Excellent customer service. Off Ya Tree has an easy to use and navigate website, which has become so very important of late. I received the order I placed online in a timely manner & with a genui... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Products were packaged securely, faster than expected delivery. They couldn't supply one item, and let me know straight away. I wanted a new retro dress and cardigans. The cuts were perfect. I lov... Voir plus
The red metal coating of the tongue bars I purchased literally peeled away within the first week of wearing. I thought I had a little piece of food in my mouth but no it was a chunk of metal fragment.... Voir plus
L'entreprise a répondu
Never a bad experience with Off Ya Tree. Customer service team is fantastic and they go above and beyond. As I can rarely get parking for your brick and mortar stores when I want to visit; it's gre... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Off Ya Tree stocks Australia's most extensive range of punk, rockabilly, kustom kulture and metal clothing. We also have homewares, body jewellery, smoking paraphernalia and lifestyle items. Our 33 Stores around Australia also offer a Punktured Body Pi...
Coordonnées de contact
241 Collins St, 3000, Melbourne City, Australie
- info@offyatree.com.au
- offyatree.com.au
4,0
Bien
479 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Great thanks
6 septembre 2020
Avis spontané
my items were delivered to the wrong…
my items were delivered to the wrong place i haven’t received them yet
6 septembre 2020
Avis spontané
Hasn’t even come yet
6 septembre 2020
Avis spontané
Do better please.
Ordered a nose ring they had listed on their site only to receive an email saying they didnt have it and I’d have to pick something else. Picked out another nose ring i was only vaguely interested in and was promptly sent an email asking me to pay another $5 for it. Told them I would rather just have a refund than order this nose ring i dont really want so they backed down. Got the nose ring and swapped it in, the end part to stop it from falling out is very small and sharp, could only keep it in for about 2 days before it had irritated the inside of my nose so much i had to swap it back for my old one.
5 septembre 2020
Avis spontané
Absolutely amazing
Absolutely amazing. Product came later than expected but due to pandemic thats understandable. But the products are way better than I thought they would be.
4 septembre 2020
Avis spontané
Outstanding personalised customer…
Outstanding personalised customer service and fast delivery even during COVID.
31 août 2020
Avis spontané
Great
Quality, delivery time etc were all great, only thing is that payment options were limited. I had to make an afterpay account just for this purchase.
25 août 2020
Avis spontané
Réponse de Off Ya Tree
Hey Lex!
Thanks for the feedback! So sorry you had to do that! If you have issues with the payment screen in the future, just send us an email at info@offyatree.com.au. You should have been able to click the credit card tab to use that option.
Réponse de Off Ya Tree
Thanks Tori! Hope you love your purchases!
Products came quickly
Products came quickly. The message on the invoice was cute too
25 août 2020
Avis spontané
Réponse de Off Ya Tree
Glad we could help you out Roman!
Absolutely great service
Absolutely great service. The item was sent with a personalised message which was really nice however, I paid $20 for express shipping which was more than the actual item I purchased because I urgently needed it, I was meant to get it in 1-2 business days but it took a week to arrive :( other than that, the customer service and the items are all amazing :) thank you!
23 août 2020
Avis spontané
Website was easy to navigate but has…
Website was easy to navigate but has been a week and the details for post have only been accepted and no sign of it moving
22 août 2020
Avis spontané
Réponse de Off Ya Tree
Hey Anderson!
We are sorry for the wait! Australia post are suffering a few delays at the moment- we can have a look into this for you. Could you email us at info@offyatree.com.au?
My order never arrived :((((
20 août 2020
Avis spontané
Réponse de Off Ya Tree
Hey Kristy!
Oh no! We would like to look into this for you! Could you email us at info@offyatree.com.au?
Réponse de Off Ya Tree
Thanks for the killer review Jessie!
I only ever received half of my order
17 août 2020
Avis spontané
Amazing service and a cute little note…
Amazing service and a cute little note on our invoice.. thanks guys . Love your work
17 août 2020
Avis spontané
Réponse de Off Ya Tree
Thanks Kyl! We hope you love your purchases!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.