OK! Beauty Box  Avis 

11 072
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ive had the beauty box for over a year and have been completely satisfied with all the products My granddaughter has the items I don’t want/need we both look forward to receiving the box Also I had... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I am very concerned as I have been charged for the advent calendar but looking at the status it hasn’t even been dispatched yet? How long does does this take to arrive? Normally companies charge whe... Voir plus

Noté 5 sur 5 étoiles

Absolutely love my subscription every month & have brought all the other boxes & the surprise boxes you can also add on when paying 🙂 Currently waiting on my advent calendar that says it is still bei... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

My 3rd box has just arrived and although I’m enjoying receiving the beauty products (good brands, size etc) they are already a bit repetitive. I am gifting some bits to my daughter but I think I’m on... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de santé et beauté
  2. aussi dans
  3. Centre de bien-être
  4. Magasin de cosmétiques
  5. Magasin de produits de beauté

Écrit par l'entreprise

Our expertly curated OK! Beauty Box subscription is the perfect way to discover and enjoy the very latest in new and trusted brands that are delivered straight to your door every single month. Join thousands of OK! Beauty Box subscribers today and try something new that will excite, delight and keep you feeling pampered and radiant all month long.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

11 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(11 072)

1 883 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Accurate and prompt

Accurate and prompt

6 mai 2026
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Réponse de OK! Beauty Box

Hello Catherine

Thank you so much for leaving us this lovely five-star review! We are absolutely thrilled to hear that you found our service to be both accurate and prompt. Delivering your gorgeous beauty treats exactly as expected and in record time is always our top priority, so it completely makes our day to see your positive feedback. 🚀
Ok! Beauty Box Team

Noté 4 sur 5 étoiles

Happy 😊

First box can’t wait to see if the next is even better …

6 mai 2026
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Réponse de OK! Beauty Box

We love this so much! Thank you for sharing your review with us. There is truly nothing better than sharing the joy of amazing beauty finds with those close to us. We hope they enjoy trying out the goodies just as much as you do! 🎉

Noté 2 sur 5 étoiles

Disappointed

Mascara was not up to scratch and the other products were not anything special ,

13 mai 2026
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Réponse de OK! Beauty Box

Thank you for sharing your feedback with us. We are really sorry to hear that the mascara didn't quite hit the mark for you and that the rest of the selection didn't feel extra special this time around. We always want our boxes to bring a total wow factor, so your comments are incredibly helpful for us. We would love the chance to look into this for you and see how we can make things right, so please do pop us an email at enquiries@okbeautybox.co.uk for further support.

Noté 5 sur 5 étoiles
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Réponse de OK! Beauty Box

This is music to our ears. 😊 Thank you so much for the wonderful review. We love knowing that your latest arrivals have hit the spot. Enjoy experimenting with your new goodies, and thank you for being a part of our beauty community. ✨

Noté 2 sur 5 étoiles

Customer service is pretty poor

I've ordered a few things from this company and I've been pleased with the boxes. Unfortunately there has been a couple of issues which make me question the professionalism of the company. I wanted to purchase a box that was on a payday offer. The offer didn't apply and I contacted Ok beauty to ask why this wasn't working. I was told the promotion had ended. A few days later the promotion was still advertised on their website but I still wasn't able to get the promoted price.
Recently I purchased a beauty box with a free gift. On checkout I was offered a mystery beauty box for an extra £12. I decided to go for the offer and was disappointed to find the box I received was a duplicate of the free box. I would never have purchased it I'd have known it was the same and I think it's a fair assumption that they would be different. I contacted Okay beauty to explain and was told I could return the box but I'd need to pay the postage.
Little things but have left me with a poor impression of the company and I'd avoid using them in future. There are many similar companies out there that provide a better customer experience.

3 juin 2026
Avis spontané
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Réponse de OK! Beauty Box

Hello Zoe
We appreciate you sharing your recent experiences with us. We are truly sorry to learn of the issues you encountered with our promotions and the duplicate mystery box. Your feedback is invaluable, and we are reviewing our processes to prevent similar situations for our valued customers.
Ok! Beauty Box Team

Noté 5 sur 5 étoiles

Great value for money!

I love the little beauty selections each month, great to try out new products I’m unaware of or have never tried before. It’s great value for money and I look forward to each months products.

13 mai 2026
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Réponse de OK! Beauty Box

Hello,

Thank you so much for leaving us this lovely five-star review! We are absolutely delighted to hear how much you look forward to your delivery each month. Introducing our community to exciting new beauty treasures that you might not have discovered otherwise is exactly what we love to do, so it is wonderful to know our monthly selections are hitting the mark for you.

There is truly nothing better than an unboxing that brings a bit of mystery and joy to your routine, especially when it offers such great value for money! We hope you have the most fantastic time diving into your latest goodies and finding some brand new favourites.
Ok! Beauty Box Team

Noté 5 sur 5 étoiles

Great products

6 mai 2026
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Réponse de OK! Beauty Box

Hello Amanda
Thank you so much for leaving us a wonderful five-star review! We are absolutely thrilled to hear that you are loving your new beauty products. Bringing you high-quality items that slide perfectly into your daily routine is exactly what we aim for, so it completely makes our day to see your positive feedback.
Ok! Beauty Box Team

Noté 5 sur 5 étoiles
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Réponse de OK! Beauty Box

Hello Sarah
Thank you so much for leaving us a wonderful five-star review! We are absolutely delighted to hear that you experienced excellent service with us. Providing a seamless and friendly experience from the moment you order to the moment your goodies arrive is exactly what we aim for, so your top marks completely make our day.

We love having you as part of our beauty community and look forward to bringing you many more exciting boxes in the future.
Ok! Beauty Box Team

Noté 5 sur 5 étoiles

fabulous customer service

fabulous customer service

6 mai 2026
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Réponse de OK! Beauty Box

Hello Melanie

Thank you so much for taking the time to share your lovely review with us! We are absolutely thrilled to hear that you experienced fabulous customer service from our team. Providing clear, helpful, and friendly support is exactly what we aim for, so it completely makes our day to know we looked after you so well.

We always want you to feel valued and supported whenever you get in touch with us. Thank you for being a wonderful part of our beauty community, and we look forward to bringing you more exciting updates and goodies soon!
Ok! Beauty Box Team

Noté 5 sur 5 étoiles

Great products

Great products, fast delivery.

6 mai 2026
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Réponse de OK! Beauty Box

Hello Kim
Thank you so much for the lovely review! We are absolutely thrilled to hear that you are loving all of the products in your collection and that you cannot wait to enjoy using them all. Giving you that perfect moment of unboxing joy is exactly what we aim for, so it completely makes our day to know this edit is a total hit.

We hope you have a wonderful time diving into your new beauty routine. Thank you for being a brilliant part of our community, and we look forward to bringing you more exciting surprises soon!
Ok! Beauty Box Team

Noté 5 sur 5 étoiles

Lovely items

Love all the products and will definitely enjoy using them all

13 mai 2026
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Réponse de OK! Beauty Box

Hello Patricia
Thank you so much for the lovely review! We are absolutely thrilled to hear that you are loving all of the products in your collection and that you cannot wait to enjoy using them all.

We hope you have a wonderful time diving into your new beauty routine. Thank you for being a brilliant part of our community, and we look forward to bringing you more exciting surprises soon!

Ok! Beauty Box Team

Noté 4 sur 5 étoiles

Products in the Beauty Box good

Products in the Beauty Box good, delivered shortly after purchase.
I added on an additional box but dont think I would do it again

13 mai 2026
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Réponse de OK! Beauty Box

Hello Elaine
Thank you so very much for taking the time to share your review with us. We are absolutely delighted to hear that you are happy with the beauty products in your collection and that they landed on your doorstep so quickly after you placed your order! Getting your treats delivered in record time is always our top priority.

We also really appreciate your honest feedback regarding the additional box you added to your purchase. We always want our extra treats to feel like an absolute winner, so it is really helpful to know how this experience felt for you. We love offering our community different options to customise their order, and your thoughts are incredibly valuable as we plan out future choices.
Ok! Beauty Box Team

Noté 4 sur 5 étoiles

Great items

Good quality and lots of new products

12 mai 2026
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Réponse de OK! Beauty Box

This is exactly what we love to hear! Thank you so much for sharing your lovely feedback. Discovering fresh new treats that you genuinely love is what we are all about, so we are thrilled you are pleased with the quality. Enjoy your gorgeous new routine! 🎉🥳

Noté 5 sur 5 étoiles

Great products

5 mai 2026
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Réponse de OK! Beauty Box

Wow, a five-star rating! Thank you so much for dropping by to leave us some love. We are over the moon to know you are enjoying your subscription. Have a fabulous week! 🎉🥳

Noté 5 sur 5 étoiles

Love these beauty boxes

Love these beauty boxes. Great value and a chance to try nice products at a great price! Fast delivery also.

27 avril 2026
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Réponse de OK! Beauty Box

Yay! We are over the moon reading this. There is truly nothing better than unboxing top-tier beauty treats at a fraction of the price, right? Thank you so much for being a part of the OK! Beauty Box family and for taking the time to leave such a lovely review. Enjoy your gorgeous products! ✨

Noté 5 sur 5 étoiles

I look forward to my monthly box…

I look forward to my monthly box products are always spot on for me

12 mai 2026
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Réponse de OK! Beauty Box

We love hearing this so much! Thank you for sharing the excitement. There is truly nothing better than that anticipation of waiting for your monthly treats, and we are over the moon that the selections are always a perfect match for you. Happy unboxing! 🥰🎉

Noté 5 sur 5 étoiles
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Réponse de OK! Beauty Box

Yay, we are so incredibly happy to hear this! ✨ There is nothing quite like treating yourself to some gorgeous new skincare and makeup goodies, is there? Thank you for sharing the love, and we hope you have the best time pampering yourself with your new favourites! 🥰

Noté 5 sur 5 étoiles

These boxes are great value for money

These boxes are great value for money. You get to try new products at a fraction of the cost. They are also great for making up little gifts for grandchildren,friends,and there family members.

5 mai 2026
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Réponse de OK! Beauty Box

Hello! Thank you so much for this wonderful review. We are absolutely delighted to hear that you are enjoying the fantastic value and getting to discover new products at such a fraction of the cost. It is also so lovely to hear how you use your treats to spread the joy by creating gifts for your friends, grandchildren, and their family members. What a beautiful way to share the beauty love! ✨

Noté 5 sur 5 étoiles

OK Beauty Box is a True 10/10 👏🏻👏🏻👏🏻

Great value for money. An opportunity to try different quality products you may not have opted to buy previously.
Something to look forward to every month. This was my first OK Beauty Box and seriously looking forward to June’s surprises!
Great idea for a gift that just keeps giving!
Delivery was very efficient.

5 mai 2026
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Réponse de OK! Beauty Box

Hello and welcome to the club! We are absolutely thrilled that your very first OK! Beauty Box was such a huge hit. It is wonderful to hear that you enjoyed the fantastic value and the chance to step outside your comfort zone with some premium products. We always aim to make delivery as seamless as possible, so we are glad it arrived safely. The countdown to the June treats is officially on, and we cannot wait for you to unbox them! ✨

Noté 5 sur 5 étoiles

I was thrilled when my box arrived

I was thrilled when my box arrived. It’s beautiful and the items are gorgeous. Eyelash curlers, mascara, glow drops and so much more. It’s my first box and I can’t wait for the next.

5 mai 2026
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Réponse de OK! Beauty Box

Hello and a very warm welcome to the club! We are absolutely thrilled to hear that your very first box brought so much excitement. It is wonderful to know you are loving the gorgeous selection, from the eyelash curlers and mascara to those lovely glow drops. We always aim to deliver that special unboxing feeling, and we cannot wait for you to see what surprises are heading your way next month! ✨

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