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Lisez les avis des autres

Noté 5 sur 5 étoiles

Customer service was quick to respond to our email and remedied our issue even though it was beyond the scope of our warranty. Replacement product came quick and follow up email to make sure we recei... Voir plus

Noté 5 sur 5 étoiles

Thermal printer delivery was one day. I installed printer and did a sample 4 by 6 label which was perfect, but second label's bar code had white areas. Contacted customer service and received immed... Voir plus

Noté 5 sur 5 étoiles

Fantastic - Great Company. Bought First Label Printer back in June been flawless up until about a week ago, started erroring out weird blinky light. Took several resets and wasted labels to get it... Voir plus

Noté 5 sur 5 étoiles

I can't say enough good things about Jamie and Offnova. I purchased an offnova printer a few months back that began having some issues. I immediately reached out to offnova for support and Jamie got b... Voir plus

À propos de l'entreprise

  1. Magasin de fournitures de bureau

Écrit par l'entreprise

Founded in 2020, we are a Vegas-based office product and supply brand, mainly offering shipping supplies products and heat press products.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

124 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(124)

37 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

You should be have a phone call from…

Amazing customer service

10 novembre 2025
Logo de Offnova

Réponse de Offnova

Hello Mohamad,

Thank you for your feedback.

We offer phone support for our customers. If you need phone support, please send us your contact information via support@offnova.com at your convenience, and we will arrange a call at a time that works for you.

Your satisfaction is our priority, and we will try our best to offer the best service for you.

Best regards,
OFFNOVA support team

Noté 4 sur 5 étoiles

Super fast shipping and great price.

Super fast shipping and the price was pretty incredible. My only complaint is the description said Windows compatible, but I have yet to find a driver or program that will print the labels and the phone app is pretty lacking.

22 octobre 2025
Noté 5 sur 5 étoiles

If you want a company that actually has customer service look no further.

I couldn’t be happier with my experience using this CISS (Continuous Ink Supply System)! From the moment I installed it, I noticed how smooth and consistent the ink flow was—no clogs, no mess, and no constant cartridge changes. The print quality is outstanding, with sharp colors and professional results every time. It’s been a total game-changer for my printing setup and has saved me both time and money.

What really makes this company stand out, though, is their amazing customer service. They were incredibly helpful from start to finish—quick to respond, and kept me updated every step of the way for my delivery. You can tell they truly stand behind their product and want every customer to have a great experience.

If you’re thinking about upgrading to a CISS, don’t hesitate—this is the one to get! Reliable system, excellent performance, and unbeatable support. Highly recommend!

15 octobre 2025
Noté 5 sur 5 étoiles

Hat Press issue

I had a problem with my hat press. I contacted customer service and they sent me a video on how to fix it and they followed up to make sure I didn’t need any further

1 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

3 Years of using my OFFNOVA Printer

I have been using this little OFFNOVA Label printer for over 3 years and it is the best purchase I have ever made for my Ebay business. After all these years the red light came on last week and I emailed Customer service. Ivy replied immediately with cleaning tips. I followed her directions and turned it off for 15 minutes. When I turned it back on all was back to normal!! Love this little printer, it is a hard worker and you can use any labels with it, with no problems unlike some of the expensive printers out there that require you to purchase expensive labels. Thanks OFFNOVA, keep up the good work! Thanks Ivy for fast replies!!
BMWsTreasures, Susie

26 septembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Fast shipping and great price

Fast shipping and great price. I gave a 4 bc my first order came in damaged but another one is already on the way so there customer service is amazing. Other then that id give out a 5 for sure.

3 septembre 2025
Noté 5 sur 5 étoiles

Very responsive and patient

Very responsive and patient. I actually didnt expect any support on a 3 year old product, which was a 'pass me down'. Great folks!

28 juillet 2025
Noté 5 sur 5 étoiles

Thermal Printer

We were looking for a cheap, easy to use thermal printer for our eBay store and found this company. Decided to give them a try and we are super happy we did. We purchased the basic label printer (hardwire USB, no Bluetooth or Wi-Fi) for about $50. It came with a few test labels and was super easy to setup. The driver install takes a few seconds; 2 cords and you are connected. Awesome little device, exactly what we were looking for!

1 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Love my 3" Thermal Label Maker TSC-2043PB!

I’m very pleased with OFFNOVA TSC-2043PB printer for its versatility and ability to print using about any generic label rolls regardless of the gap width, perforation or black marks.
Before getting TSC-2043PB, I used at least three different mobile label printer brands of the same class from below $50 range for my business. They all were quite picky regarding the generic labels, requiring much more expensive brand-name labels from the printer manufacturer.
OFFNOVA printer has a very clear print on all generic labels of different sizes I tried. Many generic brand labels have slightly different label gaps; OFFNOVA printer auto-calibrates itself when you put the generic roll in; then, it always precisely positions the center of the label gap against the tearing teeth. You can also fine-tune the gap width in the software, but I never had to do it because the auto-calibration just works!
In my experience and opinion, the printer hit the golden spot in the combination of engineering, workmanship and software functionality. Thank you very much for the great product!

24 juin 2025
Avis spontané

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