Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I've purchased keys for Windows 10 Pro three times. Had an issue with my last purchase. Got the help I needed from Customer Service in a few days. I think it helps that I already have the operating s... Voir plus

Noté 5 sur 5 étoiles

Was able to download immediately after payment was made. Install went smooth, however, after about 2 weeks I got a message that I needed to add the license key. While the original license key would no... Voir plus

Noté 1 sur 5 étoiles

I ordered Windows 10 version to update my laptop from Windows 7. After payment (cc) I received an email with Product Code and instructions. After download, I received a message stating "This disk con... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wanted the MS office package for my new PC that would be independent of Office 365. My online search led me to OfficeGSM offering the package for a reasonable price. They responded to my questions q... Voir plus


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3,9

Bien

TrustScore 4 sur 5

56 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 57 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Purchased an office product from Officegsm

Purchase an office product from Officegsm, and payment was confirmed almost as soon as I hit the "add to cart" icon. Got a welcome to Officegsm membership email instead of the instant download I was expecting. No links to anything else. My inquiries go unanswered.

18 décembre 2025
Avis spontané
Logo de Officegsm

Réponse de Officegsm

Dear Customer,

We sincerely apologize for the confusion. Your order was sent immediately after we received your payment. Please check your email inbox and spam/junk folder for the delivery.

If you still cannot find it, we can resend your order. Please contact us at contact@officegsm.com with your order number and the email you used to make the purchase, and we will make sure you receive it promptly.

We are here to assist you and ensure your purchase is completed successfully.

Kind regards,
Officegsm Customer Support

Noté 5 sur 5 étoiles

Purchase of Windows Server

Had trouble installing a purchased Windows License. Email from seller provided detailed instructions on how to convert from an evaluation edition and install the license. Great price.

16 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

With some trepidation not knowing this…

With some trepidation not knowing this company, I took a chance they were reputable and placed an order for a windows 11 Microsoft key. While it took a few hours after submitting my order before receiving their email with the key and software link, the software installed exactly as guided. Executing the Word and Excel programs worked perfectly. Following this transaction I highly recommend OfficeGSM as a reliable company that can provide the Microsoft software you desire at a very affordable price.

2 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Ordered Windows 11 Pro

Ordered Windows 11 Pro, received the activation key for 5 computers, and when I went to enter the activation key, i immediately received the message "invalid product key" but they took our money faster than we got the bad key. I have tried calling every number I can find, and they are all inactive.

28 novembre 2025
Avis spontané
Logo de Officegsm

Réponse de Officegsm

Hi,
We are very sorry for the inconvenience and want to assure you that we are a legitimate company and not a scam. Your satisfaction is very important to us.

Please note that sometimes activation issues can occur if the key is entered incorrectly or if there is a mismatch with the Windows version. We are here to help resolve this immediately.

Please contact us directly at contact@officegsm.com
, and we will provide guidance and a working activation key as quickly as possible.

Thank you for your understanding.

Kind regards,

Noté 5 sur 5 étoiles

The Officegsm support team was very…

The Officegsm support team was very helpful. I didn't understand how the whole process worked and they helped me thru it. They were timely in their responses to my requests. In addition, I made a mistake and made an order I shouldn't have. When I explained the situation to them, they credited my credit card to the mistaken charge. That is something that is unheard of. I would use them for future software purchases and recommend them to friends/associates.

13 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam company

Scam company. This company immediately took money out of my account, and did not send a receipt or the product. There is no customer service. I have written countless emails with zero response. Everything they state on their site is a lie. Stay away from this scam company.

20 novembre 2025
Avis spontané
Logo de Officegsm

Réponse de Officegsm

Hi,
We are very sorry for the inconvenience and want to assure you that we are a legitimate company and not a scam. Normally, orders are sent immediately after purchase. If you did not receive your order, please check your spam/junk folder and your mailbox carefully.

Your satisfaction is important to us, and we are committed to resolving any issues. Please contact us directly at contact@officegsm.com
, and we will assist you immediately to ensure you receive your license keys.

Thank you for your understanding.

Kind regards,

Noté 3 sur 5 étoiles

this site, bad serial number for Office, no help in 6 hours.

I bought s Office 2019 from another place online and it went very good. I saw the prices for officegsm for another computer for office , and gave them a try. The Serial number I was given didn't go through, the page came back on the install, it said that serial number had been used to many times. I went through the procedure of taking snapshots of all this, sent the email to their support customer service, 6 hours later, not a peep. a 2nd attempt got their attention. I got it going, but I kept digging on my own,,, I would next time just get the 'official key (mailed, and put it in), no funny business with activation codes. I did that before just like when you buy in the regular stores, and save this online downloading from unknown places. It wasn't worth trying to save $10. I will leave 3 stars, because it works now. This is most likely OEM, not Retail, and wish they had to state this on their sales.

13 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Ordered from this outfit 3 days ago

Ordered from this outfit 3 days ago. Paid the fee and as of today they won't answer my emails and I still have not received the license keys as promised. I'd give it no stars. Stay away from this scam outfit.

21 octobre 2025
Avis spontané
Logo de Officegsm

Réponse de Officegsm

Hi,
We are very sorry for the inconvenience and want to assure you that we are a legitimate company and not a scam. Normally, orders are sent immediately after purchase. If you did not receive your order, please check your spam/junk folder and your mailbox carefully.

Your satisfaction is important to us, and we are committed to resolving any issues. Please contact us directly at contact@officegsm.com
, and we will assist you immediately to ensure you receive your license keys.

Thank you for your understanding.

Kind regards,

Noté 5 sur 5 étoiles

Mi experiencia comprando Microsoft…

Mi experiencia comprando Microsoft Office 2021 con OfficeGSM fue excelente. Cada paso en el mensaje de las instrucciones funcionó perfectamente. Hay que ser muy cuidadoso typing números con muchos dígitos. Yo opté, para optener el Confirmation ID, llamar directamente al número telefónico de Microsoft que ofrece la ventana del Registration Wizard. Allí opté por el idioma Español y pude obtener sin dificultades el Confirmation ID. El Office instaló y trabaja perfectamente. Adicionalmente, yo seguí las instrucciones de OfficeGSM y les envié una captura de la ventana para optener el Confirmation ID. Ese envío lo hice replicando al mensaje del customer service y adjuntando la captura. Me respondieron sin problemas con el mismo Confirmation ID (como era de esperarse) que ya yo había optenido cuando llamé directamente a Microsoft. Como con cualquier instalación de Office de Microsoft, Usted debe garantizar que no hay ninguna otra versión del Office instalada en la PC. Todo el proceso no duró más de 30 minutos. Gracias.

17 septembre 2025
Avis spontané

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