I rang to pre- reserve a couple of velvet cushions as we were driving from quite a distance to visit and shop. I spoke to Sandra would couldn’t have been more friendly and accommodating and reserv... Voir plus
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Établissement
Changer d'établissementThe Forge, Bath Road, Froxfield, SN8 3LD Marlborough, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
As soon as I walked into the store, Bethany was so helpful and knowledgable - patiently listening to me waffle on about my colour and design dilemmas! She gave me some practical advice about colours a... Voir plus
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amazing display and knowledgeable helpful staff I didn't purchase today but am integrating some ideas i got and will go back to purchase Anne was helpful but also inspiring, she really understood... Voir plus
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Bit of a weird experience! Walked in and all 3 staff sitting around till area, nobody got up to help or offered help and we had to walk back to the tills to ask questions. Didn't have what we wanted a... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Beyond the antique shops of market towns Hungerford and Marlborough, and the historic scenery of Stonehenge, you will find the charming village of Froxfield, home to our countryside flagship store, on the border of the beautiful Berkshire and Wiltshire counties. A mezzanine level showcases our unique collection of furniture and accessories, arranged into seasonal room sets by our talented visual team.
Coordonnées de contact
The Forge, Bath Road, Froxfield, SN8 3LD, Marlborough, Royaume-Uni
- +44 1488 684250
4,9
Excellent
202 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Carys and her team have gone beyond in…
Carys and her team have gone beyond in helping sort out my delivery..thank you so much..really appreciated
Geraldine
27 août 2024
Avis spontané
Réponse de OKA - Froxfield
Dear Geraldine,
Thank you so much for taking the time to share your positive experience with us. We’re thrilled to hear that Carys and her team were able to go above and beyond in assisting with your delivery.
Your appreciation means the world to us, and we’ll be sure to pass on your kind words to the team. If there’s anything else we can do for you in the future, please don’t hesitate to reach out.
Thank you once again for choosing us.
Best regards,
OKA
Wow visited Oka Froxfield and I was…
Wow visited Oka Froxfield and I was pleasantly greeted by by the team , I have been to many Oka showrooms but I have always felt that Froxfield is an amazing place , I was helped by Carys & Jane who are the managers fantastic service and I will always be purchasing from them .
24 juillet 2024
Avis spontané
Réponse de OKA - Froxfield
Dear Keith,
Thank you for sharing your experience with us. We're delighted to hear that you had a pleasant visit to our Froxfield store. It's wonderful to know that our team provided fantastic service and made your visit memorable.
We appreciate your support and look forward to welcoming you back for future purchases.
Kind regards,
OKA
Carys and Jane were very knowledgeable…
Carys and Jane were very knowledgeable and couldn't do enough to help.
24 juillet 2024
Avis spontané
Réponse de OKA - Froxfield
Dear Rhian,
Thank you for sharing your experience with us. We're delighted to hear that our team was very knowledgeable and went above and beyond to assist you. We appreciate your support and look forward to serving you again in the future.
Best regards,
OKA
Angela was amazing with her help and…
Angela was amazing with her help and attendance with her colleague when I collected a lovely corner sofa on Saturday the 27th of July 2024.
Thank you Angela! You’re a star ⭐️
27 juillet 2024
Avis spontané
Réponse de OKA - Froxfield
Dear Jon,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Angela provided exceptional help and made your visit memorable. She truly is a star, and your kind words will surely make her day.
If you have any other needs or questions, please don't hesitate to reach out.
We appreciate your support and thank you for choosing OKA!
Best regards,
OKA
Great shop
Excellent customer service from Carys, Jane and Anne in Froxfirld. Knowledgeable, helpful and kind. I would recommend visiting the Froxfield store for a great shopping experience.
20 juillet 2024
Avis spontané
Réponse de OKA - Froxfield
Dear Martin,
Thank you so much for your positive review! We're thrilled to hear about your excellent experience at our Froxfield store. Our team takes pride in providing knowledgeable, helpful, and kind service. We appreciate your recommendation and look forward to welcoming you back for another fantastic shopping experience soon!
Kind regards,
OKA
Super !
I went into Oka in Froxfield today and the three ladies in there, Jane Anne and Carys were so helpful and friendly.
Great customer service, the shop itself always looks neat tidy and well kept.
It is a joy to walk around
19 juillet 2024
Avis spontané
Réponse de OKA - Froxfield
Dear Chloe,
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with us. Our team takes great pride in providing excellent customer service and maintaining a neat and welcoming environment. Your feedback truly brightens our day, and we look forward to welcoming you back soon!
Kind regards,
OKA
Visited the froxfield store
Visited the froxfield store, have to say the service was 1st class, I believe the lady who I spoke to was possibly the manager her name was Carys, very helpful and very informative, will certainly visit again.
25 avril 2024
Avis spontané
Réponse de OKA - Froxfield
Dear customer,
Thank you for taking the time to share your positive experience at our Froxfield store! We're so glad to hear that the service was first-class and that you found our team, especially Carys, to be helpful and informative. We look forward to welcoming you back on your next visit!
Kind regards,
OKA
Outstanding service from the team
Outstanding service from the team
In froxfield on Saturday (9/3/24). We will be returning.
9 mars 2024
Avis spontané
Réponse de OKA - Froxfield
Dear Leanne,
We're thrilled to hear about your outstanding service experience with our team in Froxfield! Knowing that you're planning to return is the best compliment we could receive. We look forward to welcoming you back and continuing to provide exceptional service.
Thank you for taking the time to share your positive experience, and see you soon!
Kind regards,
OKA
Great service from the team in Froxfield
1 mars 2024
Avis spontané
Réponse de OKA - Froxfield
Dear Khajek,
Thank you for your positive review! We're thrilled to hear about your great service experience with our Froxfield team. Your satisfaction is our priority, and we look forward to serving you again.
Kind regards,
OKA
Fantastic experience as always
Fantastic experience as always. I shall be returning.
2 mars 2024
Avis spontané
Réponse de OKA - Froxfield
Dear Anne,
Thank you for sharing your experience! It's great to hear you've had consistent success with us. We look forward to seeing you again soon. Your ongoing support is very much appreciated!
Kind regards,
OKA
OKA first ,others second for quality and price
We have called into the shop everything we visit the area, 2 or 3 times a year, we have purchased many items and although the cost appears high ,the quality is superb, so it's a perfect trade off, the staff are always helpful from the manager to the staff, and remember us from previous visits.
Could not visit the area without calling into OKA, would not seem right
1 mars 2024
Avis spontané
Réponse de OKA - Froxfield
Dear Colin,
Thank you for sharing your positive experience with OKA on Trustpilot! We're delighted to hear that you find our quality and prices unbeatable and that our staff's personalised service makes your visits memorable. Your loyalty and appreciation motivate us to maintain our high standards.
We look forward to welcoming you back on your next visit to the area. Thanks again for making OKA a must-visit destination!
Kind regards,
OKA
Fantastic experience
Visited Froxfield showroom and was approached immediately, great service as always, I shall return.
22 février 2024
Avis spontané
Réponse de OKA - Froxfield
Dear Marc,
We're thrilled to hear about your fantastic experience at our Froxfield showroom and the immediate, great service you received. Your loyalty and intention to return mean a lot to us. Thank you for sharing your positive feedback, and we eagerly look forward to welcoming you back in the future!
Kind regards,
OKA
Very helpful staff at the Hungerford…
Very helpful staff at the Hungerford shop with the purchase of a Rubinne sideboard
23 février 2024
Avis spontané
Réponse de OKA - Froxfield
Dear Simon,
Thank you for your feedback! We're glad to know our team was able to assist you effectively. Your satisfaction is important to us, and we look forward to helping you again in the future!
Kind regards,
OKA
Excellent Staff
Your staff at the Froxfield store are just fantastic. They greet everyone as they enter the store with a welcome & friendly smile which really sets the tone. They are helpful without being pushy and are very knowledgeable about your products both in store and on line. They have suggestions and recommendations for colour combinations etc.
You have a new ( to me) member of staff. He is just excellent-really enjoyed engaging with him.Although slightly less experienced in a complicated till return he was eager to watch & learn.
I always look forward to a visit & usually come out with significantly more than I went I for.
19 octobre 2023
Avis spontané
Réponse de OKA - Froxfield
Amazing thanks so much for your feedback, our Froxfield store will be delighted to hear this, and thanks for being so understanding while we are training our future OKA employees to be product experts :)
Excellent quality
21 avril 2023
Avis spontané
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