Omniplex Avis 

I think it’s a good place to watch movies of course. My problem which annoys me is the whole age ratings. Me and my friends (15) went to go see the new Insidious movie because we have seen all of them are love horror movies. We had also seen scream a few weeks ago and didn’t have this problem. But when I showed them my ticket they asked for ID to prove I was 16. And I just think it’s stupid because if we want to watch the movie, we clearly know what it’s about. We know it’s a horror movie and we are choosing to watch it. If we get terrible nightmares or get terrified that’s our own fault. If we want to see a movie we should be able to. Anyone can watch the movie online anyways. We had to go home and watch it on Soap2day in my house. It was brilliant but again we would’ve loved to see it in the cinema. Just think it’s a bit stupid. I know they have to ask for ID, but really we look old enough and we are. Fair enough not letting a 10 year old in but teenagers? Who chose and want to see the movie? So annoying.

I wish I could give you zero stars. staff (Dylan) are so rude not one bit helpful accusing us of not having enough money on our cards when it was there machines that weren’t working only used the card five minutes before in another shop absolutely ridiculous !!!!!!!!!!

I saw cocaine bear last night which was amazing but some scumbag was kicking my seat
You should have a no entry policy for scumbags never going back

Trying to sign up for omnopass all evening and no joy I uploaded my photo after 6 attempts when I clicked continue nothing back to start again what a waste of time I don't think omnipass actually exists

Kids and cousin waited for the New Minion movie. Went to the evening show. Granted it was a hot summer's day. But for them to have to leave halfway through the movie because of the heat and they only have air con in the main foyer is crazy. I was told that they only use air circulation systems not aircon in the actual movies and because they could not offer any kind of refund. Very dissapointing service and down €32 - At least Odeon has Aircon !

Booked surprise tickets to cinema for myself and two children. Hour and half after booking I found out the children had seen that cartoon already so rang omniplex Dundalk to ask if I could change to another cartoon…on at same time basically,same price,same number of people literally just wanted to go into diff screen. The booking wasn’t until the following day and within hour and a half of me booking but what I got was if it’s not flexi ticket it’s our policy to not change tickets. I’ve never heard anything so ludicrous that the children’s tickets couldn’t be changed even though other cartoon wasn’t even booked out.Awful customer service. Will not be using omniplex again. Not customer service more like customer careless!!!!!

I hope you go bankrupt by lying to people !

First time venturing to the cinema since covid started. Bought our tickets under the premise that the seats either side of us would be kept empty as a way of social distancing from others only to find that tickets had been sold for those seats and we had to then be seated directly between two other groups. Absolutely disgusted the omniplex lied to us and chose making a few extra pounds over customer safety! Was unable to relax during the movie and will not be visiting again any time soon.