I chose to refinance my auto loan with oneaz. It was literally the easiest quickest process I’ve ever experienced. Within a day. I lowered my payment in half and lowered my interest as well. Seidy and... Voir plus
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I chose to refinance my auto loan with oneaz. It was literally the easiest quickest process I’ve ever experienced. Within a day. I lowered my payment in half and lowered my interest as well. Seidy and... Voir plus
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Dawne Alston was wonderful and was able to help me and calmed me down after the system kept declining charges on my account. She deserves a large raise and a promotion. Keep hiring folks like her!
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The credit and the representative , Charlene Jurado, provided great service. The interest rate on my auto loan was very competitive, and they were able to issue the paperwork and check in a very effic... Voir plus
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I bought a car in 2023 and OneAZ credit Union had the best rate but it was high. I decided to call and see if It was less and what refinancing would cost. I spoke with a loan officer Lindsay Herriott.... Voir plus
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OneAZ is a member-owned credit union serving the State of Arizona. Our mission is to truly improve the lives of our members, our associates, and the communities we serve. OneAZ offers a full suite of banking services. Members enjoy low rates on home and auto loans, lower fees for services, and the latest banking technology. OneAZ was founded in 1951. Membership is open to all Arizonans.
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Michelle at One AZ was very helpful and provided clear and easy to follow directions as to what I was trying to accomplish.

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I ordered checks at the end of February ad was told they would arrive on 3-19-26 They never came. On 3-30-26 I called and told Mikala the checks had still not arrived. She cancelled the old checks quickly and had a new order placed which shall get me checks by April 9,2026. Mikala was fast efficient and resolved the issue as quickly as she could and very very pleasant and polite. Thank you, Mikala

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I would not recommend this bank to my worst enemy...for one my daughter who gets a disability check from social security always recieved it on the 22nd of every month that is before I switched to one az now her check goes in like always on the 22nd and it shows on my online banking that its in there but the bank won't let her touch it for a week after its deposited they take it make money on it and then when they are done thats when it will be available for withdraw ..they do this to everyone who recieves a monthly ssi check the same way everyone has to wait a week after it posts into your account ..dont bank here this bank is a toilet ran by a bunch of thieves

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Car loan was easy and quick! Zach was the best and 1000% recommend

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I had a great experience working with Morgan and the team at OneAZ on my auto loan. I chose to work directly with them rather than rely on dealership financing, and I’m so glad I did.
Everyone I interacted with was helpful and professional, and Morgan truly went above and beyond while advocating on my behalf throughout the process. She made sure everything aligned with what we discussed, kept things transparent, and made the entire experience smooth and stress-free. Highly recommend Morgan and the OneAZ team.

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Emma was extremely patient and very helpful. We worked together to resolve an issue I had with viewing my accounts.

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Marcia Garcia was very easy to work with, very knowledgeable
about the loan process. Very kind and phone edicate. I recommend her highly! 3/

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Eli Andujar thank you for helping me
Refinance my loan was fast and easy great job.

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John W Smith III was very helpful and kind. I enjoyed the call very much.

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I've been with OneAZ since I was 18 yrs old. I am now 38, married and still a member. My husband is a member now also. I have had several loans with OneAZ, they are great and most recently, closed a loan with Seidy Gardea Trejo, and she was lovely. She was timely, answered our questions, and was very personable. I highly recommend OneAz. and Seidy!

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Got a loan done and approved in a day! Got my vehicle I needed. Great rates and very friendly staff. They made it easy. Highly recommend.

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Soy Manual Guerrero,Fue para mi de mucha ayuda que me atendiera María Arcos, yo pedí que me ayudaran en español y ella hizo muy buen trabajo gracias a María Arcos pude completar la información para poder hacer transferencias por Zelle , estoy muy agradecido, bendiciones .

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I applied for a personal loan.
My experience was seamless, professional and personable. Mr. Eli Andujar guided me in the most professional way that I really appreciated. Quick and easy.

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Christina was very clear and to the point with answering my question!

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GREAT CUSTOMER SERVICE!! Recently I applied for a 1AZCU credit card and needed to schedule an Experian credit "thaw." Experian indicated that I had done so successfully but Eli, at 1AZCU, said the thaw was not in place. After a couple of phone calls with Eli (because talking to a real person at Experian is impossible) we figured out a way to thaw my credit so that he could verify my record and issue the card. Thank you 1AZCU and especially than you, Eli!!

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Karen was very pleasant to work with. She followed through with the issue I was having and went above and beyond what I was expecting.

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Karen helped me resolve an issue through online chat.
OneAZ is the best

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Charlene Jurado made the process super smooth and efficient, definitely would recommend her to anyone needing assistance and I’d work with her again with any of my needs in the future!

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I experienced a failed zelle transaction and Linda very patiently and thoroughly resolved the issue.

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Kaisha Doyle, Member Care Representative Gave me exemplary service for my questions regarding a transfer via my OneAZ account. She was knowledgeable, polite, very pleasant, an excellent communicator, and a delightful person. She went "above and beyond" in researching my situation and finding the greatest solution. She is an Amazing Asset! Staff members like Kaisha Doyle at OneAZ make me a happy, loyal member. Please give her 5 Gold Stars and she deserves a Big raise. Call me if you need any more comments or details. Acknowledge her excellence, Gregory

Réponse de OneAZ Credit Union
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