I rang to pre- reserve a couple of velvet cushions as we were driving from quite a distance to visit and shop. I spoke to Sandra would couldn’t have been more friendly and accommodating and reserv... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementThe Forge, Bath Road, Froxfield, SN8 3LD Marlborough, GB
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Lisez les avis des autres
As soon as I walked into the store, Bethany was so helpful and knowledgable - patiently listening to me waffle on about my colour and design dilemmas! She gave me some practical advice about colours a... Voir plus
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amazing display and knowledgeable helpful staff I didn't purchase today but am integrating some ideas i got and will go back to purchase Anne was helpful but also inspiring, she really understood... Voir plus
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Bit of a weird experience! Walked in and all 3 staff sitting around till area, nobody got up to help or offered help and we had to walk back to the tills to ask questions. Didn't have what we wanted a... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Beyond the antique shops of market towns Hungerford and Marlborough, and the historic scenery of Stonehenge, you will find the charming village of Froxfield, home to our countryside flagship store, on the border of the beautiful Berkshire and Wiltshire counties. A mezzanine level showcases our unique collection of furniture and accessories, arranged into seasonal room sets by our talented visual team.
Coordonnées de contact
The Forge, Bath Road, Froxfield, SN8 3LD, Marlborough, Royaume-Uni
- +44 1488 684250
4,9
Excellent
202 avis
Demande des avis aux clients
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I visited Oka at Froxfield a few times…
I visited Oka at Froxfield a few times before and during Bank Holiday. It’s a beautiful space full of amazing designs and Tracy, Sandra and Jane could not have been more helpful. I was able to take one item away and return it fuss free when it wasn’t suitable.
30 août 2026
Réponse de OKA - Froxfield
Dear Janet
Thank you for your wonderful review. We are so pleased to hear that you enjoyed your visits to our Marlborough store and that our team provided such helpful service. We are delighted that the return process was fuss-free for you. We truly appreciate your kind words.
Warm regards
OKA
The excellent service from Bethany and…
The excellent service from Bethany and Tracey will ensure that I return again and again to Froxfield Oka. Both knew the products really well and were helpful without being pushy or intrusive. They were amazing and Oka is lucky to have them.
Joanna
29 août 2026
Avis spontané
Réponse de OKA - Froxfield
Dear Joanna
Thank you for your wonderful review. We are so pleased to hear that you had such a positive experience in our Marlborough store, and that our team provided such excellent service. It's fantastic to know their product knowledge and helpful approach made such a great impression. We truly appreciate your kind words and look forward to welcoming you back again soon.
Kindest regards
OKA
Lovely lovely lady served us
Lovely lovely lady served us, (Sandra) so helpful and friendly (compared to an earlier visit where the lady was dismissive about the sale ending and uninformative about a future sale! )
Thank you to Sandra …. I will be back soon.
23 août 2026
Réponse de OKA - Froxfield
Dear Sophie
We are so pleased to hear you had such a positive experience during your recent visit to our Marlborough and that Sandra provided such helpful and friendly service. We truly appreciate your kind words and look forward to welcoming you back again soon.
Warm regards
OKA
Fantastic service and lovely products
17 août 2026
Réponse de OKA - Froxfield
Dear Jennifer
Thank you for taking the time to share your experience. We’re really pleased to hear you enjoyed your visit to our Marlborough store, and received such excellent service.
We are thrilled you are happy with your purchase and truly appreciate your feedback.
Kind regards,
OKA
Expert help and service from the team…
Expert help and service from the team at Froxfield. Thank you Debbie, Angela and Bethany, always a pleasure to come here!
21 août 2026
Avis spontané
Réponse de OKA - Froxfield
Der Anne
Thank you so much for your kind words! We’re delighted to hear that our Marlborough store has consistently provided you with such a friendly and helpful experience. We truly appreciate your loyalty over the years and your lovely feedback about the team. We’ll be sure to pass along your thanks to them!
Your support means a lot to us, and we look forward to welcoming you back soon.
Best wishes
OKA
You always receive a lovely welcome…
You always receive a lovely welcome from the ladies in OKA Marlborough (Froxfield). They are never too busy to be wonderfully helpful; that they understand the OKA way of interior design very well is largely down to their creative backgrounds. It is always enjoyable to drop by to see what is new and hear their suggestions if unsure what to mix with what. The colours and themes are inviting so who can resist a rather nice purchase every now and again!
16 août 2026
Réponse de OKA - Froxfield
Dear Mrs Upton
Thank you for your wonderful review. We're so pleased to hear that you always receive such a lovely welcome from our team in Marlborough. It's fantastic to know that their understanding of interior design is so helpful, making your visits enjoyable and inspiring, and we're delighted you appreciate their suggestions and find our collections inviting.
We truly appreciate your continued support and look forward to welcoming you back soon.
Best wishes
OKA
Lovely visit to Oka in Froxfield
I recently visited Oka store in Froxfield and had a wonderful experience thanks to Debbie and Bethany. The showroom had great staff and was beautifully arranged. The team helped me to measure the sofa which I ended up buying. Nothing was too much trouble. I would definitely be back to this store.
17 août 2026
Réponse de OKA - Froxfield
Dear Ollie
We're so pleased to hear you had a wonderful experience at our Marlborough store. It's great to know Debbie and Bethany provided such excellent service and helped you with your sofa purchase. We truly appreciate your kind words and look forward to welcoming you back again soon.
Best wishes
OKA
A unique product.
My wife and I searched everywhere for a replacement garden table that would match a set of stylish modern chairs we already owned. Oka was the only store to offer what we chose. The lady assistants were very helpful.
13 août 2026
Réponse de OKA - Froxfield
Dear Ian
We are so pleased to hear that you found the perfect garden table to complement your modern chairs. It's wonderful to know that our team in our Marlborough store were able to provide such helpful service during your search. Thank you for your kind words!
Warm regards
OKA
Thank you Debbie at the Marlborough store
I visited the Marlborough store recently and was immediately impressed by the quality and presentation of the most beautiful furniture and furnishings. The store was laid out beautifully and had a lovely calm atmosphere and was inviting and welcoming.
The staff greeted us upon arrival and were available for any questions about products. I have to mention Debbie, in particular. She was very attentive without being overbearing. Her knowledge of the products was amazing and she offered alternatives to give us the best choice.
She was up and down stairs, opening boxes for us to see different sizes of items we were interested in. Nothing was too much trouble and she really went above and beyond to help us. As a result, we were delighted with our final choices. We even went back half an hour later to buy more.
Thank you, Debbie, for the most amazing shopping experience. You are a credit to this organisation.
I will certainly be visiting again.
14 août 2026
Avis spontané
Réponse de OKA - Froxfield
Dear Consumer
We are absolutely delighted to read your wonderful feedback about your recent visit to our Marlborough store. It truly brightens our day to know that you appreciated the quality and presentation of our furnishings, as well as the calm and inviting atmosphere we strive to create. We are especially pleased to hear about the exceptional service you received from Debbie. We pride ourselves on having knowledgeable and attentive team members who go above and beyond to assist our customers, and it sounds like this was certainly your experience.
We are thrilled that you were so happy with your choices and that you even returned for more. We eagerly anticipate your next visit!
Best wishes
OKA
A very enjoyable visit to the Froxfield (Marlborough) OKA store
I called Bethany to purchase a cushion that could see online only the Marlborough store had left in stock. She kindly set it aside for me and when I was able to go to the store two weeks later she instantly remembered our phone call. She was a delight to deal with, so much so that we ended up buying some pictures too. Her colleagues Tracey and Angela were also friendly and kind as well, and gave our cockapoo a dog biscuit. All in all it was a very enjoyable visit and we were impressed by the size of the store and ease of parking.
15 août 2026
Avis spontané
Réponse de OKA - Froxfield
Dear Phil
We are so pleased to hear about your enjoyable visit to our Marlborough store. It's wonderful to know that our team provided such a warm and helpful experience, and we hope that you are enjoying your cushion cover and prints.
We hope to welcome you, and your cockapoo, back again soon!
Kind regards
OKA
Tracey had the Gustavian ready and…
Tracey had the Gustavian ready and waiting. Angela and Beth were also super helpful.
15 août 2026
Avis spontané
Réponse de OKA - Froxfield
Dear Emma
We're so pleased to hear about your positive experience at our Marlborough store, and that our team was able to assist you so effectively. It's wonderful to know that everything was ready for you and that you received such helpful service. We truly appreciate your kind feedback.
Warm regards
OKA
Debbie & Tracey always go out of their…
Debbie & Tracey always go out of their way to source and advise on all items of furniture and accessories… they are a wonderful asset to Oka …
We live in France and only come back to the UK three times a year but we are always greeted by name … we look forward to returning…
12 août 2026
Avis spontané
Réponse de OKA - Froxfield
Dear Liz,
What lovely feedback for Debbie and Tracey. We’re so pleased to hear they continue to look after you so well whenever you visit.
We’ll be sure to pass your kind words on to them and the Froxfield team, and we look forward to welcoming you back to OKA again soon.
Kind regards,
OKA
Réponse de OKA - Froxfield
Dear Customer
Thank you for your lovely review. We're so pleased to hear about your positive experience with our Froxfield team, and we'll be sure to pass your kind feedback on to them.
We hope to welcome you back again soon.
Kind regards
OKA
Great customer service from Debbie and…
Great customer service from Debbie and Tracey at the OKA Froxfield store. We were missing one dining chair for our new Edmund dining table set and after a call with the branch, they had one in store and held it back for me. Ir was there waiting for me today and they honoured the online sale price also. Very happy with my purchase and the service all round!
7 août 2026
Avis spontané
Réponse de OKA - Froxfield
Dear David
Thank you for sharing your wonderful experience. We are so pleased to hear that our team at the Froxfield store was able to assist you with your dining chair and honour the online sale price. It's fantastic to know you are very happy with your purchase and the service you received. We appreciate your kind words.
Best wishes
OKA
Cushions Very helpful with making choices and…
Very helpful with making choices and attention to detail.
2 août 2026
Réponse de OKA - Froxfield
Dear Azra
We're thrilled you enjoyed your visit to our Froxfield store. Our team takes pride in providing knowledgeable, helpful, and kind service and it's wonderful to know that we met your expectations.
We really appreciate your support and hope to welcome you back to OKA again soon.
Kind regards,
OKA
Polite and patient staff who
Polite and patient staff who, when asked, gave their honest opinions which, when choosing lampshades, is always invaluable, particularly if they have style themselves which is why, presumably, they are working at OKA. Couldn’t have asked for more,really great.
31 juillet 2026
Réponse de OKA - Froxfield
Dear JG Duckney
We're are delighted to hear that your enjoyed your visit to our Marlborough store and our team provided such valuable and honest opinions, making your lampshade selection a great experience.
We truly appreciate your kind words and look forward to welcoming you back again soon.
Warm regards
OKA
Fantastic experience and thoughtful service
We had a wonderful experience at the Froxfield store and Debbie in particular was very attentive and thoughtful and helped us with our purchases from start to finish. Delivery by Dennis was within 24 hours of the purchase. Could not ask for more!
31 juillet 2026
Avis spontané
Réponse de OKA - Froxfield
Dear VS
We're so pleased to hear about your wonderful experience at our Froxfield store. It lovely to know that Debbie provided such exceptional assistance from start to finish, and we're delighted that your delivery was so prompt.
We truly appreciate your kind words and hope to welcome you back soon.
Kind regards
OKA
The staff are very helpful and polite…
The staff are very helpful and polite can not do enough to help you
23 juillet 2026
Réponse de OKA - Froxfield
Dear Dennis,
We’re so pleased to hear that you found the Froxfield team helpful and polite.
We’ll be sure to pass your kind feedback on to the team, and we hope to welcome you back to OKA again soon.
Kind regards,
OKA
The staff were lovely no pressure…
The staff were lovely no pressure selling and let you enjoy looking . They reserved an item for me until I could get to the shop the next day and make my purchase. Really helpful sent over images the day before. As this store was quite a distance .I have shopped with you for many years it’s always a pleasure. However I have not visited this shop before .Many thanks to Angela and Ann.
12 juillet 2026
Réponse de OKA - Froxfield
Dear Brenda
Thank you for your wonderful review. We're so pleased to hear that you had such a positive experience at our Froxfield store, especially as it was your first visit to this particular location. It's fantastic to know that the team provided such helpful and thoughtful service, going the extra mile to reserve an item and send images.
We truly appreciate your long-standing support and look forward to welcoming you back again soon.
Best wishes
OKA
Tracey and Angela were super helpful
Tracey and Angela were super helpful. The showroom had fab stuff that you don’t see elsewhere
25 juillet 2026
Avis spontané
Réponse de OKA - Froxfield
Dear Jeremy
We're thrilled to hear that you found our team helpful and accommodating at our Froxfield Showroom. We aim to provide excellent customer service, and it's wonderful to know that we met your expectations; especially Angela and Tracey.
We truly appreciate your support and hope to see you again soon.
Warm regards
OKA
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