Offnova Avis 

This was a great experience and I would have given them 5 stars except the inside box containing the time cards was damaged and when the packing box was opened the cards were scattered inside. A few of the time cards were damaged along edges. The shipping time was great though.

Set up was quick and easy. I had some trouble getting the label to print the appropriate font. Service was prompt and very helpful!

I was a little nervous about this website offnova because I never heard of this before & it was easy to set up don't support Bluetooth which I would love to have Bluetooth compatible if my computer was down

I ordered this thermal printer from offnova at a REMARKABLE price and I love it. It's so compact and ready to go.

Wow! Great customer service. Quick response response that was spot on. Thank you Jamie!

Had a problem with I leaking ciss system. Customer service was outstanding in helping me solve the problem by sending me new tubes and connectors.
Great customer service!
Thanks to Jamie

Upon opening our business we purchased the thermal offnova time clock machine, we'll it went bad I want to say a year into it, the machine gave out, I reached out to offnova via email and within 1 business day Jamie at customer service reached out and took it from there sending me a new machine within a week, and that's only because of the holiday schedule, if not I would've received it earlier, thank you Jamie for the help great job!

This company is amazing!! I had a problem with the DTF oven and they were so helpful and resolved my problem immediately. They are the best.

Great product and customer service. I didn't expect ANY service since the product is made overseas and cheaper than others. I'm very happy with solutions and output of my product.

My thermal printer is a life saver for my small business and it’s good to know that customer service honors their warranty if your printer stops working.

This company has excellent customer service. I had a technical problem with my printer and with my first email the problem was solved. I was back to printing and happy as can be!
Thank you offnova

The product I ordered came quick and works perfectly fine

I purchased the 4B-2054N Thermal printer, it was the perfect size, color, and affordable for getting my small business started.

Ran into a mechanical error so I contacted customer support. They were quick to respond and were incredibly helpful with getting my issue addressed. Jamie was amazing, quick to provide possible solutions, and arranged for a replacement when one couldn't be found. Amazing experience all around

Gran calidad en una impresora básica, en nuestro hogar compramos hace más de un año el modelo 4b-2054n y le hemos usado bastante para etiquetas de despacho. Hace poco decidí implementar otro modelo de etiqueta y tuve que pedir ayuda a la empresa para poder calibrarla bien (una de 1,5"x1,5"). Me respondieron por mail y me dieron los pasos para poder tener bien calibrada la nueva etiqueta y seguir sacando el máximo potencial.
100% recomiendo la impresora y marca ya que sé que otros pueden tener la misma experiencia que nosotros tenemos.

Quick response to problem. Patience with guiding me. Great customer service.

Honestly, I am very satisfied with my Offnova product with my DTF CISS Ink. Their support is very kind and timely, helping with any concerns. I highly recommend them 100%. Jaime provides excellent support.

I love Offnova products! I especially love the 20oz tumblers. They sublimate extremely well and my customers love them. I have contacted Jamie several times for assistance with purchasing my timblers and Jamie has provided excellent customer servkce and professionalism. I look forward to working with offnova as I expand my business! Thanks again Jamie!

i'm trying to install and it asking for passcode. it not letting me see specks of printer or telling me how to get that passcode. i managed to print from my phone but my info is on computer.

Easy to set up, and great communication with customer service their help team was amazing to answer any questions I had thank you very much