I rang to pre- reserve a couple of velvet cushions as we were driving from quite a distance to visit and shop. I spoke to Sandra would couldn’t have been more friendly and accommodating and reserv... Voir plus
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Établissement
Changer d'établissementThe Forge, Bath Road, Froxfield, SN8 3LD Marlborough, GB
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Lisez les avis des autres
As soon as I walked into the store, Bethany was so helpful and knowledgable - patiently listening to me waffle on about my colour and design dilemmas! She gave me some practical advice about colours a... Voir plus
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amazing display and knowledgeable helpful staff I didn't purchase today but am integrating some ideas i got and will go back to purchase Anne was helpful but also inspiring, she really understood... Voir plus
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Bit of a weird experience! Walked in and all 3 staff sitting around till area, nobody got up to help or offered help and we had to walk back to the tills to ask questions. Didn't have what we wanted a... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Beyond the antique shops of market towns Hungerford and Marlborough, and the historic scenery of Stonehenge, you will find the charming village of Froxfield, home to our countryside flagship store, on the border of the beautiful Berkshire and Wiltshire counties. A mezzanine level showcases our unique collection of furniture and accessories, arranged into seasonal room sets by our talented visual team.
Coordonnées de contact
The Forge, Bath Road, Froxfield, SN8 3LD, Marlborough, Royaume-Uni
- +44 1488 684250
4,9
Excellent
202 avis
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amazing display and staff
amazing display and knowledgeable helpful staff I didn't purchase today but am integrating some ideas i got and will go back to purchase
Anne was helpful but also inspiring, she really understood my vision for the house and gave me some great ideas
19 septembre 2026
Avis spontané
Réponse de OKA - Froxfield
Dear Suki,
We’re so pleased to hear that Anne made your visit to our Froxfield store so inspiring.
It’s lovely to know she understood what you were looking for and helped spark some ideas for your home. We’ll be sure to pass your kind feedback on to her and the team.
Kind regards,
OKA
Oka Froxfield is worth a visit
Glad I stopped off here - lovely shop & im pleased with my prints .
Tracey & her colleagues were very helpful .
18 septembre 2026
Avis spontané
Réponse de OKA - Froxfield
Dear Adele
We are so pleased to hear about your enjoyable visit to our Marlborough store. It's wonderful to know that our team provided such a warm and helpful experience, and we are delighted you are happy with your prints.
We hope to welcome you back again soon!
Kind regards
OKA
Staff were extremely helpful ,polite…
Staff were extremely helpful ,polite and courteous.
11 septembre 2026
Réponse de OKA - Froxfield
Dear Jane
Thank you for your kind review. We're thrilled that you found our team helpful and accommodating at the Marlborough store. We aim to provide excellent customer service, and it's wonderful to know that we met your expectations.
We hope that you will visit us again soon!
Best wishes
OKA
Very helpful staff
12 septembre 2026
Réponse de OKA - Froxfield
Dear Customer
Thank you for your wonderful review. We are so pleased to hear you enjoyed your visit to our Marlborough store and that our team provided such helpful and friendly service.
Your feedback means a lot to us and we hope to welcome you back soon!
Kind regards
OKA
Friendly with exceptional customer service.
I rang to pre- reserve a couple of velvet cushions as we were driving from quite a distance to visit and shop.
I spoke to Sandra would couldn’t have been more friendly and accommodating and reserved my items for my peace of mind.
This is such a lovely store, one we return too as we have always had such a positive experience here.
Sandra and Debbie were so friendly and professional, perfect for an OKA customer.
Natalie Yateman
13 septembre 2026
Avis spontané
Réponse de OKA - Froxfield
Dear Natalie
Thank you for your wonderful review. We're so pleased to hear that our team provided such friendly and accommodating service, especially since you travelled a distance. We're delighted you had such a positive experience and we look forward to welcoming you back to our Marlborough store again soon.
Warm regards
OKA
Réponse de OKA - Froxfield
Dear Sandra
Thank you for your lovely feedback. We're so pleased to hear that our Marlborough store team was helpful and that you found exactly what you were looking for! We hope to welcome you back again soon.
Kind regards
OKA
Debbie at Marlborough/Hungerford was…
Debbie at Marlborough/Hungerford was extremely helpful and cheerful in sorting out my mis-order. She had an excellent telephone manner and had everything organised for my husband to collect. A first class service - Thank you Debbie- Maggie Wilson
11 septembre 2026
Avis spontané
Réponse de OKA - Froxfield
Dear Maggie
Thank you for taking the time to share such positive feedback. Whilst we are sorry to hear that you had an issue with your order, we are delighted to hear that Debbie was so helpful and cheerful in resolving the situation. We'll be sure to pass on your kind words to the team, who will be thrilled.
We hope that you will visit us again soon.
Warmest regards
OKA
Beautiful shop with helpful advice
As soon as I walked into the store, Bethany was so helpful and knowledgable - patiently listening to me waffle on about my colour and design dilemmas! She gave me some practical advice about colours and layouts, even looking at my room photos to advise on layout. I bought two beautiful cushions and will be back for more items once I’ve bought my sofa. I thoroughly recommend a visit to this beautiful shop.
11 septembre 2026
Avis spontané
Réponse de OKA - Froxfield
Dear Alison
Thank you for your wonderful feedback. We are delighted to hear about your positive experience in our Marlborough store.
It's fantastic to know that Bethany was so helpful and knowledgeable, providing practical advice and assisting you with your room photos. We are so pleased you found some beautiful items and we look forward to welcoming you back again soon.
Warmest regards
OKA
We found the rug of our dreams!
We popped into the Oka near Marlborough just for a mooch and ended up finding the rug of our dreams. Tracey and Debbie were so helpful in talking us through the ordering process, and kind in talking us through the new season items. It’s safe to say we’ll be back soon!
9 septembre 2026
Avis spontané
Réponse de OKA - Froxfield
Dear Sasha-Ward
We're so pleased to hear you had such a wonderful experience at our Marlborough store and found the rug of your dreams. It's lovely to know Debbie and Tracey were so helpful in guiding you through the ordering process and showcasing our new season items. We look forward to welcoming you back again soon.
Kind regards
OKA
Lady in Marlborough store incredibly…
Lady in Marlborough store incredibly helpful over phone
4 septembre 2026
Réponse de OKA - Froxfield
Dear Mrs Williams
We're happy to hear our Bethany from our Marlborough team provided such helpful assistance over the phone. We appreciate your kind words and hope you are happy with your purchase.
Warm regards
OKA
The Staff were really helpful
The Staff were really helpful. Couldn’t have been kinder. Layout in the shop was stunning.
1 septembre 2026
Réponse de OKA - Froxfield
Dear Joanna
We're so glad to hear our team was helpful and kind, and that you found our shop's layout stunning! Thank you for your wonderful feedback.
Kind regards
OKA
What a delight Oka is…
Visited the Froxfield store for the first time last week to look at lampshades and had a wonderful store experience. Debbie and the team made me feel welcome on arrival and helped answer all the questions I had on the lampshades. They look perfect! I was so impressed I visited the store a further two times that week!
2 septembre 2026
Avis spontané
Réponse de OKA - Froxfield
Dear Leigh,
Thank you for your wonderful feedback. We’re delighted to hear your first visit to our Froxfield store was such a positive one and that Debbie and the team made you feel so welcome.
It’s lovely to know they were able to help with your lampshades and that you returned again so soon. We’ll be sure to pass your kind words on to the team.
Kind regards,
OKA
Debby and her team in the Marlborough…
Debby and her team in the Marlborough unit were exceptionally helpful when I called to collect a bookcase last week. After numerous long distance phone calls I can’t praise them highly enough. In addition she pointed out a matching desk that was available and I also purchased it.
Extremely helpful and she even assisted me in loading the products. A credit to your company. Really impressed with the show room by the way. My daughter plans to travel across soon. A*
Eamonn & Pat COONEY
Tel 07557 505774
3 septembre 2026
Réponse de OKA - Froxfield
Dear Eamonn,
Thank you for taking the time to leave such generous feedback. We’re delighted to hear Debby and the team looked after you so well during your collection.
It’s wonderful to know their care and attention made such a positive impression, and we’ll be sure to share your kind words with them. We hope you enjoy your new pieces and look forward to welcoming your daughter soon.
Kind regards,
OKA
Phoned local shop
Phoned local shop, put item on hold for me with discount - easy transaction and helpful staff.
2 septembre 2026
Réponse de OKA - Froxfield
Dear Glenys,
Thank you for your kind feedback. We’re so pleased the Froxfield team were able to help with your purchase and make everything simple for you.
We’ll be sure to share your comments with the team, and we hope you enjoy your new OKA piece.
Kind regards,
OKA
Réponse de OKA - Froxfield
Dear Michael
Thank you for taking the time to share your experience. We’re really pleased to hear you enjoyed your visit to our Marlborough store, and it’s great to know Tracey made such a positive impression.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
Réponse de OKA - Froxfield
Dear Nicola,
Thank you for your kind feedback. We’re so pleased you had a positive experience with us.
We really appreciate you taking the time to share your review and hope to welcome you back again soon.
Kind regards,
OKA
Excellent service and really good…
Excellent service and really good discount in sales! Thank you team Froxfield 🙌🏻
29 août 2026
Réponse de OKA - Froxfield
Dear Customer,
Thank you for your kind feedback. We’re delighted the Froxfield team looked after you so well and that you found something you loved in the sale.
We’ll be sure to share your comments with the team, and we hope to welcome you back again soon.
Kind regards,
OKA
Helpful and knowledgeable staff.
I was trying to get hold of some particular art work and Jane went off to check they had it in stock, promptly calling me back and putting it aside by the till point ready to collect.
I find the staff very helpful in this store, it is my local and great that it also has an outlet section.
30 août 2026
Réponse de OKA - Froxfield
Dear Tracie,
Thank you for taking the time to leave such kind feedback. We’re delighted Jane was able to assist so efficiently and have everything ready for your collection.
Your comments will mean a great deal to her and the Froxfield team, and we’re so pleased to be your local OKA store. We look forward to welcoming you back soon.
Kind regards,
OKA
We were very impressed with the…
We were very impressed with the excellent service offered at OKA. Our assistant Bethany gave us much attention in helping with our needs. She imbues a lovely gentle and kindly positive manner that is exemplar of dutiful service. Thank you OKA.
30 août 2026
Réponse de OKA - Froxfield
Dear Christine,
Thank you for such thoughtful feedback. We’re so pleased Bethany was able to give you the time and care needed during your visit to our Froxfield store.
Your kind words will mean a great deal to her and the team, and we’ll be sure to pass them on.
Kind regards,
OKA
Froxfield staff always so friendly
Froxfield staff always so friendly and helpful. Sale price plus extra 15% off for bank holiday weekend made the cushions covers excellent value.
29 août 2026
Réponse de OKA - Froxfield
Dear Karen,
Thank you for your lovely feedback and continued support. We’re delighted the Froxfield team always make you feel so well looked after.
It’s great to know you found something you loved in the sale, and we’ll be sure to share your kind comments with the team.
Kind regards,
OKA
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