Olympuslondon Avis 

232
•
TrustScore 1 sur 5

1,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I made the mistake of buying a pair of boots I saw in an Ad from Olympus, when they arrived they had barely a passing resemblance to what was shown in the advert. I decided there and then to return... Voir plus

Noté 1 sur 5 étoiles

I purchased a pair of shorts and they were nothing like the advertisement, they were poor quality and when I asked about a return, they told me I had exceed the 30 day returns however like I pointe... Voir plus

Noté 1 sur 5 étoiles

I am was So upset with my order and communicated with the team in regards refund, as the items looked soooo cheap! We agreed 50% and all now I have not received my money. I have emailed and t... Voir plus

Noté 1 sur 5 étoiles

Wish I’d checked Trustpilot first, they got me…. Total rubbish jacket, started laughing as I was opening the package realizing I’d been had. Olympus China scam do not buy anything from these frauds yo... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,2

Mauvais

TrustScore 1 sur 5

232 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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Tous les avis

(232)

74 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Very bad company Do NOT USE THEM ***

Very bad company , I was offered a refund for a jumper that was such bad quality the only place it was fit for was the bin , never did get my refund just promises but the money never arrived .
DO NOT USE THIS COMPANY

1 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

If I could give 0 stars I would

If I could give 0 stars I would. What I received was NOTHING like the picture. Inferior quality product, obviously from China. Wish I had seen these reviews before I was robbed. I've requested a refund and had a bounce back to my email. Reported to Shopify so I will wait and see if I get anywhere with them.

15 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered some Harrington leather…

I ordered some Harrington leather trainer described as leather trainers only to receive some plastic junk that i would not give £5 for. I am attempting to get a refund but judging by comments in the reviews this will be unlikely. My advice to anyone tempted by this company’s slick advertising is DO NOT BUY as the product will not be as advertised

11 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not trust or buy from this company

I had a very disappointing experience with this company.

I purchased an item through Instagram which turned out to be not as described. When I contacted them to resolve the issue, they initially offered a partial refund where they would retain 30% of the value. I accepted this in good faith just to settle the matter quickly.

However, they then changed their position and told me I would only receive a 50% refund instead. This felt extremely unfair and misleading, especially after I had already agreed to their first offer.

Their website also advertises a “30-day money-back guarantee,” but this does not appear to reflect their actual practices. At no point is it made clear that customers may only receive partial refunds.

Overall, the experience felt untrustworthy and frustrating. I would strongly advise others to be cautious before purchasing from this company.

28 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

oggetti falsi e non funzionanti

comprati oggetti sul loro sito dolaxe.com (ebbene sì, sono sempre loro!!) e arrivati oggetti non originali (MYMI CurveBelly Wonder Patch) e altri due oggetti non funzionanti. Contattati varie volte per mail ma non rispondono.
Questa è una truffa. NON COMPRATE DA LORO.

3 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

This store is a sham having extremely…

This store is a sham having extremely cheap quality products and a very delayed and unprofessional delivery service. I urge anyone ordering from this brand to please look out for other options. Temu will be a thousand times better option for the quality and service these scammers are providing

12 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not buy !!

Do not buy !!! I ordered a jacket that never arrived back in November and still have not received a refund . What they do offer is for you to order again and they will take off the refund on your next order . You have to be made to order again and they.

9 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY wrong size sent and really poor quality after many exchanges of emails asking for a return and refund .. this is their final email

Hi Jack,

We’re getting close.

Out of the 100 orders eligible for our Full Refund Event, 83 have already been placed — which means just 17 chances remain to get your entire order refunded.

Here’s how it works:
1. You place an order
2. You're automatically entered
3. 50 of the 100 orders will be fully refunded — no matter what you spend. 17 remain spots left.
4. Refunds are processed within 24 hours

Unbelievable they are surely taking the mick

26 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered the Harrington trainers in a UK…

Ordered the Harrington trainers in a UK size 11. The trainers arrived and were way smaller than a UK 11 and also of a much worse quality than I had expected. I requested a refund but there reply stated that I can't have a refund due to the shoes being in the sale! I will never purchase from this company again as I have completely wasted hard earned money.

8 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not buy - dispute through bank if trying to get your money back

Terrible quality and non existent customer service. They will do everything possible to stop a refund and if you finally get them to accept the return they keep 30% restocking fee and request Royal Mail special delivery (approx £9) resulting in a refund for a fraction of the cost. I did proceed to return using Evri only to get the item back as the bogus address (in Covent Garden) can not be found. After this I did a dispute through my bank (using debit, not credit) for the outstanding refund plus my return shipping cost. THIS IS THE ONLY WAY TO GET YOUR MONEY BACK!!!

29 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAM COMPANY

SCAM COMPANY
False advertising - misrepresentation in photos - products are poor quality and there is not any way to make a return. I have tried and given awful customer experience and told a return would have a 30% restocking fee deducted ended up opting for a 50% refund because I just didn’t trust they wouldnt then play the”sorry we didn’t receive your return” game.

3 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered a pair of loafers

Ordered a pair of loafers. Didn't fit and shoddily made. Requested a refund. First offered an exchange or credit, no thanks. Then 30% off, no thanks. Then 50% off, no thanks.
They specified an expensive Royal Mail return carriage, which I used. I repeatedly chased up the refund, but now no response to my emails. Today I have received the goods back via Royal Mail as "Refused"!
I total scam.
Do not deal with them!
Once they have your money that's it .... gone!

3 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not buy anything from Olympus

Do not do any busy with this company. I have fallen twice for this, ordered a jacket, didn't like it. Tried to return and after many emails back and forth I accepted their 30% refund and to keep the item. I didn't realise that refund would be in store credit. A couple of months later I'm reminded by them that my credit was running out and as it was months later I had forgotten the disaster from before. I fell for it again. Ordered a jumper, it's horrible. In the middle of the email debacle now.

Their emails are all very nice and portray good customer services, yet you'll go through hoops. And the products are rubbish.

31 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Cheap Trash!!!!

Oh how I wish I had seen other reviews before I ordered from this company, agree with all the coments, quality is 'cheap and nasty' and i am now in the midst of the email to-ing and fro-ing, being offered replacements I definately dont want!! and they charge a 30% re-stocking fee on a return!!!

23 janvier 2026
Avis spontané

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