Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Nearby 500 m by mistake I booked ola , charges came around 370 ,Terrible experience with the driver & ola helpline , worthless talking with ola office too .. I just deleted app , pls try someother rid... Voir plus

Noté 1 sur 5 étoiles

Very very worst . If I tried to book bikes Rider's accept the request but not moving nearly 20 mins and also not cancelled from their side ,so I will cancel but ola added extra charges from me how it... Voir plus

Noté 1 sur 5 étoiles

I had a very disappointing experience with your service. After booking a ride, the driver demanded extra money beyond the shown fare and asked me to cancel the trip. When I refused, the driver did... Voir plus

Noté 1 sur 5 étoiles

My grandparents, Two elderly people were trying to book a cab They made a total of three bookings and yet were unable to go 1st booking - the driver said he’ll arrive in 5 minutes but he called... Voir plus

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Mauvais

TrustScore 1 sur 5

2 k avis

5 étoiles
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2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

I purchased the Gen1 Ola S1 pro

I purchased the Gen1 Ola S1 pro. Its been 2 months my scooter is lying in a non drivable condition. No support from service center. Parts are not even available outside that I can get it fixed through a local mechanic. Wish I could give them 0 stars.

1 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Duping the general public by Ola and sharing personal information to fraudsters

I had booked an Ola Cab from Vile Parle West, Mumbai to Matunga West Mumbai under CRN10028929209 The fare displayed was Rs.305/- at the time of booking, however at the time of payment became Rs.521/-.

Even today if I try to book an OLA Cab for same route the fare will be approximately the same.

Ola Cabs are fleecing the customers. When I raised a complaint the reply received from them was as follows:-

" Any extra cash payment made to a driver is outside the scope of Ola payment system. Hence, we will not be able to process a refund. However, we will take it up with the driver partner and process a refund if you have electronically transferred the amount (G-pay, Phonepe, Paytm etc). Please share the screen shot of the payment along with bank statement from the transaction date to till date by replying to this email"

The above reply is in no way relevant to the grievance raised by me.

My grievance is they show one amount at the time of booking which jumps to an exorbitant amount when you take the ride and go for payment. This is atrocious.

29 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

OLA is not at all customer friendly

I booked an outstation ola cab from lonavala to Mumbai for a lady relative of mine & fare shown was 2255/-
On completion of trip driver insisted on fare of 2550/- which since lady passenger argued the reason given by driver was for toll charges.when I checked invice it was showing 2065/-difference being toll charges
When I wanted to lodge complaint the Ola is responding in case extra money paid to driver Ola is not responsible for it
All are cautioned for such attitude avoid using Ola as in case of any such problem Ola will not entertain you

31 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

OLA SERVICES ARE HORRIBLE - SUCH DRIVERS SHOULD BE BEHIND THE BARS

i had a booked a trip for my kids from ONE LOCATION to ANOTHER (IN MUMBAI) and fare showed INR 413. Upon completion of trip the fare on the screen showed INR 413 which i had agreed to pay. Later Stupid driver demanded toll charges and i argued with him that your screen shows total fare INR 413 so why should we pay INR 530. Since my kids were small he started threatening them saying ill drag you to police station if you dont pay me INR 530 and did not allow them to get off the car. Since older was 17 and younger one 14 with no one else i was forced to pay and we paid in cash as he demanded cash forcefully. This is a real threat, i am really shocked that OLA chose to let go such act, this is nothing but crime.

DRIVER: SHIVRAM SUTAR, SILVER WAGON R

OLA CRN 16335906

28 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Worst experience with Ola

Worst experience with Ola! Booked 3–4 cabs from Yeshwanthpur Railway Station to Bangalore Airport on 26-10-2025 (7:39–8:25 AM). All drivers demanded ₹200–₹300 extra beyond fare even after I agreed to pay ₹60 tip. Had to cancel all and hire local taxi. Don’t trust Ola for airport rides—you may miss your flight!

27 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

The worst app I have ever used

The worst app I have ever used. No response to the complaint I have lodged by mailing olacabs. multiple mails and reminders were made but no response. They charged wrong cancellation charges of ride.

14 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

From my personal opinion I would…

From my personal opinion I would suggest not to buy ola because once you buy the product there is no proper service that is been offered,I have been informed that the main motor of the vechile has been destroyed so I have been waiting since two months to get that replaced ,but still waiting without any proper communication,my personal opinion that the reliability of the bike is not more that 10 months so if you want to put money in the pin than you can.

13 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Had worst experience with the cab no mh03ch3105

Had worst experience with the cab no MH03CH3105 which i booked from mulund to kurla. The condition of cab was horrible cockroaches were roaming. Ac was not working i felt suffocated through out the journey. Seat cover and car roof cover was torn. When i tried to check for customer help got just a sorry message from the support team and nothing else. The company should have frequent check on the drivers and their car’s condition.

11 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

The driver insists on taking shortcut

The auto driver wanted to take a shortcut and refused to go in the main road when i was alone in the auto. Total amount was 188 but he wanted me to pay 240 if he took the route i was telling. He left me starnded in a road and left after taking Rs 36 from me. And ola doesnt hv a proper platform to raise a complaint. Just one word review. No customer care number. So irritating. Such drivers should be blacklisted

26 septembre 2025
Avis spontané

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