Omelia&Oliver 

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Lisez les avis des autres

Noté 1 sur 5 étoiles

SCAM ALERT! The online jewelry stores, OMELIA & OLIVER or CELESTE-DARCY, is a total scam! It appears they are a Chinese company with several different company names, all appearing as US small-ow... Voir plus

Noté 1 sur 5 étoiles

I would have rated lower if I could. First of all, do not be fooled by the cute picture and the website. The shipping takes about three weeks. There really is no possibility of returns. The shipping t... Voir plus

Noté 1 sur 5 étoiles

First off I cant believe I fell for the cute story of the mother and son having to close their custom made jewelry shop down. Its all a lie. The cheap metal jewelry comes from china. I could get a be... Voir plus

Noté 2 sur 5 étoiles

I’m glad I checked TrustPilot before purchasing. I thought the prices were too low based on the pictures and I’ve read much about the poor quality. Also appreciate some reporting that returns go to CH... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements pour femmes

Écrit par l'entreprise

At Omelia & Oliver, we understand that Canadian women value comfort, quality, and timeless style. Our sustainable fashion reflects these principles, ensuring you feel confident and authentic. We treat our customers with the same respect and care we’d want for ourselves because we believe life is all about giving.


Coordonnées de contact

Tous les avis

(164)

19 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Complete Scam- drop shipped from China

Do not buy anything from the site. I thought I was supporting a single mom living in Toronto who had a store that she was closing. It isn't. Its a company in China and none of the items I received were like the ones on the website. Sweaters with no labels showing what its made of, unfinished button holes, not knitted, some kind of synthetic material. Jewelry was supposed to "luxury" "hand made" it was all dollar store jewllery. Contacted their customer service and after many emails back and forth, was provided with a random address in China they want me to mail everything back to. If it doesn't get there, they wont give me my money back and there is no way to track the package. Brutal...

28 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Ordered two sweaters and it is…

Ordered two sweaters and it is completely a scam. The clothing is nothing like advertised, the material is terrible and looks cheap. It’s garbage clearly made in China. I reported it as a scam and ended up cancelling my credit card. Do NOT order from this site.

24 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Who are these people that are writing 4…

Who are these people that are writing 4 and 5 star reviews??? I don’t think this store actually exists. Saw the same ring on multiple sites and the picture is deceiving. DO NOT ORDER FROM THIS SITE. Best to trust a brick and mortar place of business. I did receive a refund of $7…still not worth dealing with this! Really poor quality.

2 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

The picture provided was total false…

The picture provided was total false advertising compared to what actually arrived. It looked like a beautiful ring but was actually a manufactured stamped replica. Never buy from this company and you gave to pay to ship it back for your full refund or they'll offer you a 10% off your purchase... On an item you don't want anyway because the quality is so poor.

2 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

5 and 4 star reviews are fake!!! Don't be fooled

They are trying to increase their reviews, absolutely garbage company do not be fooled!!!! Bought items from them and they arrived smelling like chemicals, the pieces are made as if it was sewn by a child. It's literally laughable how cheap the clothing are. They would not give me a refund! And to send it back to them it would cost 150 cad$!!!!

2 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

I have purchased 3 pieces of jewelry

I have purchased 3 pieces of jewelry , and want to return 2 of them for a refund . My package arrived without an invoice and no return information, i.e. address to return , prices of each item etc.
I have written 2 emails and replied to original message/text received after I purchased the items for refund info….still NO COMMUNICATION !!
What a SCAM……..

3 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

This company is a scam

This company is a scam. Quality is very poor. Please do not purchase from them!
The sweaters are super thin, and the buttons are the cheapest looking buttons.
Scam for sure!!

27 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

This company is a total scam

This company is a total scam. Do not buy anything from them. The jewelry in particular is basically dollar store quality plastic shit. They are representing themselves as a Canadian company and they are from china !!!!!

24 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Fraudulent

Fraudulent. Do not purchase from this company!
I ordered ONE item & received confirmation email. Minutes later I received another email stating I had two of the same item on order AND THEY CHARGED MY CREDIT CARD.

Despite multiple emails back & forth thy basically told me they don’t offer cancellation or refunds but I could swap an item. FOR SOMETHING I DIDNT ORDER.

The item is very different than the photo & clearly not high quality. Argh.

SO FRUSTRATING.

8 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

The 5 star reviews are all fake!!!!!!!

Julliane Twa yes all the 5 stars if you look have been asked to make the review and they all say the same thing that the shipping was fast and the sweater soft. For sure it's a robot! They for sure are getting their friends who don't speak English or rebots.It's impossible they get a good review their items are absolutely garbage its laughable. Even if you look on their Facebook the profiles that like their page are all foreign. They need to be stopped and pay for what they are doing. they are scammers I'm glad people are seeing through this evil company. They are taking advantage of Canadians and they refuse to return my money fully and only offered me 60% refund for clothing that is more garbage than rags. Now there are YouTube videos being posted about this company so I'm so glad the word is getting out. I will not stop reporting them until they are shut down.

22 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAM

SCAM - SCAM - SCAM - Pure junk coming from China. Plus if you want to return the junk, you have to pay which is more expensive than the item is worth. BEWARE OF THESE SCAMMERS.

23 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

They advertise as being a Toronto based…

They advertise as being a Toronto based company, but they ship poor quality jewels, barely looking like what is advertise on the web site. Moreover, I just came across another store with the very same story (single mother who decides to close her store): Luna Toronto
It is a scam.

23 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Omelia and Oliver is the biggest scam ever!

This company is e biggest scam ever. They claim to be a Canadian company that is closing to spend more time with her young son. In fact, they are a disgusting Chinese operation that ships from Mississauga but if you you want to return something, they make you ship it to China so the shipping is more than what your order is worth. Also, I tried to cancel within hours of ordering and they refused. They claimed orders could mot be cancelled. Their jewelry is dollar store junk and their customer service are useless, arrogant, scripted idiots whom you can communicate with only through email.Avoid ordering from here at all costs. USELESS SCAMMERS!

23 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Please do not order from this website

Please do not order from this website - see my previous review. I received my order and the bags are cheap plastic leather with a bad smell. The bags don’t remotely resemble the picture. I have asked for a refund but I was told that I have to pay shipping back to China. The cost would be over $150!
Obviously not a Canadian company! These people are despicable and we should do all we can so they do not victimize more Canadians. I flagged the 5 star reviews for Trustpilot to investigate as these seem suspicious given the number of 1 star reviews. I suggest everybody do the same so we can put a stop to these scammers!

17 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Buyers be aware!!!!

Buyers be aware!!!!
SCAM the pictures/images on their website do not represent the items that I have received. The items are poor low grade quality. The Instagram and Facebook ads are fake at best and showcase beautiful high quality cashmere fabric cardigans. This is NOT the case!!! Very dishonest company??? I never received a reply to my emails. They target Canadians and their website and pictures may be AI generated as the actual brick and mortar store never existed in Canada. Please do not fall for this SCAM. There is such a thing as Karma.

27 février 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAM

Omg!! I fell for a SCAM from China!!The quality of the clothing is so bad!! Worst than SHEIN!! I paid $152 for two cardigans thinking it’s good quality! Or at least wearable, it’s not! I emailed for a return… but now reading all the messages, shipping it back to China will cost a few hundreds?!?

20 mars 2025
Avis spontané
Logo de Omelia&Oliver

Réponse de Omelia&Oliver

Oh no! We’re truly sorry to hear this, and we completely understand how disappointing it must feel. Please know that this is not a common issue—we take great care in ensuring our fulfillment team sends out high-quality products that our customers love. If we were in your shoes, we would feel the same way, and we would never want you to feel this way about your purchase.

Your satisfaction means everything to us, and we’re here to make this right. Please reach out to us at contact@omeliaoliver.com so we can personally assist you and find the best solution. We truly appreciate you, and we want you to feel heard, valued, and taken care of. ❤️

Looking forward to helping you!

Noté 1 sur 5 étoiles

An absolute SCAM

An absolute SCAM. These five star reviews are definitely fake. The cheapest, crappiest fabric from China. Smells like chemicals. Absolutely horrible, unwearable garbage. AVOID THIS SCAM. Seriously.

My card was charged by accident and I informed them within 5 minutes. They refused to honour the text on their website and then changed the refund policy that same day. Luckily I have screenshots.

I am very sad to have been completely conned by these AWFUL DESPICABLE people. I really hope their awful practice comes back to ruin them. What terrible people.

21 mars 2025
Avis spontané
Logo de Omelia&Oliver

Réponse de Omelia&Oliver

We’re truly sorry you feel this way, and we completely understand your frustration. Please know that we would never want any of our customers to feel disappointed or unheard.

Regarding our policy change, we had to make adjustments due to an increase in fraudulent claims and issues beyond our control. However, that does not mean your concerns are not valid—we hear you, and we genuinely want to make things right.

We always strive to provide quality products and fair service, and we truly regret that your experience has been anything less than positive. Please reach out to us so we can personally assist you and find a solution. You are important to us, and we truly care about your satisfaction. ❤️

Noté 5 sur 5 étoiles

Amazing Service and Quality!

I recently purchased a sweater from Omelia & Oliver, and I'm beyond impressed! The material is so soft, and it fits perfectly. Shipping was quick and I could tell they care about their customers. I've had a few experiences with online stores, but Omelia & Oliver has truly stood out. I'll be recommending them to all my friends!

1 février 2025
Logo de Omelia&Oliver

Réponse de Omelia&Oliver

Thank you so much for your amazing feedback! 🌟 We’re thrilled that your sweater exceeded your expectations. It’s our mission to ensure every customer feels valued, and we’re so happy that you experienced that!

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