I lost my Belstaff Trailmaster belt and sadly Belstaff couldn’t supply a replacement in the correct colour. Oily Jacks went out of their way to make me a replacement and I’m made up with it. Such a cl... Voir plus
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Lisez les avis des autres
i had a musty smelling Barbour which was tough to wear, tried all tricks like freezing, sun and even enzyme based sprays. these guys got it done even though i was short charged by the Royal mail for d... Voir plus
Barbour would not customise my Brown and Green Corbridge Jackets. Repairs & alterations only. Oily Jack had no such qualms. I now have two totally unique jackets as a result of mixing different Brown... Voir plus
Absolutely thrilled with the results on my jacket! Oily Jack turned my battered old jacket into a battle hardened beast. The jacket wears its subtle repair patches like a badge of honour. Communi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
OILY JACK ENGLAND is a proudly British brand based in Kent, UK that specialises re-waxing and repairing wax jackets since 2021.
Coordonnées de contact
Royaume-Uni
- contact@oilyjack.co.uk
- oilyjack.co.uk
4,8
Excellent
176 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The team went the extra mile and…
The team went the extra mile and completed a number of excellent repairs to a very old but much loved jacket that have brought it back to life! Thank you Oily Jack. Sue
23 mars 2025
Great speedy service!
21 mars 2025
I was delighted to receive my Belstaff…
I was delighted to receive my Belstaff Trialmaster Chequered Flag jacket back now looking like new. I will definitely use and recommend Oily Jack again.
2 avril 2025
Avis spontané
Excellent service from start to finish.
Excellent service from start to finish.
Ashley was able to provide expert guidance on the correct cleaning and reproofing procedure , based on the age of my two jackets.
4 mars 2025
Great customer service
Great customer service, and went out of their way to ensure the best quality material was used. Absorbing the cost of a more expensive service. Highly recommend.
3 mars 2025
Superb service.
24 février 2025
Oily Jack carried out a repair on my…
Oily Jack carried out a repair on my jacket. Fantastic service and communication start to finish. Highly recommended.
24 février 2025
Very uncommunicative
Very uncommunicative. My emails were repeatedly ignored so I went elsewhere.
Update: Yes, to answer the question below, I was emailing contact at oilyjack.co.uk
10 mars 2025
Avis spontané
Réponse de Oily Jack England
Hello Oliver,
We do apologise you have been having communication issues.
We take pride not only in our work as well as our communication.
Can you please confirm your were contacting contact@oilyjack.co.uk as we have no pending inquiry’s from an Oliver.
Repair
My jacket required some minor stitching repairs. The team have repaired my jacket and returned it within the given timescales.
Top quality service from start to finish. Thankyou all ❤️
6 mars 2025
Avis spontané
Réponse de Oily Jack England
Hey Robert,
Huge thanks for taking the time to leave feedback about experience with us! Incredible jacket to have worked on, a real treat. We hope your son didn’t even realise it had gone by the time it arrived home😀.
Loved the quality of the wax, but needed to be quicker
Loved the quality of the rewaxing, but it took just under 3 months for the work to be completed, which was much longer than I wanted. I also emailed for a repair to be added to my order and this was not completed.
29 janvier 2025
Réponse de Oily Jack England
Hello Paul,
Many thanks for taking the time to share your thoughts on our services. I have provided below the public notice we listed on our website on the “4th of November 2024” at the time of your order regarding us moving our business premises.
WE ARE MOVING!
“We are still taking your orders; however, all orders received from the 4th November 2024 will only be processed to the point of receiving the jackets. Re-wax only will be an estimated 14 working days from the 9th of January. Repairs will be an estimated 18/22 working days from the 9th of January”.
As your order was placed on the 6th of November, your jacket fell into this category. You were also notified of this time period on the confirmation email when your jacket arrived to us.
As your order was completed on the 29th of January this was a period of “14 working days”.
We do apologies if you missed these multiple notifications, and hope the quality of craftsmanship is something you will be happy with moving forward.
Sasha
A professional service
A professional service. Delighted with the work, highly recommend.
5 décembre 2024
Réponse de Oily Jack England
Thank you so much Gary! Really appreciate you taking the time to share your experience.
Great Work
Excellent job on re waxing 2 jackets, will definitely use these guys again!
28 novembre 2024
Réponse de Oily Jack England
Really good to hear both jackets were well received! Look forward to hearing from you again in the future.
Enjoy the Rain.
Superberb
A 35 year old long RM Williams coat was brought back to life by oily Jack. The coat was literally stinking and in a terrible state but now it’s like worn in coat
Collected and delivered as promised I’m super pleased with the service from Oil Jack England, thank you
10 décembre 2024
Avis spontané
Réponse de Oily Jack England
What a lovely read Nigel! It was an absolute pleasure to have worked on and we hope it serves you well for many years to come.
Enjoy.
Réponse de Oily Jack England
Huge thanks Sebastien. Enjoy.
Drizabone rewax
The process of getting the coats to Oilyack was a little bit difficult, they may well have sorted this out now as it seemed to be a website processing problem. However once the coats were received by them we were informed and given an estimate of return. We then received an email to tell us they were posting them back. They were returned when they said that they would be. Great coms. The coats were perfect and i would recommend them to anyone that needs their coat waxed.
18 novembre 2024
Réponse de Oily Jack England
Hey Steven! Technology can get in the way at times, however we really appreciate your understanding. Overjoyed you were happy with the craftsmanship and we hope the jackets serve you well for many years to come.
OJE
Great service, would recommend
Great service with quick turnaround, and I’m happy with my re-waxed jacket. I’d use Oily Jack again and would recommend to others.
17 novembre 2024
Réponse de Oily Jack England
What a lovely review! Look forward to hearing from you soon.
Rare Belstaff Jacket
Small operation but great end product. Would definitely recommend.
13 novembre 2024
Réponse de Oily Jack England
It’s all in the details. Thanks Piers.
Really great from start to finish
Really great from start to finish. Good communication and jackets look fantastic.
12 novembre 2024
Réponse de Oily Jack England
Thanks Neil - appreciate you taking the time to leave a review.
Enjoy the Rain.
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