk con... Voir plus
L'entreprise a répondu
I wanted the MS office package for my new PC that would be independent of Office 365. My online search led me to OfficeGSM offering the package for a reasonable price. They responded to my questions q... Voir plus
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Turn around time was very quick
Turn around time was very quick. By the time I brought my email OfficeGSM had already responded with where to download from and the product key which worked.
Poor customer service
Download for software (Office2019)went smoothly.
Product would not activate after install.
Followed instructions for sending snapshot picture of phone ID to the return address.
Tried for 4 consecutive days to get a response.
Received no acknowledgement.
Applied for refund from credit card company.

Réponse de Officegsm
I purchased Microsoft office
I purchased Microsoft office, downloaded it and it will not activate, always comes up with an error and says try later. It will expire in 20 days. I have reached out to this company for help 4 times, no help or response. Trust? This company will not respond or help. A total rip off!
It was really great to purchase from Office GSM
It was really great to purchase from you. It was easy and fast. And then I had an issue with the activation of the product, and you were always there giving me the guidance on how to solve it. Thank you!
I was a bit skeptical when I ordered…
I was a bit skeptical when I ordered the Microsoft Office product as the price was almost too good to believe. The email I received with the info needed to install the product was easy to understand and I had no trouble. The Office products (Excel and Word) worked great. About a month later I received an error message when trying to use Excel. I emailed customer service and they responded within 48 hours with a new product key. I installed that and everything is working fine.
Buyer Beware
Buyer Beware! After purchasing Microsoft software and subsequently not receiving any confirmation or the product code, I tried to cancel my order. Officegsm ignored my cancellation request and charged my credit card. Yes, they subsequently emailed the product code, but i did not attempt to download the software after seeing numerous on-line concerns about malicious viruses and unauthorized downloads. Officegsm continues to ignore my refund request, so I have disputed the charge with my credit card issuer.
I've tried to get a refund on a Windows…
I've tried to get a refund on a Windows purchase, but they keep sidestepping me.
Only $14.00 and change, but that is probably how they make a lot of their money.
I DID get a link and product serial number, but it would not download.
Easiest just to file a complaint with the state. They all have offices for this stuff.
Not sure of the date offhand, so am just estimating.
Amazing people to work with
Amazing people to work with, if something is not working, they will work with you to make sure it is working. Exceptional Customer Service, it's great to see this level of service again.
Reliable solution provider
Great communication and assistance with issues that were entirely on my side. Highly recommend!
All was thanks guyslike advertises and they helped…
All was like advertises and they helped with install
Product is legit
Product is what is says it is.
The installation didn't go exactly has the instructions, but a quick follow up to activate the product and all is good.
The representative Quickly fixed a problem.
The representative worked with me wqhen i had a problem with a ordered product. The rep was understanding and took carte of the problem immediately, and got me exactly the right part and i am very grateful to your company. Thank You again!
Patience and perseverance ended up with successful Office 2019 Pro
I was skeptical about this site, especially with so many people reporting unsuccessful purchasing attempts. However, in the end my experience was satisfactory: I ended up with a working Office 2019 Pro system on Windows 11 for a very good price.
The hiccups:
1) The site promises "instant" download link. I waited several hours for a link, then sent an email to their support team. Many hours later, I received a download link.
2) The link is to a Microsoft page. The ".img" file takes a very long time to download without any indication of progress. (Not OfficeGSM's problem.) Just be aware.
3) Installation occurs by double-clicking the .img file and runs as expected. But when trying to activate the software, I got the "too many license activations" message. I sent an email to OfficeGSM, and about a day later they responded, asking me to send a screen shot of the activation screen.
4) I sent the screen shot, and about 2 days later they sent me an updated activation code -- that worked.
So, my main concern is the glacial response time for tech support. It took about 5 days from my order date to successful activation.
But the key takeaway is, with perseverance and patience, my Office 2019 Pro software is installed for a great price.
Best purchase ever!
This company offers major discounts on Microsoft products. Even though the product did not initially show up "instantly" as promised, One Email later, (containing all of my order information) is all it took for them to resolve the issue. Minor issues aside, and great pricing included, I would still give them a 5-star rating.
Thank you for your amazing low prices and quality customer service.
Scam Alert!
Office gsm is a complete scam run out of nigeria. They will take your money and you wont hear from them ever again, much less get any product.
The positive reviews are fake and AI generated by the "company."
Save your money and dont fall for it!

Réponse de Officegsm
Office GSM made every effort to help me…
Office GSM made every effort to help me uninstall Microsoft Office 365 and replace it with Word 2024.
It didn't originally work, so I sent several messages and they responded to assist me with uninstalling MS 365 and installing MS Word 2024 which was what I originally wanted
Visio Profession 2024 issue with MS 365
The original software I ordered was incompatible with my MS 365 installation. GSM exchanged for free another version that worked with my computer within 2 days. I was very happy with their technical help and resolution.
Excellent Source for Microsoft Software
Excellent price and easy to download. Will use this website for future software needs.
Update to Previous OfficeGSM Review
12/20/2025: Finally got the help I needed & was able to get the product activated. The customer service was excellent as Officegsm responded right away. It took several back & forth emails, but I have my product & it works.**
Buyer beware. I did receive the Office product I purchased however it will not activate. I have called two different numbers that I found as well as sent several emails. No response from anyone & the phone numbers are bogus. You cannot get through as it rings busy.
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