Offnova Avis 

I reached out to Offnova after a move and one of my printers cords was MIA. Course I had no idea which one, but they helped me figure that out too. I contacted them and the quickly responded and sent me the cord within a week. My small business is back up and running.

My Offnova label printer has worked great and they have been great with customer service.

The printer is absolutely amazing, it prints quickly with same quality every time! 100% will be ordering another if I ever need to. Plus customer support is outstandingly fast and amazing as well!

I am new to card making, but decided to buy my first die cutting machine. Not using it for 3 months, I decided to start my new craft! I found that a major piece was missing! (I could have done it but don’t know). I reached out to OffNova and Jamie reached out and solved my problem right away, no questions asked…and kept me informed along the few days I waited! Thank you SO much Jamie!!

The time does not line up with dates.
Its either too high or too low.

I can't say enough good things about Jamie and Offnova. I purchased an offnova printer a few months back that began having some issues. I immediately reached out to offnova for support and Jamie got back to me very quickly and helped me try to troubleshoot the problem. After realizing the problem couldn't be fixed Jamie went above and beyond and honored the warranty and expedited me a new printer. Offnova has great quality products and wonderful customer service and Jamie is excellent. I will be a customer for life. Absolutely love my bluetooth thermal printer.

We lost keys to our time clock machine and Jamie was very helpful in getting us new keys and instructions on how to use the time clock machine.
Top notch

Very good job had problem with my brother and they replaced it asap

Customer service is great. They responded to emails asap. They sent me a replacement since there was a problem with my old printer. I had a great interaction with them!

Our company purshased the Offnova laminator. Loved this product, heated up quickly. Unfortunately it broke down. (Used a lot/every day at our business) Contacted the company, Jamie helped us out, tried to trouble shoot with us, but it could not be repaired. They quickly processed a full refund for us!
Thank you for your great service.

I received the OFFNOVA Time Clock in a timely manner. I had to contact customer service due to a few glitches with the setup instructions. After several emails back and forth with Jamie, I followed Jamie's instructions to fix my problems with setup. I would order this clock again, and suggest if anyone has trouble with this clock to contact customer service. They are very willing to help with any issue.

I had a hard time figuring it out however I reached out to the customer service, and Jamie help me step-by-step and it was so easy. lol just the app -connect and print!! Im loving it-honestly!

Very helpful when comes to replacements and responds fairly quickly!

Sublimated Great. My son dropped the cup and the lid broke. I contacted the company and they replaced the lid. Great Customer Service they kept in contact the entire time to make sure I received the replacement. They as well replaced the pink lids with blue ones since I originally thought I was ordering blue ones. Just charged me shipping. Easy company to work with and will continue to shop with them. Having a great product is one thing but having good customer service to back it up is what will keep me returning.

Great customer service and when I thought I had an issue they guided me through the user error and corrected it! Super friendly responses and fast.

I had a great experience with their customer service team. My package went missing and their team replaced it immediately. They checked in with me almost everyday via email to make sure I was satisfied. I definitely recommend!

The DTF ink is simply amazing! It brings my prints to life with vibrant colors and incredible detail. It works on all fabrics, lasts through countless washes, and is so easy to use.

I have the Offnova Thermal Label Printer N-6140 and it is fabulous. Got it set up and running with no trouble and it has been a daily workhorse for years.

Recently, I had some trouble adding it to my new computer (I had downloaded the wrong driver). I reached out to support, even though I had purchased it years ago, and they responded back quickly and got me right back on track.

So yeah, A+ product, A+ support.

I placed an order for a label printer without checking the shipping speed and was worried I wouldn't be able to print for a while, but Jamie replied to my concerns quickly and successfully expedited my order so I received it in only a couple of days! The printer was easy to set up and works great - I'm very happy with the product and service.

2 of my water bottles straw tops stopped working so I emailed the company asking if they could help. They were very friendly and explained that they didn’t sell replacement tops but would look into finding me some. A few days later they emailed me and said they found 2 and mailed them to me at no charge. They went above and beyond what was expected. Will do business with them again.